Great location and good facilities

Stayed in December 2023

the view from the balcony was not the best but we never went out there to be honest

Excellent location lovely large rooms and really good price would recommend

Stayed in January 2024

The swim up pool got quite dirty with people's rubbish, including cigarette butts. So we didn't use it, which is a shame as I paid for that option. I would like to add that we saw the pool being cleaned, but I assume that people leaving rubbish on their balconies or just being grim is why it ended up looking the way it did.

Great location. Fabulous staff. The room was spacious and the pool area had great views and the staff were always coming round to take orders for food and drinks. Room service was great and reasonably priced. The staff throughout the hotel were kind and attentive. They even provided a little birthday cake for my sisters birthday.

Stayed in October 2023

Very busy so staff were not able to be as friendly as I’ve had in the past in Phuket. Not as chatty this trip.

Clean, tidy, close to everything

Stayed in January 2024

Poor water pressure if u r in higher flooors

Stayed in January 2024

The breakfast is average with small space.

Good location away from the crowded area. The beach is just across the street. The infinity pool is very nice.

Stayed in December 2023

Nothing that I did not like.

We enjoyed the location, being within walking distance to the beach and the Patong market, and major attractions. The two bedroom suite, with jacuzzi, was excellent and exceeded our expectations. It was very spacious, comfortable, and in great condition. We enjoyed the fact that the hotel had everything we needed but was not crowded like some of the bigger resorts.

Stayed in December 2023

Hotel getting a little tired but clean and acceptable.

Located close to beach and not too close to central Patong but easily accessible. Value for money with pool access.

Stayed in December 2023

Old hotel

Personal, close to the beach

Stayed in January 2024

Watch out for the steps if you get a duplex. The stairs were meant for size 5 feet or less.

Awesome location write in the middle of all the action on Patong Beach (but on a quiet side street so no real noise). Our duplex suite had a huge outdoor jacuzzi and two terraces. And a very reasonably priced place. Great breakfast and awesome staff

Stayed in December 2023

Room service and breakfast was underwhelming

Location was fantastic, right on Patong Beach.

Stayed in January 2024

A bit clinical , more plants in the lobby would look nice

Location

Stayed in December 2023

Everything was great. We did feel like the hotel was a bit pricey compared to other accommodations we went to in Phuket, and the pool accessible from the room wasn't as much a pool as a corridor of water nice to have a quick refreshing dip but not a proper pool.

Location right next to the beach and the rooftop pool with bar were definitely the best parts of our stay. The staff was great and helpful. Overall we enjoyed our stay and would recommend this hotel.

Stayed in December 2023

Very poor breakfast and very old facilities especially shower which is uncomfortable temperature

Nice service staff, all staff are very polite and have kind hospitality. Very convenient location because of near beach where is just 5 min from Hotel by foot

Stayed in December 2023

The infinity pool was very murky went there once that was enough

Breakfast was great and the location was perfect right near the beach and far enough away for Bangla Road as not to hear the partying

Stayed in December 2023

Fitness facilities and swimming pool

Excellent location , big rooms and very comfortable

Stayed in December 2023

Nothing to say here

The staff is wonderful and they did everything to make our stay good. Nice to have pool access from the room. The rooftop bar and pool was also nice

Stayed in December 2023

It’s a little bit “tired” looking

Roof top infinity pool and bar. Breakfast buffet. Friendly and helpful staff.

Stayed in December 2023

Cleaning of the room was not enough. The sand on the floor was Not cleaned two weeks long, although we didn’t walk with shoes… There is area like kitchen in the room, but there could be at least a teller and fork.. it’s just useless… The sink in bath was constantly getting clogged and it didn’t clear. The cleaning personal must have seen it, impossible to see. But no change in 16 days… Besides fumigation needs to be done in the room. Tiny insects were walking everywhere… harmless but not nice to see.. breakfast was enough but not a single thing changing two weeks long, we found it boring, therefore not willing to go always down for breakfast…

Location is central Stuff is very friendly and smiling Enough breakfast, delicious dinner Enough facilities in general

Stayed in December 2023

Ajusted temperature of the shower keep changing from warm to cold and to hot for both toilets

Location is only a 5mins walk to Pating beach. The hotel food is nice and the staff is very helpful and friendly

Stayed in December 2023

Nothing

Stay at the Charm now 8 or 9 times before and after covid, never disappointed, very friendly staff, spacious room, breakfast varierity good, cross the street and be on the beach, walking distance to the busy places and yungceylon.

Stayed in December 2023

Finess not there

Location, size of rooms

Stayed in December 2023

Close to the beach & other conveniences such as 7/11, laundromats and walking streets .

Stayed in December 2023

The hotel itself is quite basic and what you might expect from this resort town.

The hotel was perfect for our time in Phuket. Was a few metres walk from the beach and the rooms were really comfortable. It's a nice quiet area so is a nice break from the madness of the town centre.

Stayed in December 2023

There was an electric power tripped in the morning (around 6 a.m.) before we checked out.

The room is spacious, and there is also a bathtub in the bathroom. Great view of the sea from the rooftop's swimming pool.

Stayed in December 2023