Yunus Emre Mahallesi Kayak Tesisleri Sokak No:5 Palandöken, 25100 Erzurum, Turkey
#3 of 20 hotels in Erzurum
Guests' ChoiceBased on 16 hotel reviews
9.1Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.4
Value for money
9.2
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Showing 1 – 16
Reviewed: 24 August 2023
Vucko27
SerbiaRoom was not cleaned properly. Room was full of sewer smell. All sewers in the bathroom were clogged.
Beds were some of the most comfortable we ever had. Just because of that, I gave it 8, otherwise it would score less. Staff was kind.
Stayed in August 2023
Reviewed: 23 August 2023
Mohamed
QatarNo air conditioning,
Location, english speaking front desk
Stayed in August 2023
Reviewed: 28 March 2023
Nigel
United KingdomThere was nothing I didn't like
From the moment I was picked up at the airport I was realy well looked after. The hotel is at the foot of the slopes of Palandoken (Ejder 3200) ski area and just a couple of minutes walk from the gondola station. The hotel itself is comfortable and clean with plenty to offer from pamerping yourself downstairs in the spa or having a meal. The staff were hugely helpful and welcoming and nothing was too much trouble. They even gave me a lift into town to an excellent restaurant they recommended so I could try Erzurum's local speciality 'Cag Kebab', which was delicious. The food during the stay was excellent and the rooms clean.
Stayed in March 2023
Reviewed: 4 September 2022
Sharon
United Kingdomnothing. everything was perfect.
very spacious room. very quiet. spotlessly clean. extremely comfortable bed. great shower. excellent wifi. great breakfast. amazing staff (especially the breakfast staff who went over and above with their level of service).
Stayed in September 2022
Reviewed: 16 July 2022
Rosanne
United StatesThe hotel was just outside of town with a gorgeous view of the area. Parking was convenient and the rooms were spacious. The staff was absolutely amazing the entire time. They made sure that my family had everything we needed during our stay. We were worried about traveling with two young girls, but we're able to relax and enjoy our trip because we chose to stay at the Balsoy Mountain Hotel.
Stayed in June 2022
Reviewed: 27 February 2024
Rostislav
Russia- Poor room design: only 3 power sockets in the room (apart from bathroom), of which only one is located next to bed. You need to be really resourceful to charge all your mobile gadgets at night. There is a long extension cord used to power the mini bar and the TV set, which we had to drag around the room to plug in our gadgets. - Even though the family room is large, it does not have sufficient storage for clothes for three people. - We, a family of three, stayed in the family room which has a main room and a nook with a single bed. That nook has no heating and is cold at night. - Sewage smell in the bathroom - Price. I do understand this is a popular place in high season, but normally you do not expect the things mentioned above for ~$300 / day.
- Great location for skiing in Palandoken Mountain Ski Centre, only 200 m from the ski lift, about 25 minutes' drive from the airport and 15 minutes from the city centre. - Palandoken Ski Centre has trails for skiers with any skill level, but is particularly great for beginners. The place gets a bit crowded only at weekends. The weather was also great during our week's stay in February. - Large family room, clean and non-smoking - Nice and helpfull staff. Reception and restaurant staff speak some English and / or Russian. - Excellent buffet dinners at 500 TL per person - Ski eqipment rental at the hotel - Free shuttle to / from Erzurum airport and to / from the ski lift - The city of Erzurum is worth a visit for historical landmarks and good food (Cağ kebap is highly recommended)
Stayed in February 2024
Reviewed: 16 February 2024
Marco
United Arab EmiratesDoors make noise when closing / few people talk English
Position to ski, room
Stayed in February 2024
Reviewed: 15 December 2023
Carwyn
South AfricaThere are no comments available for this review
Stayed in December 2023
Reviewed: 1 September 2023
A
IranThere are no comments available for this review
Stayed in August 2023
Reviewed: 28 April 2023
Alina
IrelandThere are no comments available for this review
Stayed in February 2023
Reviewed: 16 October 2022
Ketinoshka
GeorgiaThere are no comments available for this review
Stayed in October 2022
Reviewed: 15 October 2022
Carlos
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 26 September 2022
Viktor
RussiaThere are no comments available for this review
Stayed in September 2022
Reviewed: 27 August 2022
Nizam
United KingdomThere are no comments available for this review
Stayed in August 2022
Reviewed: 7 September 2023
Mozhgan
United KingdomThere are no comments available for this review
Stayed in September 2023
Showing 1 – 16
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