İn the rooms its too hot and it is impossible to make it less. Only by open the window. Breakfast might be better. Especially it would be nice to add some deserts.

The spa workers are amazing. Massage was the best.

Stayed in March 2024

Location is perfect in middle of the main street and its kind of quite too at night also close to the public famous hot spring pool and park

Stayed in December 2023

Not very friendly staff

Very clean They allow late check out at 1:00 pm The rooftop pool The breakfast was good

Stayed in August 2023

Pillows were really uncomfortable, very hard and very high

Clean, spacious, nice staff, nice breakfast

Stayed in July 2023

The food was not bad, but mediocre. The walls in the hotel rooms had no soundproofing. The first day, upon arrival, I had to move because we could hear the baby of guests in the next room next door crying and screaming. The hotel staff moved us with no problem, up one floor, and that night everything was fine. However, the next day, the hotel put another set of guests next to us, with another screaming baby that woke me up at 3am. The hotel wasn't fully booked, so why the staff would do this, after I already moved once, I am not sure. My suggestion to the management, you have 6 or more floors in your hotel, keep one floor for couples only, a quiet floor perhaps, and your problem is solved. This is a nice place for sure, but no way is this a 5 star property.

The town of Termal is wonderful, location of the hotel is right in the middle of the town and very convenient to everything. The spa, indoor pool, outdoor pool and upstairs game area and terrace are fantastic. The hotel is lovely, the art, the chandeliers, the decor is beautiful. Rooms are large and clean. The whole hotel was very clean and comfortable overall.

Stayed in May 2023

the hotel room need some upgrade, the first night the thermal water was not available, the check-in process is lengthy, I wish if they keep the spa up to 10:00 PM

The hotel provide hot water in the room and SPA , the balcony is very nice , the breakfast is good

Stayed in September 2022

Old hotel and beds are uncomfortable, small beds with a very old mattress.

The coziness of the area and hotel, and the staff's kindness. Transportation to downtown is easy through buses and the area is quiet.

Stayed in August 2022

Excellent facilities, breakfast and dinner Old furniture

Stayed in June 2022

the outdoor pool was under construction

Beautiful hotel with very friendly staff

Stayed in April 2022

One needs to ask to clean the room, to change towels, shampoos, toilet paper etc. Most of the personnel do not speak English. Iron cannot be provided, doctor is not available in the hotel as promised on the webpage. Equipment in Gym does not function well and it is extremely limited. Gym was the must for me and after all it was not good enough to be used. Internet in the room was week, one had to go to lobby to use Internet.

Food and service in the restaurant are excellent! We enjoyed a lot termal swiminng pools and sauna. Interiors in the hotel are nice.

Stayed in August 2021

Ok

It’s all in one ... Next to Market .. Spring water in the room bath .. SPA... Next to the big springs water..

Stayed in August 2021

Nothing.

It is amazing place to stay in and enjoy the facilities provided by hotel. The hotel is located in nice area, everything around you.

Stayed in August 2021

The level of cleaning off the floor and the carpet

I think the best location in the village easy to reach anywhere and very good reception with a very good room is view the balcony is very comfortable and the service was very good

Stayed in July 2021

Room carpet is old

V.good breakfast and dinner Staff are excellent Spa and Turkish bath and thermal water pool fantastic.

Stayed in July 2021

Loved the spa, the buffet in the evening and the fact that we could stay at the spa the day of the departure. We really enjoyed our stay, thank you very much !

Stayed in March 2024

Pillows are very hard. If you are staying on the 1st floor, close to the restaurant, music on the weekend is very loud and disturbing.

Perfectly located, all facilities are a few minutes walk away. Families with children are welcome. The hotel and rooms are beautifully decorated. The mattress is comfy, the rooms are big. The food buffet is tasty and variable every day. The roof pool is amazing, bath towels are provided, you can have food and drinks in the cafe. All nice, quiet and relaxing. The Spa area downstairs has a pool, steam sauna, regular sauna and a massage rooms. Massage is really good, professional, I advice to try a kase peeling and a foam massage:) The staff is friendly, helpful and polite. Speak basic English.

Stayed in January 2024

Hidden fees

The spa

Stayed in September 2023

we couldn’t use the roof swimming pool, as they said it’s closed.

Stayed in May 2023

Similarly like neighboring hotel it's pretty old and similarly with almost no noise insulation. And a terrible bath with mold was disappointing.

I compare it with a neighboring hotel, which is twice cheaper but located better, almost in the forest. The spa area looks slightly more luxurious and rooms are bigger and cozier.

Stayed in March 2023

The bed is terrible very hard and you feel the springs , the soundproofing very bad you will hear the dogs and noise in the street all day , and the hallway music stop playing very late so you hear it and can't sleep and they play it from early morning its was very annoying

The location if you want to use the Turkish bath is close to the 3 famous hamam in the area ( Termal ) , but its far from the city 15-20 minutes driving

Stayed in March 2023

everything is beautiful

I liked the location of the hotel, and the sulfur water

Stayed in June 2021

Rooms were dirty, staff does not speak any other language, Food menu, AC not working, pool is extremely small

Turkish bath and the massage

Stayed in July 2021

No Qibla direction and prayer carpet.

Skyspa, Thermal spa, breakfast , dinner , and everything.

Stayed in July 2021

More guidance about using the thermal pool, such as max time, what not do after use, would be useful.

Great place for a relax holiday. Conveniently located in Termal with clean indoor thermal pool and overall facilities. Staff very friendly especially spa lady Khadija who was very helpful and paid attention to the pool users including elderly. Outside pool is fun and has lovely views. Dinner is good and menu is varied and changes each night.

Stayed in July 2023