I booked the suite with Whirlpool. It turned out, that it was a normal pool/bathtub on the balcony. No problem at all, because it was way to hot for a Whirlpool anyway - but maybe it would be good to change the description, so that the expectations are not set on a Whirlpool. :)

Really nice hotel and the staff was so friendly and helpful! The location was also great, because there were some nice restaurants and cafés nearby.

Stayed in May 2024

The most comfortable nights sleep of my trip so far! The kind of bed and pillows that you blissfully sink into after a long day. I stayed for one night before a bus/ferry across to the other coast - Xinlor was a great base for this. It was close enough to the fun of Old Town centre to explore but also to the Lomprayah check-in desk the next morning. The hotel itself is beautifully decorated and my room was modern and clean. I’d happily return to Xinlor House if ever in the area again.

Stayed in April 2024

Nothing

Location

Stayed in April 2024

- mosquitoes were there throughout the stay. - no elevator. So it's not suitable for families with kids. - the staff were nice and helpful, but until the last minutes they weren't ready to help. - extremely low pressure toilet bidet water. The AC in the livingroom of the suite was useless. - The soap refill bottles in the rest room were made of glass which very weird in hotels because might fall and break into invisible small pieces and that's an dangerous safety hazard. I broke one of the bottles and my wife suffered from invisible glasses wounded her foot even after cleaning. ( THE REFILL BOTTLES MUST BE PLASTIC MADE) - the property doesn't provide a baby portable bed.

- The property design philosophy was incredible. - near phuket most colorful street. - near sunday market. - very comfortable bed. - clean and neat. - bathtub on roof experience was unique. - master room heat isolation was good. - the fan next to bed was the smartest idea ever especially in thailand. - perfect for short stay without kids.

Stayed in April 2024

Very romantic place

Stayed in April 2024

Nothing.

The location! The room! It was perfect. It was a beautiful part of phuket, the people were lovely. The xinlor team were lovely. Couldn't ask for more

Stayed in April 2024

Nothing.

Best boutique hotel in the area, with history. Massive room. Pick the one with the balcony, perfect for a morning coffee overlooking the historic colourful buildings on Dibuk Road. And to catch up on a load of travel washing! The location is perfect — there are fantastic coffee shops and cafes nearby, plus bars. A short walk to the Sunday Night Market and nearby mall. Rooms were well stocked, plenty of bottles of cold water were fantastic. The shampoo smelt lovely too. Netflix and YouTube on the TV but you won’t need it since the location is great. A special mention to Chris at the front desk who was kind, incredibly attentive and helped me lug a massive bag up the flights of stairs! Would absolutely stay again.

Stayed in April 2024

Our room was super clean location is not bad room is a bit small, but for the price, I am paying it is good enough stuff really friendly and trying to help you can book any taxi cheaper at the hotel

Stayed in April 2024

Clean and well appointed noting that the properties around the building are not in as good if repair. My room was at the far back of the hotel and will it had a lovely balcony with three arches it looked out onto a dirt patch with dilapadated buildings.

Located in Old Town Phuket and right near the Sunday Night Markets (but off another road so thankfully not right on the route/street). Bed was comfortable and room was very clean. Staff was polite, efficient and helpful.

Stayed in March 2024

Classy place great location.

Stayed in March 2024

Sometime noisy from outside if bars playing music

I stay here every year, great location and beautiful building. We arrived a bit early and allowed to check-in before time which was really appreciated. Great coffee shop directly opposite and a famous noodle shop nearby

Stayed in March 2024

nothing

excellent experience in every way

Stayed in March 2024

Reception closed at 7pm and we arrived a little later so the gates were locked and no one answered when we called the number on the door - we were concerned that we wouldn't know how to get in, but luckily the receptionist heard us when we shouted out for help. A minor improvement would be that our table on the terrace was very rusty, so could have done with a new table set, especially as all the other facilities in the suite were excellent.

A very pleasant stay. A little boutique hotel, out of the hustle and bustle of the Old Town but still on the same road so easy walking distance from the town. The suite was spacious and clean, the bed was very comfortable, it had good working air con and security safe for passports. The terrace and bathtub outside was very nice, with petals in the bathtub on arrival. They left drinking water for us on the fridge, plus tea and coffee. We felt comfortable there as it's an easy place to relax.

Stayed in March 2024

Nothing

Very modern property, stylish rooms and very friendly staff

Stayed in February 2024

Very clean great value for money

Stayed in February 2024

Stylish, clean, spacy and nice balcony (our room), quite: perfekt. And in the old town.

Stayed in March 2024

A boutique hotel which exquisitely fits into the charm of old Phuket town - there is no better place to be based to explore this area!

Stayed in February 2024

The interior of the property was just wao

Stayed in February 2024

Nothing

Great location in Old Town, easy walk everywhere in town, the hotel interior looks cool and the room was comfortable with a nice balcony looking out on the street. Only stayed one night but that seems right for the town. Doesn't offer breakfast but the place across the street was very good.

Stayed in February 2024

We did not mind and found that funny, but a small lizard came into the room due to the roof gaps in the living room ceiling

Everything was great! Staff was very kind and helpful. The room was clean, AC was working and was not hitting in face and was not loud. We enjoyed the soundbar in our room. The bath, oh that was just amazing. Location was close to the old city. Across the street was good place for breakfast and you could get nice massage next door. *did not make a photo of a bedroom and in the toilet there is a regular shower I did not make a photo.

Stayed in February 2024

Excellent, stylish

Stayed in February 2024

A really nice little hotel in of the beautiful colonial streets in Phuket Town, but a quiet street compared to some others. We had the standard room and the Deluxe with balcony facing the street. The standard room is basic but great for the price. The Deluxe room has a desk and chair and the balcony is great with a beautiful view and sun during the day. Both rooms were very clean, had fridges and a kettle and the Deluxe room also a pod coffee machine. The staff was very nice. I absolutely loved the decoration of the hotel. It made it very cosy, personal, different. We loved our stay and would come back.

Stayed in January 2024

The bathroom area is quite small. And there were ants all over the sink.

The hotel is in a good location to easily be able to walk around the old town. There were a lot of excellent restaurants and shops close by. The port is also within walking distance or only a short drive away if you are planning to explore other islands. Overall, the room was cozy and decent for a 1 night stay.

Stayed in December 2023

I did not like that the radio, did not work

I liked the receptionist he was friendly and spoke decent English. I liked the view, and the bed was also good.

Stayed in February 2024