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  5. Reviews of Crystal Palace Luxury Resort & Spa - Ultimate All Inclusive

Reviews of Crystal Palace Luxury Resort & Spa - Ultimate All Inclusive 5 stars

Colakli, Antalya, 07330 Side, Turkey

#107 of 202 hotels in Side

Guests' Choice

Review score

Based on 9 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    7.8

  • Value for money

    7.5

  • Free WiFi

    6.7

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Showing 1 – 9

  • Reviewed: 3 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Side Sea View
    • Stayed 9 nights
    • Submitted via mobile

    everything was good

    Stayed in August 2022

  • Reviewed: 13 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    I can't say any critical disadvantages. Just an improvement for the future; * Double bed was separate two beds. It could have been comfortable to sleep in a big double bed, as we booked the room like that way * For some daily TV events, like a football match, there wasn't any special arrangement. However, I can't say it is needed; we watched it in the lobby. Most importantly, having a big-screen TV will be really cool for this kind of event. We had to watch the Netherlands-Turkey match on a small screen. * Only one elevator exists for each building, so you might need to wait for the elevator. However, that waiting never took more than 20 seconds. * Just a preference: I wish to had areas more than 2 meters deep in the swimming pool. However, maybe, it can be because of regulations they can't make deep pools.

    * Beautiful Sea View. * Beachfront has enough space for everyone to stay under the shadow protection. * Nice and kind staff. * Quality vs. Price balance is good. * Most alcoholic drinks are also included in the all-inclusive, which is cool because it is not the case for some hotels. * Local tastes (Turkish coffee), ice-cream are included in the all-inclusive. * Fridge always refreshed with drinks every day (Included in the all-inclusive), no extra payments needed. * Big swimming pool.

    Stayed in September 2021

  • Reviewed: 11 August 2021

    8.0
    Great hotel, nice pool, nice beach, minor shortcomings - worth of visit
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights

    - crew knows Russian and German better then English, and sometimes is really hard to understand or communicate - sweets are really disappointing - looking great but all the same taste - I expected more from Turkey on that field - sweepers around the pool will pick up and throw everything you leave on the table, even if you are still drinking or eating something (you turn around and they already threw it). it is really to much, they will pick up your plate with your last bite still in your mouth... it is an easy fix guys :) - you need to do something with a "reservation" of sunbeds around the pool... in 8 am there is no single free and there is no one around the pool... also people reserve sunbeds on the beach and on the pool so it is a double reservation problem also...

    I often read reviews before I book, so I will try to summarize one week stay at the hotel: - overall look of the hotel is really nice - it is not a European 5 star hotel, but that is expected - lobby is really nice - Insta pics nice :) - it is a full all-inclusive service, really you don't need to pay for anything (note:: cocktails are syrup-based as expected) - food is diverse, there is different "special" offers every day - service is so-so... there are great guys, but overall they look like they don't want to do that job. I understand that there is a lot of people and work, but the guest doesn't like to see or feel unsatisfied employees - you must go to the Turkish bath and spa - that experience is a must! - ask for Ali Baba, he is Pro ;) - hotel is constantly being cleaned - animation crew is fantastic - there are diverse programs for all ages - special kudos to Tuna - night program is really great - pool is really clean and the beach is great, clean, warm sea - 500 meters from hotel is big bazzar - minibar is free of charge and refilled - safe in the room is free - WiFi is free in the whole property

    Stayed in August 2021

  • Reviewed: 10 April 2024

    6.0
    Could be more child friendly food and drink and facilities
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Side Sea View
    • Stayed 6 nights
    • Submitted via mobile

    We booked this hotel due to the kids club facilities. So I think that if the kids club is advertised then if it is NOT going to be running for the majority of the holiday that should be stated before letting people book as otherwise it's a totally different experience for a family staying. Especially with the prices paid. Also there should be ice creams available outside/poolside it was quite a mission to get these and carry through the hotel back outside across the hotel also normal savory snacks that were suitable for my children. Not what you'd expect from an ultra all inclusive

    Some of the staff were really lovely and made our stay better for helping to accommodate my children when the kids club was closed they let them play in the clubhouse and use the arts and crafts. The patisserie was also very good

    Stayed in April 2024

  • Reviewed: 9 October 2021

    5.0
    It was good because I needed the vacation but I will not go to that hotel anymore.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 14 nights

    Food was not always good. You could see often stale foods. Some staffs were awful, rude, not so polite, not clean and too stinky. Of course some were behaving friendly and polite. Only a couple of them could speak English. It was a real challenge to make them understand what you need. You should talk with your fingers for pointing at something or showing the numbers. It was like two deaf persons are talking. A couple of them were fighting and shouting at each other all the time.

    Beach was good. Bars were good. You could find good soft and alcoholic drinks, although the glasses were not always clean. The garden and the pool were beautiful.

    Stayed in October 2021

  • Reviewed: 23 July 2021

    10
    Very comfortable stay and excellent value for money
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    The gym is quite useless.

    Volleyball playgrounds and proximity to the beach. Perfect service and excellent problem solving from guest relations staff.

    Stayed in July 2021

  • Reviewed: 26 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Side Sea View
    • Stayed 9 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 12 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Side Sea View
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2021

Showing 1 – 9

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