Kasustu mahallesi, Ferah Caddesi no: 40, Yomra, 61100 Trabzon, Turkey
#172 of 278 hotels in Trabzon
Guests' ChoiceBased on 516 hotel reviews
7.8Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.8
Staff
8.9
Value for money
7.8
Free WiFi
7.0
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End of dialog contentReviewed: 1 May 2024
Janiashvili
Georgiathe bulding need renovatioin
friendly staff, great manager, normal food, car parking
Stayed in April 2024
Reviewed: 27 April 2024
Shaikh
CanadaBreakfast was not too fancy and repeated so after 2 days we decided to eat from so many options nearby.
The location is good and the best part are the people in the hotel specially Abdullah, Ali, Momin and the lady manager from Georgia. They are always available to help you. Thanks for making our stay more comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Siti
MalaysiaThank you to the reception staff Mr Sumon who help me during my check-in and managed to solve some issues regarding my accommodation bookings. The room interior concept is nice. Comfortable beds, toilet, shower and airconditioning/heater are great. The breakfast menu can be improved.
Stayed in April 2024
Reviewed: 19 April 2024
Fahd
United Arab EmiratesThe location
Stayed in April 2024
Reviewed: 15 April 2024
Mohammad
Saudi Arabiashower is broken need to be fixed .. hot water takes time to come .. bed mattress need to be replaced .. breakfast need improvement
receptionists .. rooms are big and spacious .. great location .. room service doing great job
Stayed in April 2024
Reviewed: 15 April 2024
Ahmed
OmanVery welcoming staff. Mumin and Ali did a great job to make sure everyone was happy and comfortable. The room were clean and spacious.
Stayed in April 2024
Reviewed: 29 March 2024
Hazrati
United KingdomSo friendly so nice and kind staff (Ali, mümine,and all staff was Amaizing.
Stayed in March 2024
Reviewed: 4 February 2024
Tamta
GeorgiaWe arrived 7 hours🙀 earlier before check in, receptionist ALI gave us access to our rooms and breakfast for free, without extra money.
Stayed in February 2024
Reviewed: 18 January 2024
Travelzilla
EgyptNothing. All was perfect.
The whole experience was like new to me with such style and decorations. We enjoyed our stay and our room was so elegant. Breakfast exceeded my expectations. huge variety of food. After check in we had a problem with warm water in our room but staff was so responsive and helpful, issue was solved immediately.
Stayed in January 2024
Reviewed: 26 December 2023
Esmaeli
Abkhazia, GeorgiaWifi
Stayed in December 2023
Reviewed: 25 November 2023
Umair
Saudi ArabiaLocation and staff
Stayed in November 2023
Reviewed: 27 October 2023
Rick
NetherlandsToo bad the TV didn't work and the WiFi isn't always working.
We really like the accomodation. It was our second time and we will be back for sure. Good location, good room and friendly service.
Stayed in October 2023
Reviewed: 22 October 2023
Artem
RussiaInternet quality was awful. Signak disappeared all the time or didn't appear at all. The personnel didn't want to / couldn't do anything to solve the problem.
Breakfast was outstanding: choice and quality of food was great.
Stayed in October 2023
Reviewed: 17 October 2023
Farah
United Arab EmiratesWashroom had issue of water clogging.
Value for money. Spacious, clean apartment, location very near to Airport and restaurants, groceries and laundry nearby. Breakfast spread was good 👍. Staff helpful and accommodating
Stayed in October 2023
Reviewed: 14 October 2023
Sultan
Saudi ArabiaI face two issues the washing machine was not working and the cleaning service quality is not good
the staff is friendly and the location is good near to a mall and restaurant and cafe shop by walk distance u can reach
Stayed in September 2023
Reviewed: 14 October 2023
Kamran
QatarBuilding needs a little maintenance
Really good Thanks especially Abdullaha , ali and other turkish boy at reception, Breakfast staff service class and nice
Stayed in October 2023
Reviewed: 9 October 2023
Badar
OmanOnly one elevator and everyone using it cleaner, staff and people who stay there! Very very expensive hotel which is unacceptable!!
The room was nice and clean Good breakfast
Stayed in August 2023
Reviewed: 5 October 2023
Eida
JordanNo service is done for the facilities since a long time, and no daily room service done.
Wide and multiple rooms
Stayed in October 2023
Reviewed: 4 October 2023
Abdullah
Saudi ArabiaNo change for towels every day
Breakfast staff decoration
Stayed in October 2023
Reviewed: 4 October 2023
Abdullah
Saudi ArabiaNo change for towels every day
Breakfast, staff, decoration
Stayed in October 2023
Reviewed: 1 October 2023
Mahmoud
JordanThe location of the hotel is very good. The hotel staff are nice, especially Mr. Ali, who was very helpful.
Stayed in September 2023
Reviewed: 29 September 2023
Tarek
EgyptLack of facilities and very poor communication in English , breakfast should be improved
Great location , spacious suite , near shopping mall and lots of shops around
Stayed in September 2023
Reviewed: 27 September 2023
Mirna
LebanonBasic breakfast not much varieties
Nice hotel and good stuff
Stayed in September 2023
Reviewed: 23 September 2023
Sharaf
EgyptThe first day they gave us a room different than we booked was uncomfortable and they changed it the next day. There was no variety in breakfast but it was overall good breakfast
The staf was very friendly and cooperative, the offered us breakfast before our check in and gave us a room before our check in time, the rooms were cleaned daily. The overall stay was excellent 👍
Stayed in September 2023
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