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Reviews of The Umbrella House - SHA Extra Plus 2 stars

73/185 Moo 3, Kamala, Kathu, Phuket, 83150 Kamala Beach, Thailand

#1 of 57 hotels in Kamala Beach

Guests' Choice

Review score

Based on 74 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.3

  • Facilities

    9.8

  • Staff

    9.9

  • Value for money

    9.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    Very friendly host. The rooms are clean and tidy. The location is great with supermarket, restaurants, and bars on your doorstep.

    Stayed in February 2024

  • Reviewed: 15 April 2024

    10
    Very nice small hotel - good value
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    Everything was good. Friendly helpful staff, clean room, comfortable big bed, nice shower and nice pool.

    Stayed in February 2024

  • Reviewed: 10 April 2024

    10
    Very nice location, host was very friendly!
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Perfectly clean accommodation, having all the basic facilities required. Very helpful staff, made our stay comfortable and easy. Great location, has everything you need in a walking distance.

    Stayed in February 2024

  • Reviewed: 1 April 2024

    10
    Great location, Nice, Clean and Friendly.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 9 nights
    • Submitted via mobile

    Great location, cleanliness, comfort. 10 minutes walk to the beach. Host very nice and helpful.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    Fabulous little boutique hotel, within walking distance from beach, restaurants and bars. Pool is excellent. Rooms spotl
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Clean, comfy, excellent facilities, pool

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    A small and cosy place.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nil.

    Love the atmosphere and its convenient location. Friendly and helpful staff. Very impressed.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Mr Bon is simply amazing...looking forward to come back

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The owner is a lovely man very helpful and does his best to help you This place is beautifully unique a little out of the way from the madness lovely beach nearby aswel

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, had to leave .

    The hotel was super clean and modern, with a really nice room. The shower was amazing ,good air-conditioning and Tv, comfortable bed , little kitchen area with a fridge and nice balcony.It had everything I needed.Only about 10 min walk to the beach ,situated just behind the main road next to different shops and bars ,7 eleven and markets. Host Mr Bon was fantastic ,tried to help with everything, and gave recommendations about places to eat and location for markets, etc I had a great stay.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No complaints!

    Very central location but off the main road so still quiet. The front desk staff was extremely helpful and accommodating! Nice big clean well facilitated room. Would definitely stay here again

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Large room and great staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    The room was large and clean. There is a nice pool outside. Bon was the most supportive and helpful staff we have ever met. He recommended us many good places and even help us any time we need.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Bon is super
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Shower drainage isnt too good

    The host Bon is too nice

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    Nothing, we were completely happy. :)

    Our stay at the Umbrella House was perfect. We felt immediately at home when we checked in with Mr. Bon. We were offered a welcome drink at the check in. Mr. Bon went the extra mile to help us with everything we need: he gave us a map where he marked his recommendations. We tried them and they were great. He even helped us finding a good place that rents scooters. At our last day, Mr. Bon helped us talk to the taxi driver and even waved us goodbye. We were so happy that we stayed at the Umbrella House and we can only highly recommend it to anybody. The price-value ratio is unbeatable.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nice location, basic and simple rooms but everything you need, cute little lodge with a really really nice and helpful host!

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Everything was simple perfect! Bon was always very attentive to me, very helpful for any needs. It's difficult to ask more. 10 minutes far by walk from the beach. Cleanliness was super! Thanks for give me such a beautiful holiday in Kamala Beach. And if you are looking for a good massage go to Siladon Spa ask for Katy..

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    I enjoyed my stay very much - it's a great bargain and I'll be back!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 9 nights

    Nothing.

    Very clean, spacious, it had a comfortable bed and a great shower in the bathroom. Bon is a wonderful host. A 10-minute walk to the beach, lots of shops and restaurants around and yet it was quiet at night.

    Stayed in January 2024

  • Reviewed: 8 February 2024

    9.0
    Welcoming, clean, and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It was a bit noisy in the morning as the street noise does reach the upper floors. But with balcony doors closed, not a deterrent.

    My husband and I really liked the hotel manager, Mr. Bom. He was exceptionally helpful, helping us with the luggage, showing us the details of the room, giving us advice on how to best get around, where the markets are, etc. The hotel is very clean and the pool quite refreshing. Overall a very enjoyable stay.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Fabulous
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - minor point though. maybe better signage on main rd to get to property. It is tucked in just off busy main rd & was a little tricky to find.

    Everything, stylish, spacious, modern, immaculate. Large bathroom with big walk in shower. Large fridge & useful sink/kitchen area for longer stays.Bed was comfortable & pillows were fabulous. Beach/pool towels provided. Stayed in the ground floor room with direct access to the pool, great for cooling off & not designed for lounging around. Beach c10/15 walk away. Mr Bon at reception was fantastic, giving advice on restaurants, taxis etc & helped us with domestic flight check in issue. Very genuine guy😀

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Lovely Guest House and Manager
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    A little road noise but that can’t be changed as the location is so central.

    A lovely boutique guest house, extremely clean room and bathroom, very comfortable overall. Manager Bon goes above and beyond to assist with anything you need. He gave us good recommendations for restaurants which we tried including Green Leaf which was excellent local food.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    The staff were awesome and it’s the cleanest hotel in Phuket.
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    The staff were awesome and it’s the cleanest hotel in Phuket.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    What a wonderful experience!
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    More lighting in the bathroom especially the bathroom mirror.

    Where do I start? This was such a wonderful experience that left me wanting to move to Kamala. Bon was our contact during our stay and he couldn’t have made our experience better. The hotel is located 10-15 mins by foot to the beach and surrounded by restaurants and shops. It is very clean, quiet and has a pool. I felt very at home. We enjoyed many wonderful days and nights in Kamala and Bon ensured we had a wonderful stay, he accommodated our every need and went above and beyond. His recommendations on where to eat, visit and enjoy the nightlife were brilliant. He arranged our trips, inclusive of ferries and minibus transfers. Above all he was just a lovely person and very genuine. This place is highly recommended and we will be returning next year.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Good location and great night sleep
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The location is very good, very close to everything walking distance. The beds are comfortable and everything was incredibly clean :)

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    We would come back for sure
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    -

    The manager, Bon, could not be nicer or more helpful :) Big room, big bathroom, I'd say that even better than in the pics. Comfortable bed, everything was extremely clean and the room was completely equipped (plenty of surfaces to open the suitcases and leave stuff). The hall and swimming pool areas are also beautifully decorated.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Soggiorno delizioso a Kamala
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Quiet and pleasant stay in Kamala. Spacious room with balcony, everything perfect! The icing on the cake is Bon, the Host of the house! Very caring, always there at your every move to assist you and make sure everything goes smoothly. All the advice he gave you, between tours, renting scooters, buying ferry tickets etc was all perfect. She also left us a package of delicious handmade cookies as a gift for the new year. Always at your disposal for any needs. Everything delightfully perfect and highly recommended

    Stayed in January 2024

Showing 1 – 25

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