The beach was absolutely covered in seaweed. The app didn’t work for requests and reservations. Don’t expect some great food at the a la carte restaurants. The service is fine dining level but the food is very normal and basic, not great quality, especially the fish restaurant. It was a bit of disappointment.

The territory of the property is very nice, very well kept, nice cats, lots of chilling areas. Very calm environment, almost no kids. Service is overall very good, nice, attentive, fast stuff. Great location also for a nice walk to Side (which is a very lovely and interesting town!). Drink service at the pool and beach was very smooth. Good choice of food, the main buffet was great every day.

Stayed in April 2024

Clean, luxurious, courteous & friendly staff, got upgraded free of charge from a swim up room to the pent house suite and not only that they gave us more surprises. Courtesy room available to use even after check out. Will definitely come back Thank you

Stayed in April 2024

Everything was perfect!

Fantastic location, facilities, food, entertainment. Everything is done to a high standard.

Stayed in April 2024

Everything perfect !!!

Amazing food !!!

Stayed in February 2024

Reception communication was ok, but not amazing. No one added us on WhatsApp and help. Had issues using app. Family room was small and no view. Both outdoor and indoor Swimming pools are cold.

The chef team and the restaurants staff are the best! Spa was nice and reasonably priced.

Stayed in February 2024

No jacuzzi

Really close to the ocean and beautiful walking venue

Stayed in February 2024

Everything

Stayed in December 2023

nothing here

great location, food selection and quality, people who work there are the best)) I cannot give enough stars to this place)

Stayed in December 2023

I didn't like 3rd floor as a big high for me personally

superb hotel, would definitely return. Food choice fantastic especially a la carte. Hotel spacious without being too big. Inside pool outstanding, lots of outside areas with different ambience. ability to order from sun lounger using app great. The cakes in coffee shop delicious

Stayed in October 2023

The only anoying thing is the lack of policy for sun bed "reservation" (and the reason for not giving a full 10). The hotel should definitely forbid booking sunbeds, and should remove the towels if unatended. I saw guests booking sunbeds at the pool as early as 6:30am (I often went for a run early morning) and leaving them unatended for most of the day. There are times throughout the day that roughly 60-70% of sunbeds are unocupied and "booked". No wonder there are never sunbeds available. Please note that this is mostly true at the pool, I never had issues at the beach where there is staff taking care of allocation. IMO there should be more wine choice included. There is just 1 red and 1 white wine included and this was the only extra we sent during our stay in order to have different wines.

Food is of very good quality both in main buffet and restaurants. Swim up room semi-private pool was really nice and big (50m+) which allowed for early and late night swims. Private Beach area is really good, sunbeds of very good quality with a lot of space between sunbeds. Drink service to the sunbed via QR code is really good. Very nice place to run with a pleasant 5km seaside route to Side and back.

Stayed in September 2023

The beds were very comfortable but the duvet was too small for the bed. King size bed with a standard double duvet (it didn't hang over the edges; v small). We didn't leave the hotel because it's not in a very nice area. You don't know this/see this when you're in the hotel but rooms on the side look over quite ugly buildings/houses. Walking down the boardwalk along the beach isn't nice; ugly buildings around. If you're in the left wing facing the beach there is a VERY loud bar on the beach which we hadn't seen anything about in the reviews. We had to move rooms. The right wing was much better but you can still hear the evening entertainment until 10/10:30.

The food was fantastic and we really enjoyed the variety of restaurants. They all had different feels as well. The pool was the highlight; the toddler pool was 40cm deep and PERFECT for our 2.5 year old. The sunbeds round the toddler pool were in the shade until 12:30pm which was great to keep little ones cool. The hotel is SPOTLESSLY clean; they work very hard. The outdoor seating areas are lovely. The bar-staff round the pool keep coming round to check if you want drinks. Maison Plage (open all day) has a huge menu of choices which changes for dinner. Beautiful views from there. Aircon is great. Ice cream/patisserie is amazing and open all day. Staff were so lovely to us. Beach sunbeds are great with double beds at the back. Food at 'Safran' is incredible. Buffet restaurant is huge and extensive. Bedrooms are lovely; we didn't see any need to upgrade because the standard room is to such a high standard.

Stayed in September 2023

Need to improve the Free Sparkling wine and Whote wine quality.

Extremely good quality food. Very near to Side Historical City, walk 2km east and you will find one of the most amazing ancient city you can ever seen. Everything is perfect.

Stayed in September 2023

There are limited facilities for kids.

Clean, quality food.

Stayed in August 2023

Zero complaints if I am honest. Will be back for sure. Wish elevator had air conditioning.

Food was great. Super hospitable staff. Loved the pool and facility overall was clean and well maintained. The gym was adequate for what it is. Location was great and walking distance to shops etc. For cabs/taxi, dont walk up the hill, just ask front desk to call you one and save yourself the uphill walk. AC was ice cold.

Stayed in July 2023

Liked everything. May be a bit extra attention in the pool are, help to arrange the umbrellas.

Nice atmosphere, good service, amazing food in the main restaurant!! My second time in this hotel!

Stayed in August 2023

I booked swim up room and the size of the room wasn’t as expected. Staff needed some training to be more friendly with guests.

Location Food Cleanness Drinks

Stayed in August 2023

hospitality from the staff at the buffet areas

Cleanness and all the activities offered.

Stayed in August 2023

Noise coming from a bar on the beach front could hear in the room

The location .food was on another level.cant fault this hotel

Stayed in August 2023

I did not like the evening entertainment: it was loud, sometimes until 23h, we really needed time to sleep and I think most people would appreciate sleeping over extremly loud music. Also, it is a 5star resort: check-in & out was not up to standard, just plain hello and goodbye.

Wonderful resort! Just the right size: not huge, not too small. Everything in the resort is within a 5 min. Walk, perfect for relaxing to the fullest! The FOOD! OMG, the food was amazing, you would need at least 3 weeks to try everything. I cannot believe that this is the quality of food and drinks within an all-inclusive resort! THE BEACH: there are many massive resorts on this resorts beach, overcrowded with sunbeds and people. But Acanthus beach has a wonderful and big portion of beach, sunbeds that are dar away enough and the sea is never too crowded. Oh, and the music at the pool is just perfect!

Stayed in July 2023

Nothing

Exceptional service! We had a large group of 35, staff went out of their way accommodating our every need. I have been to many all inclusive resorts, this one is simply exceptional. Thank you. Facility is also very new, super clean, and very comfortable. Food is fantastic. Lots of choices, very nicely prepared, very appetizing.

Stayed in July 2023

Music could be heard every night from somewhere close to the hotel.

Location was great, right in the beach

Stayed in July 2023

I love everything

The alcohol was premium can you say Hennessy

Stayed in June 2023

housekeeping had bad service with delay every day and not cleaning very carefully

very nice room with privacy pool is upgraded by hotel sea view

Stayed in July 2023

Nothing to dislike, everything was fab!

Everything was wonderful, nothing to dislike. Best swimming pool ever! Never experienced a pool which challenged me - more than 3x the length of our local pool which is 25m. The vibe round the pool bar late afternoon with live music some days was really special. Live entertainment every evening. Great gym facilities, if you want them with really helpful staff. We treated ourselves to a side view penthouse, it was gorgeous and we loved it. A pillow menu! Towels changed twice a day. Well stocked mini bar. Really every need we had was catered for. Talking of which, I'm coeliac and on arrival customer services came out to register my food allergy which was noted with every dinner reservation. Tons of choice incl. gorgeous deserts. We loved it so much we can't wait to go back.

Stayed in July 2023