Reviews of Blue Heaven Apart Hotel
Güller pınarı mah. Kaptaner sk. No:5 07400 Alanya, 07400 Alanya, Turkey
#30 of 296 hotels in Alanya
Guests' ChoiceReview score
Based on 37 hotel reviews
8.8Score breakdown
-
Cleanliness
8.9
-
Comfort
8.6
-
Location
8.9
-
Facilities
8.6
-
Staff
9.3
-
Value for money
9.1
-
Free WiFi
8.3
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
-
Reviewed: 7 January 2023
Sarah
Georgia13 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 14 nights
The front desk staff are very helpful and ready to answer questions about the location. We had a medical issue while staying there and they offered assistance and found a very good physiotherapist for us. Our Turkish is limited and they found one who had good English!
Stayed in November 2022
-
Reviewed: 3 December 2022
Dorothy
United Kingdom4 reviews9.0“Totally enjoyed my stay”- • Leisure trip
- • People with friends
- • Standard One-Bedroom Apartment
- • Stayed 51 nights
- • Submitted via mobile
n/a
it was in an ideal position . staff were always very helpful and friendly . Cleaners came everyday with smiles on their faces . Apartment was a good size with everything needed . Pool and bar area was excellent with a good selection of food and drink .
Stayed in December 2022
-
Reviewed: 14 September 2022
Tommy
Ireland4 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 15 nights
- • Submitted via mobile
No fan for sofa bed users. Lights in room could be stronger.
Everything
Stayed in September 2022
-
Reviewed: 17 July 2022
Dmitry
Estonia4 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 11 nights
- • Submitted via mobile
WiFi and lighting in rooms are very-very poor
Pool, good location
Stayed in July 2022
-
Reviewed: 12 October 2021
Aminsharaf63
Jordan3 reviews2 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Standard One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Every thing was excellent.
Stayed in October 2021
-
Reviewed: 28 September 2021
Arash
United Kingdom4 reviews2 helpful votes10“very nice staffs , very good location , very clean and comfort apartment, beautiful garden,”- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 4 nights
- • Submitted via mobile
anything
everythings was excellent and more than our expectations 👌👌
Stayed in September 2021
-
Reviewed: 5 September 2021
Salar
Iraq19 reviews7 helpful votes8.0“Great Location.”- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 1 night
May be more cleaning? Couldn't find a place to park the car. Wasn't a big problem.
I booked an "apart" here for my family. It is a room with a living room. The living room can be slept in by converting the sofa to a bed. The living room does not contain air-condition. So, bedroom's door should stay opened. The location is in the city center which is great. Price is very good. I recommend it.
Stayed in August 2021
-
Reviewed: 30 August 2021
Smili
Finland1 review10“Wonderful holiday in this location”- • Business trip
- • Solo traveller
- • Standard One-Bedroom Apartment
- • Stayed 13 nights
Nothing
Very friendly staff and the owner Ms Karen was wonderful, as her husband too. They helped always if you needed something. The hotel was near the beach and it was a 10 minute walk there. Rooms are very clean and spacious. The swimming pool is very clean. There are lots of shops and restaurants. Also bus stop few meters away.
Stayed in August 2021
-
Reviewed: 7 August 2021
Ilya
Russia38 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 12 nights
Everything was great!
Stayed in August 2021
-
Reviewed: 31 July 2021
Julia
United Kingdom31 reviews5 helpful votes10“You will feel welcome”- • Leisure trip
- • Group
- • Standard One-Bedroom Apartment
- • Stayed 6 nights
If you need a nice view, this is not your place
Breakfast is not included but you can ask for it.
Stayed in July 2021
-
Reviewed: 18 July 2021
Islam
United States14 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
Very clean, nice staff and the owner is very nice and helpful
Stayed in July 2021
-
Reviewed: 1 February 2023
Tomaž
Slovenia4 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Standard One-Bedroom Apartment
- • Stayed 6 nights
- • Submitted via mobile
Staff stoletju goods from fridge !
Stayed in January 2023
-
Reviewed: 11 September 2022
Igor
Turkey8 reviews1 helpful vote1.0Very poor- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 6 nights
Dim light in all the apartment, only one bulb in the bathroom, bedroom and living room. During the night there was no light in the bathroom at all! Very poor and modest conditions in general. A very small swimming pool, a small territory and an air conditioner for extra Euro 9. The desk attendant was very rude, arrogant and unfriendly, she must be fired after such rude language and behaviour with clients! We decided to escape from that hotel the next day after arrival due to poor conditions and attitude and she insisted on paying for 3 days and a penalty for booking! I don't recommend anybody to stay in that terrible hotel if you don't want to spoil your vacations or stay in Alanya. Keep away from it despite good ratings, it's all false!
Nothing
Stayed in September 2022
-
Reviewed: 22 April 2022
Robert1946
United States53 reviews8 helpful votes7.0“good”- • Leisure trip
- • Couple
- • Standard One-Bedroom Apartment
- • Stayed 7 nights
extra charge for AC or heatnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
well managed
Stayed in April 2022
-
Reviewed: 14 April 2022
Gerli
Sweden4 reviews10 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Standard One-Bedroom Apartment
- • Stayed 11 nights
- • Submitted via mobile
What I didn’t like was that when you use the AC you pay 9 euros per day whether you use it or not and unfortunately in my case nobody told me this from the beginning that the fee for ac would be that high. When I talk to the reception the price list for ac and other things was covered and their excuse was that I could find the prices on the website. I am sorry but at 22 in the evening when I am freezing and calling down to the reception to get the ac on maybe it would be good to mention what the fee is counted on- day, and not by active usage which any other person would think they could do. So by the end of my 10 day stay I get a bill for 90 euros even though I use it only on first days. They did charge me for three days after I argue for the lack of information about the prices and that it is not reasonable to not just say that when checking in like you do with giving out the password for Wi-Fi or letting the customer know the time for breakfast.
You get what you pay for. It was very clean though and the girls clean every day which is good.
Stayed in April 2022
-
Reviewed: 9 September 2021
Nima
Germany9 reviews4 helpful votes5.0Passable- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 14 nights
- • Submitted via mobile
No air conditioning in the living room makes it very difficult in the summer if you are more than 2 people. Bad experience during checkout; they refused to accept my credit card for payment in EUR, and wanted me to convert to TL with the exchange rate of our check-in date! Of course for conversion of bar expenses from TL to EUR they used the rate of the day!
Ok price. Central location
Stayed in September 2021
-
Reviewed: 22 December 2023
Colin
United Kingdom2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 30 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2023
-
Reviewed: 28 October 2023
Sander
Belgium13 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
-
Reviewed: 3 January 2023
Mltsn
Russia37 reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 7 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2022
-
Reviewed: 2 December 2022
Mltsn
Russia37 reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 11 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2022
-
Reviewed: 2 December 2022
Mltsn
Russia37 reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2022
-
Reviewed: 2 December 2022
Mltsn
Russia37 reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2022
-
Reviewed: 2 December 2022
Mltsn
Russia37 reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard One-Bedroom Apartment
- • Stayed 10 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2022
-
Reviewed: 6 October 2022
Steven
United Kingdom1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Standard One-Bedroom Apartment
- • Stayed 4 nights
There are no comments available for this review
Stayed in October 2022
Showing 1 – 25
Guests also reviewed these properties:
-
Hotel Augsburg LangemarckAugsburg, Germany
-
Apartamentos BarcarolaSant Feliu de Guixols, Spain
-
Crossroads by Chef & Brewer CollectionWeedon Bec, UK
-
Hotel Delle VittorieRome, Italy
-
Tides Motel - Hampton BeachHampton, USA
-
Hotel La RivieraMontecatini Terme, Italy
-
Golden HindSt Ives, UK
-
Pension and Marine Service KatsuIshigaki Island, Japan
