I would have liked to be able to get a coffee and light refreshments in the lobby area.

Central location

Stayed in March 2024

No parking

Pleasant, comfortable hotel.

Stayed in October 2023

The lounge bar at the rooftop is amazing

Stayed in September 2023

Went out for breakfast

Stayed in June 2023

Shower water wasn't hot. Spoke to reception and nothing was done about it. First day our rooms weren't made and amenities weren't replaced. Pool is out of order until March next year (not sure why). Middle lift never took me to my floor on multiple occasions. Lighting in the rooms were very bad. Cigarette smell was coming through the air ducts into my room.

Bed was very comfortable. Staff were very friendly and helpful. Place was generally clean. Easy access to the metro bus. Roughly a 2 min walk from the hotel and Izmir Karts are on sale right outside the hotel at one of the shops.

Stayed in November 2022

Second time I’ve stayed here great location,very friendly and helpful staff.plus a little cafe across the road with the friendliest man ever.first time there for my brother he said he could have stayed in the hotel all week with the roof top pool and gym and sauna

Stayed in September 2022

facilities are a bit older

good location

Stayed in October 2022

Staff attitude

Views

Stayed in September 2022

small rooms and poor lighting

good location, good breakfast and excellent staff

Stayed in September 2022

the door locks always had problems and rooms were very small

it was clean

Stayed in August 2022

Got a smoking room while i asked for none-smoking room

Good breakfast

Stayed in August 2022

A bit old and not fully clean

Stayed in August 2022

I was given the room at level 1. there is no view and when I open the window it is the wall. what is this

breakfast was ok. location was good

Stayed in July 2022

small rooms very small, Ac was weak

good staff and neat clean

Stayed in July 2022

The staff were friendly. Rooms were clean.

Stayed in May 2022

Staff not communicating in English and some of then paying no effort to help the gest

Stayed in June 2022

the extra bed was a sofa bed & it broke was not comfy

clean & nice smell

Stayed in May 2022

Rooms were small. The hotel seems to be in an old building. Rooftop bar and jacuzzi were not functioning.

Stayed in September 2021

We checked in at about 19:00 on Sunday, the receptionist gave us a room on the 6th floor no ocean view. Base on the confirmed reservation, it listed ocean view and a price little high than non ocean view; we reserved the ocean view and sent the detailed description of the reserved room with the ocean view to the manager several days before our arrival as he inquired it. So we had to argue with the receptionist, to her we reserved a non ocean view even we showed us the reserved room confirmation with detailed description. It liked a bait and switch I told her. She said that we needed to talk to the manager tomorrow. I asked her if I could talk to the manager on duty; she told me to wait until tomorrow. Then we were so tired and decided to stay on 6th floor temporary. then we requested a linen service twice, nobody came. We should not have to encounter this problem in our first day. Next morning we talked to the manager, he changed us to 10th floor.

The hotel was at walking distance to commercial places and to the ocean front. The ocean view from the windows of the room could be seen after they changed our room from 6th to 10th floor.

Stayed in September 2021

the facilities didn't meet the pictures as shown on google.

breakfast was yum but not a variety of dishes. the location was superb

Stayed in July 2021

Sea is far-far away and the view is not from a quite good angle. No need to select sea-view rooms.

Comfort and the free parking

Stayed in June 2021

Everything was good

The staff is great.

Stayed in May 2024

Excellent food was great

Stayed in March 2024

Ok so better signposting to let people know the pool is closed over winter (it is quite a small rooftop pool). Probably getting the room right would be good too. Clarifying what a 'kitchen' is would be great - we had a 'minibar' which only just kept food cold and a kettle. So floor 2 is a smoking floor and did noticably smell of cigarettes. Our floor (7) was better. And as others have pointed out the AC was ridiculous, the room was stifflingly hot and even though you set the AC to cool it would inevitably switch itself over to hot after a while, usually while you were asleep and didn't notice. (Probably a user error). If there was an 'average' box I'd put breakfast in there, we were really tired and hadn't slept much so probably didn't take it in but I was really looking forward to all the different bits they have, but it was all a bit bland, they do offer to make you an ommlette on the spot, but I didn't really want to talk to anyone so didn't try this. The staff were really helpful and friendly while we ate, asking about our plans helping us with drinks to the table etc. On our last day in Turkey we had an excellent taxi driver who used an app called 'sayhi' to talk to us it was brilliant - I wish the staff had used this because it did often feel like we were talking at cross purposes. Highly recommend the app if you don't speak turkish.

A friend and I went travelling and wanted to use this Hilton as a base for day trips out to Pammukkale etc, so as friends ordered a twin room with a kitchen. The listing said it included a fridge, freezer, microwave etc and we could see pictures so felt fairly confident it would have this, oh and yes separate beds. We arrived pretty late and the staff were friendly and polite (and yes we recieved a warm cookie on arrival) and went up to our room. Firstly it wasn't as expected, they'd given us a normal hotel double and we were too tired to do anything about it but it did really put us out. The 'spa' was quite a small area downstairs and on our second day we recieved a few phone calls to our room asking us if we wanted treatments with a discount... we gave it a go. The 'spa' area is in essence a sauna, steam room and shower. Which is fine. Then there is the turkish hammam which is in all the photos. We had the turkish bath (again friends.....) together and it was excruciatingly embarrassing we were both scrubbed EVERYWHERE! but it was a good experience and not to be missed. They did offer us some quite good discounts for shorter services and the spa treatments were really good. I didn't notice any hairs on the bed or dirt, I thought it was quite a clean space. The wifi was decent for our uses, checking flights watching movies etc. Also the staff were very good at helping us with general tasks, printing boarding passes and even arranging to have my coat dry cleaned as it had gotten soaking wet on a day tour. There are two restaurants, breakfast is served in the lower floor, which is a shame as the rooftop one is beautiful but was completely empty when we went up there one evening. Noise - I know a lot of people talk about noise but I thought it was quieter than expected, i could hear the neighbours, their alarm in the morning but not much else. Traffic noise is fine with windows shut.

Stayed in March 2024