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Reviews of AJWA Cappadocia 5 stars

Mustafapaşa Köyü Yeni Mah. Ürgüp Cad. No.13 Ürgüp, 50420 Urgup, Turkey

#4 of 83 hotels in Urgup

Guests' Choice

Review score

Based on 210 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.9

  • Location

    9.2

  • Facilities

    9.7

  • Staff

    9.7

  • Value for money

    9.5

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 28 April 2024

    10
    Nice hotel very peaceful and good for rest.
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    They don’t sell alcohol in the restaurants

    Facilities was good.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    It was a special memorable experience to stay in the hotel.
    • Leisure trip
    • Family with young children
    • Kervansaray Premium King Room
    • Stayed 1 night

    NA

    Unimaginably professional and luxurious level of service and facility.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional, comfortable, beautiful stay
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s location was a bit away from Gerome

    Very luxurious and prime property

    Stayed in April 2024

  • Reviewed: 30 March 2024

    9.0
    Great place with wonderful staff and super delicious food.
    • Leisure trip
    • Family with young children
    • Kervansaray Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much to say

    The Ambience and the Hospitality

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Would definitely come back!
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 1 night

    Nothing!

    Great breakfast but we wish there is a menu for the hot items. Room is very spacious. There is also a separate gym for female only, which is very considerate.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Super Experience
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing...

    Cleanliness of the hotel, room size, facilities at Hotel, super breakfast, size of hotel all were top notch.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing Hotel , excellent service and very friendly staff .

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Overall stay and experience exceeded my expectations. The staff was a great help for the activities, especially Ahmet

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 2 nights

    Nothing.

    AJWA was exceptional. Stunning Hotel, impeccable decor, delicious food and outstanding service. My family and I felt like royalty at AJWA. Was one of the highlights of our visit to Turkey.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    I loved every minute and aspect of my stay at AJWA. Truly exceptional experience and service
    • Leisure trip
    • Family with young children
    • Kervansaray Superior Twin Room
    • Stayed 3 nights

    There was a cat in the restaurant! They got it out

    The breakfast was exceptionally good! The variety, the spread, the quality of the produce, the way the eggs were cooked to perfection and the service! The breakfast of kings!

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    The staff were extremely helpful, they made sure we have everything we need and goes beyond. We’ll definitely come back’
    • Leisure trip
    • Couple
    • Kervansaray Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is beautiful, quiet and just a sight!

    Stayed in January 2024

  • Reviewed: 24 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 8 nights
    • Submitted via mobile

    Classy resort in a quiet location in between Urgup and Mustafapsa. Better if you rent a car. However, apparently they provide a daily 2 way shuttle to the nearest 2 towns mentioned above from 9 to 5pm but we did not make use of it. Also walkable to Mustafapasa via Beydere valley connected to the back of the hotel. Best to walk before sunset as road is still unpaved. Can see some cave houses along the way and is good for a quiet stroll. A lot of thought has gone into conceptualising this hotel. Room with both Azerbaijan and Turkish influences set it apart from the normal cookie cutter 5 star hotels. Fantastic mattresses provided a good night's sleep. Natural bird songs instead of music in the common areas. Jams and preserves made onsite from the 200 varieties of flora found on site. Under the floor heating kept room cosy in winter. Interesting coffee and art musuem on site. Plus a pottery area and small animal enclosure completed the facilities. Breakfast was great and a bit too much food made it hard to stop an expanding waistline! But the cherry on the cake were the staff. Personable, friendly and welcoming. Ahmet, Adem and Farius(?spelling) manning the front desk Selbi who brought us for the hotel tour. Cheerful Mr Baris, Burak and Merve at breakfast. Busra and Veysel at the coffee museum to mention a few. And housekeeping kept the room very clean

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Heaven on earth
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing not to like!

    We LOVED everything, cannot think of a single fault. The hotel is unbelievably beautiful and the staff are all so helpful. Special shout out to the kitchen crew (Merve, Burak, Baris and Veysel). Made the breakfast experience feel like a 6 star, we were so so spoiled! Everything is prepared and grown on the hotel grounds, doesn’t get fresher than that. They made sure all our dietary preferences were more than catered for, breakfast was a wide spread and kept us going for a full day of adventures - staff noticed that we really enjoyed the rose jam and milk jam and on our last day without even asking they packed us a couple of jars to take home, really special, thank you! The spa facilities are great, we really enjoyed the steam room, sauna and Swedish showers to relax and unwind, all complimentary. The rooms are stunning, so much attention to detail with a lovely aroma. Feel lucky to have called this place home for a couple nights. We even got a tour of the hotel and visited the coffee museum, petting zoo, clay making studio and gallery. So much to do. Hope to come back again one day - thank you AJWA Cappadocia! It’s a holiday I’ll remember forever ❤️

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    An experience unlike any other
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 2 nights

    The hotel is 5 mins from town so it is more challenging to head out to town but they offer shuttle service so I think it is fine. I actually enjoy that it is a bit less crowded and felt more exclusive.

    The service was exceptional starting from Adam who helped us check in to the staffs that accommodated our late checkout and offered us tea and shuttle service to nearby town to burn time before our flight. Breakfast was lavish and I particularly enjoyed the fresh fruits and vegetables included - my favorite was the salad plate! The hotel compound was huge with its own hiking trek. Very clean and safe.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    extra ordinary , my only destination if i ever go back to Cappadocia
    • Leisure trip
    • Group
    • Kervansaray Superior Twin Room
    • Stayed 2 nights

    nothing

    EVERYTHING, the staff, the service, the room and the foooood was sooo yummy in Safran restaurant , the facilities , how quits is the area and how friendly is everyone, their food was so fresh and delicious

    Stayed in November 2023

  • Reviewed: 28 November 2023

    10
    5 Stars All Around
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 3 nights

    It is located outside the city center, but then again, that is part of the charm!

    The hotel was exquisite - beautifully decorated, spacious rooms, every detail considered, even a pillow menu! One of the days of our trip was rainy but we found no shortage of ways to entertain ourself on the property between the splendid spa facilities, a concierge led property tour, a visit to their coffee museum, and even a stop to say hello to the horse and chickens. The staff were universally kind and helpful. Above all else, the indulgent breakfast spread perhaps counts as the best we've had at any hotel, and the cherry on top is the option to have breakfast any time of day.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Just exceptional!
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    A little far from Goreme

    Exceptional stay here in Cappadocia. It was private and comfortable, clean and pristine. Great breakfast too.

    Stayed in November 2023

  • Reviewed: 21 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Kervansaray Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were amazing, helpful and very welcoming. Special thanks to Nazha from the cafè/bazar, she did an outstanding job 👏🏻 And for Ahmet and Adam from the reception. The place is very convenient for Muslim ladies as we can use the swimming pool.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I’ve traveller to many countries but this hotel was amazing ,i felt like home,the bedsheets was smelling like fabric softener and i could choose the type of pillow i want.in the resort was a mini zoo ,i enjoyed walking there after breakfast,they are having free shuttle to the city center as well which was good.the staff exceeded my expectation,all was super friendly and ready to help.

    Stayed in September 2023

  • Reviewed: 9 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Kervansaray Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Rooms were very nice,good food and good vibe

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    Amazing stay, at at amazing hotel
    • Leisure trip
    • Group
    • Kervansaray Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    Not enough choice of food and vegetarian food options

    All the facilities and the size of the property

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    It was a true testament to their commitment to providing an exceptional stay for all guests.
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    First and foremost, I must commend the meticulous thought put into the landscape design. The greenery and well-manicured gardens were a spectacle to behold. The presence of running water, whether it be tranquil fountains or cascading waterfalls, added a soothing touch to the overall ambiance. It truly felt like a serene oasis amidst bustling city life. The architecture of the buildings also deserves praise. The structures exuded elegance and sophistication, reflecting a keen attention to detail. The seamless blend of contemporary design with the classic elements showcased the meticulous planning and expertise involved. Not only were the buildings aesthetically pleasing, but they were also guest-friendly, providing convenience and comfort. Furthermore, the facilities provided were nothing short of exceptional. From the state-of-the-art fitness center , spa to the well-appointed dining establishments, every aspect was carefully crafted to meet the needs and desires of discerning travelers. The attention to customer satisfaction was evident in the outstanding service provided by the attentive staff.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Perfect stay in Cappadocia staff very friendly and hotel is beautiful
    • Business trip
    • Solo traveller
    • Kervansaray Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Superclean comfortable and attention to details

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    excellent
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 1 night

    none

    good

    Stayed in August 2023

Showing 1 – 25

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