Göl Mah. Koşuyolu Cad, No:47/1, Sapanca, 54600 Sapanca, Turkey
#5 of 34 hotels in Sapanca
Guests' ChoiceBased on 388 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
9.1
Staff
8.6
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 17 May 2024
Tahani
QatarEverything! The food, the facilities and the superb location. It did exceed my expectations!
Stayed in May 2024
Reviewed: 16 May 2024
محمد
Saudi ArabiaThere is a deposit that has not been returned until now
The place
Stayed in May 2024
Reviewed: 5 May 2024
Ahmed
TurkeyNothing
Staff
Stayed in May 2024
Reviewed: 28 April 2024
Alqahtani
Saudi ArabiaAt check in waited 15 minutes even though there were two staff serving one guest ,they could divide their service to help us finish the check in in a short time but they decided to ignore me and my wife for that long. After that the female staff did the check in for us and then I had some questions about the hotel the male staff told us to step aside to help another guest behind us even though I didn’t take long time,he told me in a rude manner to leave but I have the right to ask about my reservation information. That was first impression on the hotel staff and it was bad impression.
The room the hotel facilities the restaurant.
Stayed in April 2024
Reviewed: 10 April 2024
Kikha
United Arab EmiratesNo comments
Everything
Stayed in April 2024
Reviewed: 4 March 2024
Manal
KuwaitIt needs a maintenance place like that should left without maintenance.
Location staff spa and the food
Stayed in March 2024
Reviewed: 27 February 2024
Ahmed
Saudi ArabiaNothing
The hotel and all facilities were really amazing , the rooms were clean , neat , spacious and the beds were very comfy. The staff were very professional and helpful. I’d like to express my thanks to Yaren and Hasan for their help and getting the rooms connected.
Stayed in February 2024
Reviewed: 25 February 2024
Fahad
Saudi ArabiaAn excellent resort, everything is very beautiful, especially the staff, Ijam, Hassan, and Yaren
Stayed in February 2024
Reviewed: 25 January 2024
Alaa
KuwaitNothing
Location and the half board offer
Stayed in January 2024
Reviewed: 22 January 2024
Ibrahim
United Arab EmiratesBed room not as expected and as seen in photos. Amenities/bedding/towels etc needs upgrading.
The resort offers everything and highly recommended for families. Great view
Stayed in December 2023
Reviewed: 1 January 2024
Saud
Saudi ArabiaNone
This is my second stay in this lovely hotel I would like to express my thanks to Mr Gihan the room service manager and the receptionist Mert for there professional attitude
Stayed in December 2023
Reviewed: 18 December 2023
Meera
United Arab EmiratesNothing
The bathroom
Stayed in December 2023
Reviewed: 19 November 2023
Ahmed
Saudi ArabiaLocation
Stayed in November 2023
Reviewed: 15 November 2023
Sultan
Saudi Arabiatwo things 1st The presence of loud music makes you neither enjoy the beautiful weather nor sleep by closing the window 2nd Setting clocks at reception for the times of a number of international cities except Mecca, the heart of the world!
Stayed in November 2023
Reviewed: 6 November 2023
Samya
Saudi Arabiait was great stay I’m so happy that I chose this hotel for our vacation everything was great and perfect they give us a room with a magical view and some romantic stuff including very tasteful vanilla cake and roses all over the place. the breakfast was varied and delicious the dinner was more varied and representing the Turkish cuisine very well 👌 at our last day we had an accident ( I dropped my phone by mistake in the lake ) and the hotel manager came by himself to assure that I get my phone back so they managed to take it out ( the lifeguard swims into the lake to take my phone back ) that was so great from them and I’m so glad and grateful for them .
Stayed in November 2023
Reviewed: 4 November 2023
Saleh
KuwaitNothing
As usual the location is exceptional, near the forest, and this why I usually select this hotel. Also, the reception WA very warm and staff was very friendly. When they knew that it was my birthday they expressed their wishes and upgraded my room. And I have received a birthday cake The room was very clean and well designed. The buffet has variety of food and delicious. A very friendly staff
Stayed in October 2023
Reviewed: 1 November 2023
Sameh
KuwaitLittle Expensive as Value for money
Nice location, Clean House
Stayed in November 2023
Reviewed: 29 October 2023
Jehad
OmanNothing
Loved Everything about this Hotel, swimming pools are great and the kids enjoyed it, also there is a beautiful play ground for the kids, Rooms are cozy and the view was great
Stayed in August 2023
Reviewed: 26 October 2023
Amal
Saudi ArabiaThe room so bad location and bad air condition
The interterment
Stayed in August 2023
Reviewed: 22 October 2023
Abdulrahim
Saudi ArabiaNothing
Hotel facilities
Stayed in October 2023
Reviewed: 10 October 2023
Namariq
OmanI really enjoyed my stay at the hotel, it’s very quiet and their service is excellent, food is yummy the staff are very helpful and polite specially Yunus and Guven they were very kind
Stayed in October 2023
Reviewed: 5 October 2023
Hatim
Saudi ArabiaNothing
Location
Stayed in October 2023
Reviewed: 1 October 2023
Adil
Saudi ArabiaConcierge service is poor
Enjoyable place
Stayed in September 2023
Reviewed: 14 September 2023
Ibrahim
Saudi ArabiaNothing
Very helpful. Check in was early. Everything is wonderful and beautiful, from breakfast to tea time and dinner. I will return to the hotel again. The staff are all excellent, especially Hassan.
Stayed in September 2023
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