nothing really

it was top notch really.. kinda like a four seasons hotel

Stayed in April 2024

Occasionally the staff weren’t on point sometimes forgetting transport arrangements

Very well maintained and beautiful surroundings. First class rooms with wonderful menu and food

Stayed in February 2024

Staff may be less competent at busy time, such as wedding party. Also the English level is better to be further improved. The mosquito is very annoying as well!

Quite and private, comfortable and great beach

Stayed in December 2023

The hotel is a bit far from any main center, however it is the cost of having such a beautifully clean and pristine location. Other than that everything was great

Everything from A to Z was amazing. The hotel itself was excellent, but I must admit the best part of the hotel was the professionalism and care of the staff.

Stayed in October 2023

Far from city

Good hotel

Stayed in September 2023

There issue only they deal with outside company for Landry

I was stayed in rosewood hotel and anatara hotel , this hotel is the best worth value , and the stuff they are amazing they gave you free service even I. The airport, it’s better than rosewood and anatara , I recommend it , the swimming pool is the best , relaxed place

Stayed in July 2023

1- PRICES OF THE SPA AND ATTRACTIONS WERE LITTLE BIT EXPENSIVE 2- PRICES OF THE RESTAURANT WAS LITTLE BIT EXPENSIVE THAN OTHERS - IF YOU BOOK THIS HOTEL YOU REALLY DONT CARE ABOUT HOW MUCH YOU SPENT-

1- STAFF 2- FOOD 3- STUNNING VIEW 4- WEATHER EVERY TIME WINDY IN SUMMER -MONSOON- 5- DETAILS OF THE ROOM 6- DETAILS OF THE SERVICE IN THE ROOM - CLEANING TWICE - 7- COMFORTABLE OF THE VILLA 8- CLEAN AND NEAT EVERY WHERE 9- WIFI 10- TAXI PRICE OF THE HOTEL LITTLE BIT CHEAPER NOT AS OTHER PLACES OF 5 STARS HOTEL. 11- INFANT BED AND AMENITIES KIT AND CLEANING READY BEFORE ARRIVAL 12- CERY FAST RESPONDING TO A BUGGY REQUEST TO THE RESTAURANT OR THE LOBBY 13- COMFORTABLE BED AND PILLOWS - EXCEPT THE BLANKET- IM 100% SURE THEY WILL CHANGE IT IF WE REQUEST- BUT WE DIDNT. 14- SMELL AND AC OF THE ROOM WAS PERFECT 15- NO INSECTS OR LIZARDS FOUND DURING THE STAY - MOSQUITOES INEVITABLE IN PHUKET- 16- PRIVATE BEACH OR THE BREAKFAST LOBBY WAS WITH A VIEW OF A DREAM TO ME 17- LITERALLY EVERYTHING.

Stayed in July 2023

quietness, staff friendliness

Stayed in June 2023

No complaints.

Everything…the attention to detail in the design of the spaces and grounds. Mostly the wonderful team who make your stay so comfortable, everyone was very kind.

Stayed in April 2023

the beach

privacy

Stayed in April 2023

The beach was beautiful but you aren't able to swim from the shore

Resort is beautiful and the restaurants are great. Excellent choice of food. Service is good. GM and reception staff are very professional and friendly. Our room with private pool was lovely and great to have the privacy if you wanted it. The views are fabulous.

Stayed in March 2023

nothing

gorgeous room and views

Stayed in February 2023

If I had to find something it would be the price of food comparative to other high end resorts we also experienced in Phuket, but this was a minor gripe.

We are fortunate to have stayed at some of the most luxurious properties around the world and I have to say this was one of the best, truly exclusive, with excellent service and a pool villa with real wow factor. I am very glad I choose this to celebrate my wife’s 30th. Trisara felt like it should be 6 stars and it was a classy experience all around. Will return!

Stayed in February 2023

Two observations. First, from time to time there is household rubbish floating in the water or being left on the beach in low tide. This is not hotel rubbish and is something that the ocean brings from outside. It is a common issue with Phuket and the only way to deal with the problem is to remove it regularly from the water and the sand. This is probably done, but perhaps not frequently enough. The ocean water itself is clean. The second issue to report is that there is only one restaurant - The Deck - apart from the Michelin-starred PRU. The Deck has a sizeable a la carte menu, which is split between the international part, the seafood part and the Thai part. The Thai part is so spicy that it was near-impossible to eat, even though I like spicy food generally. In short, a property of this size and level simply cannot live with just one restaurant for the evening. So the F&B team gets 6 out of 10 for the lack of food choice and being "usual" (whilst the hotel overall is well above "usual").

A fantastic hotel overall. Staff is super-friendly and service is flawless. The GM walks around guests frequently in the morning to check that everything works 10 out of 10. Hillside villas are impeccable and offer amazing views of the ocean. The beach is great and covered by the shade of palm trees. There is a Michelin-starred restaurant on site, which guests need to book in advance. The hotel is spread around the hillside but the buggy service solves mobility issues. The place offers top range relaxation in a secluded luxurious envoronment and therefore best suited for for guests looking for peace and quiet. This is not a party clubbing place, and nor should it be. It is perfect as it is.

Stayed in January 2023

Staff were exceptional and sincere in their service to the hotel guests which is the defining line that makes the stay so comfortable

Stayed in November 2022

mosquito bites restaurant menu

calmly , clean , staff friendly

Stayed in October 2022

First of all, I would like to thank all the workers in this beautiful resort, they were really responsible for the attention and to meet all the requests of the guests with love, and smile that does not leave their faces, they are really nice. As for the resort, He doesn't need my commendation, a luxurious and upscale resort in the quiet area with private beach. They clean the villa twice a day, They pay attention to the smallest details with zero mistakes. and all your requests are taken care of and answered. Thank you Trisara resort, they surprise me and gave us a cake for my wife's birthday. It was a great experience to stay in Trisara resort and I will definitely have another visit to this hotel.

Stayed in September 2022

Would like to see more options in food menu..some Indian dishes pl

Views from the villa bed....and really appreciate complimentary upgrade

Stayed in August 2022

great, clean, fast serving, safe, good hands 💐

Stayed in August 2022

nothing

Super clean, food is good, spa is the best, the extra bed was an actual bed not a sofa bed, they provided additional baby stuff without requesting for free; bottle warmer, bath tub, bottles sterilizer, bottles brush, shampoo and lotion. private pool is big , breakfast in room is provided without additional charge. the also have a nice kids club and provide great babysitting service! best option for couples traveling with kids.

Stayed in July 2022

one hour from the center other than that everything was perfect

i really felt like home ! I enjoyed the stay so much.

Stayed in July 2022

There were some free activities that we weren't aware of such as visiting the nearby farm which they use to source ingredients for the restaurants. They could have mentioned this at the very beginning (it is in the welcome pack) but perhaps I'm nit picking here.

Breakfast was included as part of our package and was excellent. It included both buffet and ala carte options. Our room was luxuriously fitted and laid out with a view to die for. The service was impecabble. They met every demand with zero fuss and anticipate many of your needs.

Stayed in July 2022

The beach was full or rocks and made it hard to swim.

The staff and customer service there was impeccable. Everyone was so attentive, friendly and went above and beyond for us. The villas and views were amazing too. The spa services ( massage) was very professional and relaxing.

Stayed in July 2022

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Everything amazing 😍

Stayed in June 2022