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Reviews of Elegance East Hotel

Barbaros Mah. Ataturk Cad. No: 42/C Muratpasa Kaleici, Kaleici, 07100 Antalya, Turkey

#167 of 367 hotels in Antalya

Guests' Choice

Review score

Based on 261 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.5

  • Facilities

    7.9

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 27 January 2022

    8.0
    Antalya is great place to visit in the winter
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    No kettle in the room

    Great Location, Room was nice, breakfast was good

    Stayed in January 2022

  • Reviewed: 4 December 2021

    8.0
    great stay would come back
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    our bedroom wasnt the bed but it wasnt that bad either

    location was good the person in the night time was a very nice guy

    Stayed in November 2021

  • Reviewed: 9 November 2021

    8.0
    hotel is nice but the internet connection is very bad in the room.
    • Leisure trip
    • Couple
    • Junior Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    the internet connection was really bad in the room.

    The staff were friendly and nice. the hotel is located in the old town directly. everything was reachable by walking. The beautiful beaches were 20 km far away.

    Stayed in November 2021

  • Reviewed: 2 November 2021

    8.0
    Perfect location to explore the best of Antalya!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights

    There isn't a strong WiFi connection in the rooms. If you'd like to connect to the internet, you'll likely have to stay outside your room (there are tables and chairs outside). It could have been my specific room, but watching a Netflix movie in bed is probably not something you'll do at this stay. In short: If you are looking to disconnect and be perfectly located in Antalya, pick this!

    This accommodation is PERFECTLY located. If you are looking for the best location in Antalya, pick this. The beautiful 'old town' surrounds you with plenty of amazing restaurants, shops, art and anything you could wish for. The beach is nearby and the views... WAUW! There is no parking near (within 30 meters) the accommodation, but the staff has a valet service that picks up and drops off your rental car within 10 minutes. This gives you the best of both worlds! Easy access to your vehicle, while being located perfectly. (For those worried about noise from the lively main street in front of the accommodation, my partner and I heard nothing and slept very well throughout our stay.) 1. Breakfast (vegan and gluten free options available) Traveled with gluten free & vegan friends and was amazed by the great flexibility offered by staff. My gluten free friend was provided with gluten free bread (in addition to a substantial vegan breakfast), which made having breakfast all together in the accommodation a lovely experience 2. LGBTQ+ Traveled with 2 LGBTQ couples and received wonderful treatment throughout my stay.

    Stayed in October 2021

  • Reviewed: 7 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The noise coming from outside in the front rooms

    Apart from the noise everything was great

    Stayed in October 2021

  • Reviewed: 26 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    location

    breakfast is delicious and the location is great

    Stayed in September 2021

  • Reviewed: 18 August 2021

    9.0
    Very well0
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    very friendly staff, the location is perfect.

    Stayed in August 2021

  • Reviewed: 12 July 2021

    9.0
    Amazing location, tasty breakfast, and outstanding services
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Internet was so slow, and some hours no internet at all. Hotel management tried to resolve matter, but local phone companies giving appointment later than we check out, so we use our own TR line and data, and spend most of the time in different cafes to have connection. Internet is main issue at most of the hotels in Turkey because of national internet problem. It is better to get line and data same hour it can be activated for your phone instead of expecting this services from hotels it can slow down your work or communication in case if you have some work to do. Noise during the night lasted until 5am, some of the guests having small party next to swimming pool, and their noise coming to the rooms.

    Location is best at the just next to Kaleici Historical region. Best cafes are close by too. Most of the restaurants are very tasty and affordable and close to the premise. So they offer only breakfast is not issue. Breakfast is very rich with selection, due to covid they serve themselves. Staff is very friendly, and helpful. I will come back again, and hoping that they will have constant internet.

    Stayed in June 2021

  • Reviewed: 7 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    I like everything but if you put water cooker in the room it will be perfect

    The staff were wonderful and helpful. The hotel is very clean. The location is perfect and very close to the old town. Everything was good and too many restaurants are close to the hotel. I am surely going to visit this hotel again. In addition to all that so I booked a standard room and the hotel invited me deluxe room. It was fabulous 😀

    Stayed in July 2021

  • Reviewed: 6 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights

    Minaret sounds early in the morning.

    Nice breakfast. Very friendly staff.

    Stayed in June 2021

  • Reviewed: 3 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The bathrooms are a bit outdated and could use a renovation (also: all around glass doors!).

    Nice little hotel located right on Atatürk Cd., in the middle of Kaleiçi's center. Rooms are spacious and clean, the pool is a treat during the hot summer days, breakfast is fresh and abundant and the staff is extremely helpful and friendly. A free valet service is also provided, as no parking in the hotel proximity is available.

    Stayed in June 2021

  • Reviewed: 16 June 2021

    9.0
    Perfect
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Niks

    Seer good

    Stayed in June 2021

  • Reviewed: 10 May 2024

    10
    Highly Recomment. Will be back for sure
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing to not like about the property

    Perfect location, great staff

    Stayed in May 2024

  • Reviewed: 8 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room we had was right at the reception which made it quite noisy when people arrived. The shower head was broken and the shower didn’t get hot. When we made a complaint at the reception it would be fixed in 5 minutes, then it would be fixed 10 minutes, then 30 minutes. It ended up taking a full day. Of course this can happen, but next time please don’t say it’s going to be fixed in a few minutes without it being possible.

    Location is good, but quite noisy. The hotel is nice and clean.

    Stayed in May 2024

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 9 nights
    • Submitted via mobile

    It is not as luxurious as the photos but still everything we wanted and needed

    The room was nice and the staff was great and helpful

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights

    Absolutely fantastic hotel with a stunning interior, situated right in the heart of the charming old town. We highly recommend it, especially since there's a fantastic restaurant (Lemon...) right next door. The staff was incredibly nice and helpful, and the breakfast offered was simply fantastic.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Place is in need of repair and needs to be modernised.3 separate leaks in room when it rained!

    Staff were friendly and very helpful.Special mention to cleaners for the attention to detail in making up the room

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    I’ll be back.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Housekeeping would not clean the room everyday

    The location was excellent. Fantastic staff

    Stayed in November 2023

  • Reviewed: 9 November 2023

    10
    Satsfyied, with exelent Location, easy access to trancportation, and old town. Professionalism of Staff Members, and nea
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    N/a

    Convenience. Previous experience staying there.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Wonderful old hotel felt very welcome - a bit of luxury in the city. Fantastic location, hope to be back soon
    • Leisure trip
    • People with friends
    • Junior Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. Great location, friendly staff and very reasonably priced

    Stayed in October 2023

  • Reviewed: 9 October 2023

    1.0
    Night of hell, biggest rip off and most misleading hotel I have ever stayed at. Avoid!
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    If I could rate this zero I would. - Stained dirty mattress with brown stains - Hairs in the bed - Dirty pillows - Old, pre-used bar of soap left at the sink - Dirty shower facilities - Brown and red stains on towels including replacement towels - On a party street which photos and description of hotel do not recount - noise until 3am - very tacky, trashy area - Dishonest customer service who claimed to 'upgrade us' - untrue... if what we were given was an upgrade, God forbid someone stay in a standard room... we booked and paid for a room on the Booking.com site which looked nice and clean, large and spacious... we arrived and were told we had been upgraded to this room. Lie. It was also a double bed not two twins.... we were friends not a couple. We were shown a small twin room (not what we booked) because we said we needed twin rooms and we were fed a lie about how the small twin room is actually what we paid for but the hotel was doing us a favour by upgrading us to the large room with a double bed. Nope! The photos on booking.com are of the larger room. Although.... photoshop has been used or some tool because the rooms in reality are disgusting and do not match the photos. I have my own photos with evidence of the state of the facilities to prove this. The night was so horrific that we wrapped clothes around the pillows so as not to make contact with the dirty sheets and pillow cases. We left first thing in the morning it was so bad. We were told no refund allowed because it was a non refundable rate ... this was unreasonable in our opinion as the hotel gave us towels we can only assume had faeces stains on them due to the colour. The towels were ripped. The beds were a disgrace. We left the hotel and had to buy a new hotel. We told Booking.com straight away. Never had such bad customer service in my life. Was truly shocked by lack of response and support from Booking.com. In the past they have been helpful but this time, they were a total loss.

    Nothing.

    Stayed in August 2023

  • Reviewed: 20 September 2023

    3.0
    Absolutely disappointed. Did not represent the name of the hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room we were being given should be taken out of service.

    Nothing

    Stayed in September 2023

  • Reviewed: 11 August 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are extremely old, they need a serious revamp! Breakfast options are limited, okay but limited. The pool is very small and quite crowded, not tempting at all.

    Location location location The overall appearance of the hotel is cute from the outside.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Fantastic
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    it is very well located, has all the conditions and is very clean

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The best

    Stayed in July 2023

Showing 76 – 100

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