Reviews of The Arbern Hotel x Bistro - SHA Extra Plus 3 stars
54 Suthat Road, Talat Yai, 83000 Phuket Town, Thailand
#19 of 155 hotels in Phuket Town
Guests' ChoiceReview score
Based on 681 hotel reviews
8.8Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.9
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Facilities
8.8
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Staff
9.7
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Value for money
9.2
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Free WiFi
8.8
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Reviewed: 30 April 2024
Maria
Indonesia2 reviews9.0“It’s a very pleasant stay. The place located near the Old Town Phuket (500m, around 10-15 mins walk). Seven Eleven is 1”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
All good :)
I got a room in 4th floor (no worries they have elevator) and the room is so spacious! The ro is clean, bed is comfortable enough for me (probably kinda hard for others but it’s not that hard). AC works well and they have mini fridge whic is helpful on hot days.
Stayed in April 2024
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Reviewed: 29 April 2024
Grace
United Kingdom4 reviews10“Kah on the desk - thank you!”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Massive private room, lovely facilities, powerful shower, comfy bed and great aircon. Couldn’t believe the quality considering the low price per night. Location is close to Old Town, 5minute walk. Kah at the front desk was fantastic, helped me get cheaper taxis than Grab, gave me directions and gave a warm welcome.
Stayed in April 2024
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Reviewed: 29 April 2024
Kamila
Georgia11 reviews3 helpful votes8.0“Nice place for a short stay”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Wifi didn’t work well all the time.
Clean, friendly helpful staff, convenient location, comfortable bed.
Stayed in April 2024
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Reviewed: 24 April 2024
Sonya
United Arab Emirates9 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
Great hotel, located close to the Old Town. The room was nicely designed, spacious and clean; the bed was comfy.
Stayed in April 2024
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Reviewed: 20 April 2024
Roberto
Mexico5 reviews1 helpful vote9.0“all amazing very recomendable”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
the staff kind and everything clean
Stayed in April 2024
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Reviewed: 16 April 2024
Mickey
Thailand15 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Bed quite hard, kid noise from corridor
Excellent staff, good location
Stayed in April 2024
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Reviewed: 13 April 2024
Mohammed
Oman17 reviews9 helpful votes10“Thank you”- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 3 nights
Booked the place as it was near the locations we wanted in our plan.
Stayed in January 2024
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Reviewed: 12 April 2024
Jennifer
Austria45 reviews16 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
A good choice to stay in Phuket. The hotel is modern, clean and near the city centre. We enjoyed our holiday here.
Stayed in January 2024
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Reviewed: 10 April 2024
Khanin
Thailand28 reviews4 helpful votes10“Stuff,location,clean,facilitie all dam good”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
During period that we stay is super hot season in Thailand, air-condition by it self can stand well we report this and stuff he always care and put him self in our shoes, he even bring us a fan without we ask for it+he decided to fix issue by give another card to be able to keep air-condition open even we not there to keep room temperature cool all the time. This is what client want, some one who actually listen the problem and try to solve it not just said “sorry for inconvenience”
Stayed in April 2024
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Reviewed: 8 April 2024
Fernandovr21
France33 reviews3 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
A nice place for a short stay. Very friendly staff
Stayed in March 2024
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Reviewed: 2 April 2024
Mae
Philippines25 reviews5 helpful votes9.0“Super worth it.”- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 2 nights
- • Submitted via mobile
The shower room is smaller
Everything is great. The room is bigger so its a big space
Stayed in March 2024
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Reviewed: 2 April 2024
Hannah
United States7 reviews1 helpful vote10“Great location & friendly staff”- • Leisure trip
- • Solo traveller
- • Lady Dormitory Room (Female Only)
- • Stayed 5 nights
- • Submitted via mobile
Nothing I can think of?
I stayed in the hostel portion of this hotel for almost a week - it was such a good experience! The aircon stays on during the day if you’re coming back mid day for a break, which is a huge bonus in Thailand (most shut off 9am-5/6pm). The people working there are SO friendly and helpful. They were able to book a bus to Krabi, door to door transfer for a really good price. Also, it’s nice to have a bistro connected to the hotel in case you’ve had a long day and want to have dinner without going far. Would stay again on my return to Phuket!
Stayed in March 2024
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Reviewed: 31 March 2024
Herjot
Canada4 reviews9.0“Clean, good location, very friendly staff.”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Wifi lagged occasionally at night. The safe was not bolted onto anything. I'm confident this will be addressed. Regardless, I would stay again due to the location, cleanliness and friendly staff.
Clean, very polite staff. Walking distance to Old Town Phuket. The receptionist who received me was very polite. All staff were attentive and polite. I felt very welcomed. Located near family run restaurants, convenience stores and laundry. My room was clean. Lastly, the hotel consists of a ramen restaurant and a coffee shop to the side. It's interesting because everything runs so smoothly.
Stayed in March 2024
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Reviewed: 24 March 2024
Malte
Spain8 reviews5 helpful votes10“Just amazing”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
There is really nothing to complain about.
We stayed here during 3 nights but came back for another 2 nights since everything was just amazing. They even offered us a room upgrade and on top reduced the price. Very clean, super friendly and professional stuff, nice rooms, central but calm area and they helped us organising a lot of our travel through Thailand making us very good offers.
Stayed in March 2024
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Reviewed: 24 March 2024
Firat
Germany44 reviews4 helpful votes8.0“Walking distance to Old Town”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Walking distance to old town, People are friendly
Stayed in March 2024
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Reviewed: 19 March 2024
Höss
Germany8 reviews9.0“Great”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
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-nice service -cleaning everyday -good restaurant next to reception
Stayed in March 2024
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Reviewed: 19 March 2024
Callum
United Kingdom8 reviews3 helpful votes9.0“Great Location and good value for money”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Beds were a bit squeaky and quite small bathroom, but not really a problem
Great location, 5 minute walk to shopping centre and about 10 minute walk to old town. Friendly and helpful staff, clean room
Stayed in March 2024
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Reviewed: 12 March 2024
Robert
United Kingdom4 reviews10“The best little hotel you could ever find.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Mountain View
- • Stayed 3 nights
- • Submitted via mobile
Nothing bad
Staff amazing. Very clean and comfortable,aircon good,lift to all four floors,complete with coffee bar and restaurant downstairs,which is also excellent.
Stayed in March 2024
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Reviewed: 12 March 2024
Lisbel
United States19 reviews1 helpful vote10“Great location, great private rooms”- • Leisure trip
- • Solo traveller
- • Lady Dormitory Room (Female Only)
- • Stayed 5 nights
- • Submitted via mobile
I loved the location, the cafe and restaurant downstairs. The employees were so kind and helpful.
Stayed in March 2024
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Reviewed: 11 March 2024
Céline
Switzerland23 reviews2 helpful votes8.0“nice”- • Leisure trip
- • Solo traveller
- • Lady Dormitory Room (Female Only)
- • Stayed 1 night
- • Submitted via mobile
the AC was way too strong!!
it was nice, spacious and clean. friendly staff. lockers available.
Stayed in March 2024
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Reviewed: 9 March 2024
Syam
India12 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 5 nights
- • Submitted via mobile
Room was private, tidy and in a good, central location with plenty shops and restaurants in its surrounds. The staff was also friendly and accommodating. The layout of the room could be reconsidered because all the electrical outlets were much too far away from the mirror when using the hairdryer. Nonetheless, we would recommend this as a good place for a few days stay.
Stayed in February 2024
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Reviewed: 3 March 2024
Muskaan
India3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
NA.
The hosts were really hospitable and super helpful. It made it more easy and comfortable travelling in and around Phuket. Added plus, the Bistro right below.
Stayed in March 2024
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Reviewed: 3 March 2024
Sean
Singapore4 reviews1 helpful vote9.0“Great stay worth it.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Toilet is a bit small
Simple and easy. Its clean as well
Stayed in February 2024
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Reviewed: 2 March 2024
Vlad
Netherlands26 reviews4 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Very clean, located very close to Phuket Old Town. Great Bubble Tea next to the Reception!
Stayed in March 2024
