60 Sirirat Road, Naimuang, Muang Surin, 32000 Surin, Thailand
#18 of 21 hotels in Surin
Guests' ChoiceBased on 40 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.7
Facilities
7.4
Staff
9.0
Value for money
7.5
Free WiFi
5.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 February 2024
Colin
United KingdomA bit dated and could use some TLC
Location and value for money
Stayed in February 2024
Reviewed: 13 December 2023
Shane
AustraliaLocation, super friendly staff
Stayed in November 2023
Reviewed: 13 November 2023
James
United KingdomMaybe a lounge bar could help in the afternoons , as there are not many bars nearby
I myself am not a big breakfast person , but my partner was pleased with the breakfast
Stayed in October 2023
Reviewed: 17 July 2023
Christopher
United Kingdomnothing
great location.happy with visit.staff are friendly
Stayed in July 2023
Reviewed: 2 May 2023
Kevin
United Kingdomok
good location
Stayed in March 2023
Reviewed: 17 March 2023
David
United StatesLighting needs to improve but overall good for the value.
Location
Stayed in March 2023
Reviewed: 12 February 2023
Aidan
United KingdomDated room, not one English tv channel, bed too hard, not enough pillows
Central location
Stayed in February 2023
Reviewed: 8 June 2022
Anthony
ThailandBathroom shabby
Stayed in June 2022
Reviewed: 2 March 2024
Colin
United KingdomCould be a little more choice for breakfast
We got one of the updated rooms and the location is perfect
Stayed in February 2024
Reviewed: 6 January 2024
Richard
ThailandAll good 👍
Very pleased with whole visit
Stayed in January 2024
Reviewed: 28 December 2023
Sinat
United StatesSecond time I stayed there, still one of my favorite hotels!!!
Stayed in December 2023
Reviewed: 28 December 2023
Sinat
United StatesOne of my favorite hotel as a traveler!!! Spacious room, wonderful staff!!!!
Stayed in December 2023
Reviewed: 23 December 2023
Francis
United KingdomGood value breakfast
Only I used the pool very quiet
Stayed in December 2023
Reviewed: 25 August 2023
Erwin
CanadaAlmost everything The weather is hot and the aircon is spotty. The pool is not clean until we told them to, it is over chlorinated and we have children swimming in it. the place is old. the breakfast is not good. There are cockroaches. No extra towels for the pool was asked to use towels from the room. Perhaps in its hayday it was a nice hotel but not now.
The location is convenient. Staff is helpful but speaks very little english.
Stayed in August 2023
Reviewed: 1 May 2023
Daniel
AustraliaVery cold non adjustable air-conditioning and no hot water to shower. Poor maintenance
Old style restaurant and buffet breakfast
Stayed in April 2023
Reviewed: 31 December 2022
Daisley
AustraliaOld-fashioned keys.Could be computerised.Had a room with noisy neighbours but the hotel quickly changed to a quieter room
Old hotel but well maintained.Very central location.Extremely helpful staff.
Stayed in December 2022
Reviewed: 2 December 2022
Stephen
United KingdomThere was nothing to dislike.
Very clean, staff extremely helpful. Nice pool
Stayed in December 2022
Reviewed: 5 November 2022
Suthasinee
AustraliaThe hotel is old, the mattress are the old spring cheap type of mattresses, I woke feel very sore all over. Bathroom, Kattle and things in the hotel are old, broken and dirty. I was staying at 11th floor and it has the windows that opened. I was very worry if I sleep walking and tried to jump out. The hotel at this high should not have the window that able to open easily. I have seen many suicidal cases at the hotel before too. Paint peeling, old or broken walls and furniture. Would be nice if they renovate it.
This hotel is in a good location. Convenient for food and some good pubs, night life. Staff were nice too.
Stayed in November 2022
Reviewed: 27 June 2022
Anthony
AustraliaHotel is dated, desperately needs renewal, paint, flooring and curtains updated and airconditioning refurbishment would be a good start Breakfast was very poor, very limited selection
Location is good, beer garden is a good spot for a few drinks with friends. Nice friendly staff. Price was fair for the room
Stayed in June 2022
Reviewed: 1 June 2024
Jonathan
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 May 2024
Shane
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 15 April 2024
Brett
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 November 2023
Breant
ThailandThere are no comments available for this review
Stayed in November 2023
Reviewed: 14 October 2023
Geoff
United Arab EmiratesThere are no comments available for this review
Stayed in October 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content