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Reviews of The Palayana Hua Hin 5 stars

1390/19 Petchkasem Road (Sai Tai), Petchburi, 76120 Cha Am, Thailand

#23 of 67 hotels in Cha Am

Guests' Choice

Review score

Based on 293 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 6 December 2021

    8.0
    Thank you all staff for your hospitality
    • Leisure trip
    • Couple
    • Deluxe Sea View Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Too many fallen leaves on the walking path and facilities are limited

    The staff and the room

    Stayed in December 2021

  • Reviewed: 17 November 2021

    8.0
    Amazing pool villa.
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 3 nights

    Most of the staff were not happy, no smiles, apart from the check in which was reasonably friendly, and one man who served us at breakfast one morning.

    Beautiful property with amazing pool villas which were huge and very comfortable.

    Stayed in November 2021

  • Reviewed: 9 November 2021

    8.0
    nice view from room and good breakfast
    • Leisure trip
    • Couple
    • Deluxe Sea View Room with Terrace
    • Stayed 3 nights

    Hotel maid wasn't polite.

    Sea view from room and wide balcony.

    Stayed in November 2021

  • Reviewed: 14 October 2021

    7.0
    good for couple
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    when its crowded. breakfast became long to wait to be filled.

    big room. clean. staff friendliness.

    Stayed in October 2021

  • Reviewed: 4 October 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    location of entrance pass many resort and condominium but not matter

    Good coffee in breakfast line, basic room is very comfortable

    Stayed in September 2021

  • Reviewed: 3 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Sea View Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Mosquito. Food is so so and pricey.

    Nice facility for photo ops.

    Stayed in October 2021

  • Reviewed: 18 September 2021

    8.0
    2 bedroom family suite
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    This room has no view to see.

    Room was very large.

    Stayed in September 2021

  • Reviewed: 2 August 2021

    9.0
    Relaxed and Wonderful stay near Hua Hin
    • Leisure trip
    • Group
    • Deluxe Sea View Room with Terrace
    • Stayed 3 nights

    We had a wonderful weekend stay away from Bangkok. The sea-view rooms have stunning views of the sea and face the sea breeze in the evening. Staff were friendly and helpful. Rooms are spacious and comfortable. Very accessible to the beach as well.

    Stayed in August 2021

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room , Good breakfast and lovely staff.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    5.0
    Run down hotel in dire need of some tlc.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    We were here for a wedding event and it looks like the hotel’s main purpose was to churn guests for such occasions and therefore the hotel cleanliness and maintenance was neglected. We had a big adjoining room but it wasn’t clean. When we arrived the bathtub had the previous guests hair in it. The hotel was run down. The tap in the sink was coming off, the air conditioning was leaking water on the floor, 2 sinks and only one hand wash, towel hangers broken, never saw the pool being cleaned in my entire stay there. The pool was disgusting. Outside of the wedding catering the staff were not prepared for taking meal orders. We arrived early on our first day and whilst waiting for our room to be cleaned we ordered a pizza. After waiting almost an hour no pizza arrived. Went to see the staff and was told that they hadn’t even started preparing the order! Cancelled the order but was still reflected in the final bill! Staff communication very bad. Rubbish left unattended outside our room everyday (see photo). Totally unacceptable. This at best would be a 2 star hotel until they sort out their service. Staff had couldn’t care less attitude and lacked hospitality training.

    Good beachside location.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Just little far from city center

    Excellent

    Stayed in April 2024

  • Reviewed: 4 March 2024

    10
    Absolutely Perfect!
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was great about the property. The staffs were excellent specially Mr. Moss from the front desk. The food is amazing as well as their service. They try their best to make your trip a memorable one. I would recommend it to anyone who wants a perfect getaway from the city. Highly recommended!

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Excellent for value
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    We loved every moment here

    The restaurant for dinner with the clean beach

    Stayed in February 2024

  • Reviewed: 1 February 2024

    2.0
    Very disappointing stay
    • Leisure trip
    • Couple
    • Deluxe Sea View Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    - At most of the days, there was a big wedding with loud music playing all day long in one of the surrounding hotels, which made it nearly impossible to relax at the pool or beach. It turned out, that most of the hotels in this area specialised on weddings. - The hotel is located far outside the city and has no shuttle service. The only option to get into the city is to order an overpriced taxi. - At the breakfast we found mould at the tomatoes and cheese (which was no blue cheese). - The ladder at the pool was damaged and didn’t seem safe to use anymore. - Sun beds and shower at the pool was broken. - Staff was playing on their smartphones often.

    - Big rooms with terrace and sea view

    Stayed in February 2024

  • Reviewed: 12 January 2024

    10
    Relaxing and peaceful, just what was needed after a busy week in Bangkok 😊
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Spacious and spotless, very friendly and helpful staff, beautiful room.

    Stayed in January 2024

  • Reviewed: 9 November 2023

    6.0
    Large room but not many facilities.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool floor was very sharp. Our sons feet injured. Bleeding all feet fingers. Please improve. When we were there , gym and kid room was not available as they said they need space to put things for wedding event. And full space packed up with wedding preparations. Breakfast was ok. There were 2-3 choice of Thai food. And some basic bacon, sausage and egg.

    Large room

    Stayed in November 2023

  • Reviewed: 19 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Lovely staff helped with kids and family at all times

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    Love this hotel
    • Leisure trip
    • People with friends
    • Deluxe Sea View Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and well maintained hotel. Beautiful beach , service is amazing

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    Cozy and clean hotel
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I like all the vibes of this hotel. It’s comfy and cozy place. I wish they open pool bar again.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    10
    Just great
    • Leisure trip
    • Couple
    • Sea View Sky Suite
    • Stayed 1 night
    • Submitted via mobile

    -

    Fantastic room and jacuzzi. Staff very helpful. Beach clean and nice. Great experience

    Stayed in September 2023

  • Reviewed: 3 September 2023

    6.0
    Might not be a 5-star hotel as claimed
    • Leisure trip
    • Couple
    • Deluxe Sea View Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    - Bad experience: the first room (#54) assigned has A/C issue. The handyman came and restarted the A/C, however failed to find the root cause. The A/C failed again pretty soon, and we were asked to change to another room at late evening (22:00) - Incorrect info: the new room (#56) was a connecting room with #57, divided by just a slim door. We explicitly asked if there’s any guest in #57, and the staff said there’s no guest checked in to #57. However, around 23:00 there is a loud noise coming from room #57 which is very disturbing due to the slim door instead of brick wall. - staff did apologize, but that’s the only thing they can do. No compensation whatsoever.

    - location (beachfront)

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    None

    Everything

    Stayed in September 2023

  • Reviewed: 29 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    One toilet didn't work. They couldn't fix it for good. We had to share one bathroom. I assumed its a 5 star hotel. The living room is massive but missing a kitchen. The just had 4 coffee mugs. No plates. No sink.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Private Pool
    • Stayed 6 nights

    The breakfast was great, plenty of variety. Location was lovely on the beach. The villas were excellent, spacious and comfortable.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    The reception staff were fantastic, very helpful and always greeted you with a friendly smile.
    • Leisure trip
    • Group
    • Three-Bedroom Villa with Seaview - The Palayana Pavilion
    • Stayed 9 nights

    Everything was perfect

    Beautiful property with amazing villas and private pool

    Stayed in August 2023

Showing 76 – 100

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