No direct taxi service available to the hotel.

Lovely, very old hotel with interesting rooms due to its' age. Breakfasts were great and staff was very helpful. Since the hotel is in the Medina, we had to walk a couple of blocks to/from a drop off point with our luggage to check in and check out.

Stayed in April 2024

Nothing negative to say at all.

Lovely restored palace in a residential part of the medina. Comfortable beds. Beautifully decorated rooms. Good breakfast. Very helpful staff.

Stayed in April 2024

No windows in the room

Nice staff, very beautiful decor, clean

Stayed in April 2024

A bit hidden specially if you arrive at late night

The building is amazing

Stayed in April 2024

The location is hard to find. And no taxi goes there.

The place itself have a great value of money.

Stayed in March 2024

The hotel held a celebration / party in the courtyard immediately outside our room until late at night on our 2nd night, which made it difficult for us to sleep.

This restored palace was a beautiful place to stay. The luxuriously appointed rooms had very high ceilings. We were grateful the hotel reception was open 24 hours as we checked in after midnight. We had a nice, (huge!) dinner in the hotel restaurant, which was accompanied by lovely live music.

Stayed in March 2024

Not so easy to reach , better to have a smart taxi driver , like the one I got who called and left us in the nearest square in Rue du Chateau and walked us till the main entrance. Breakfast is fine, more than decent but not a five stars .

A nice place to stay into Tunis Medina ; staff is nice and collaborative . Rooms are cosy and being an old bulding you will appreciate the architecture, the colors and the typical Tunisian decoration.

Stayed in April 2024

Our room was dark and not easy to ventilate. AC didn't seem to work properly as it was not helping. And the bathroom had a curtain instead of a door. Maybe we should've requested to change the room as our friends who came with us didn't have this issue, but it was only a 2 nights stay. So we didn't bother. We left too early on our last day, but if we stayed long enough to have breakfast, I would prefer to go for breakfast outside of the hotel.

Beautiful common area with traditional tiles on the floor and walls. Feels like you are in a real palace. Very interesting design of rooms. Location on edge of the market was good for exploring the city.

Stayed in February 2024

Could have been a little bit cleaner.

Nice rooms, a lot of beautiful details.

Stayed in April 2024

-

an authentic place

Stayed in March 2024

Small point - bathroom in Room 1 needs updating. Small patches of mold on the walls. Not a major issue

Beautiful building right in the Medina

Stayed in March 2024

Historic building with plenty of period features. Great location within the Médina.

Stayed in March 2024

The location was difficult to access, with no enough good explanation beofre.

Everything was good, except the location! It was better if could use Hammam for free.

Stayed in February 2024

It was good a bit pricey for the facilities No spa included no gym nothing but the room and breakfast which was ok

Stayed in January 2024

Hotel is missing a common space for quest, something like a lounge area, which could be in the courtyard.

Great, historical building, tasty breakfasts and helpfull staff. Location is a plus.

Stayed in February 2024

A bit cold in winter inside the room. Restaurant was good but pricey for Tunis.

Impressive rooms, very large and well decorated.

Stayed in November 2023

People shouting in the corridors and making noise in general. Breakfast was OK but if you arrive after 8am there's a shortage of things.

Great property, a true palace; we got the suite historique and it was like sleeping in a museum. 24 hrs reception, they all speak English (something you don't take for granted in the country) and the amenities and cleanliness were excellent.

Stayed in February 2024

- the Restaurant. The food was undercooked (steak) even though we did not ask it to be raw. The pasta was below any standard, bland taste, soggy. The tea is standard bag-tea. The prices are reasonable for a high-end restaurant, but they don’t match the food and service. - Few restaurant alternatives around. - The bathrooms had an unpleasant smell in the morning. The water temperature was unstable (swaying between boiling and freezing without touching the knobs) - Not accesibile by car, be prepared for a short walk (2-3min) and be wary if you arrive after dark. - you can order good food via glovo and pick it up from the accesible point for taxis. - because of the bad reviews, we did not try the spa.

- clean rooms, spacious - traditional decor in the open spaces and rooms - easily accessible in the Medina - friendly and helpful staff members (almost all speak english, but french is definitively an advantage)

Stayed in January 2024

Room

Room it was Good. Breakfast less than Normal Location Sorry it was verry Bad

Stayed in January 2024

It’s beautiful and the staff were so so kind and helpful

Stayed in January 2024

Any issues were immediately addressed.

Outstanding Tunisian hospitality.

Stayed in January 2024

The food quality

The place itself

Stayed in January 2024

Lack of simply to have a kettle and cups in the room. Hotel charge for tea bag tea🤦‍♀️ where in 5* hotels it should be for free. Do not book taxi with the hotel, it’s 4 times more expensive, better find other ways to get to the hotel. Toiletries are not changed on daily basis. Only 1 hand towel per room. Brick pillows that are not comfortable for everyone. Only 5 local tv channels. Facilities are very limited but hotel is beautiful

Beautiful palace, like a museum. Great location, easy to find on maps. Special THANKS to a chef who made delicious breakfast. Eastern sweets are not that sweet but sooo delicious!

Stayed in December 2023

Bathroom not in good conditions, old and rusty heat radiator, shower towells with humidity smell and back-building noise at night. Restaurant did take too long to prepare main dishes

Location, kindness and Hospitality

Stayed in November 2023