Nobody speaks English, but we used Google translate :)

Beautiful building, wide terrace with amazing view, very good breakfast

Stayed in May 2024

Nothing

Everything

Stayed in April 2024

nothing

very warm and helpful staff, good breakfast.

Stayed in April 2024

Amazing hotel, amazing staff, amazing location. Staff were extremely helpful and welcoming which made our stay even better. The rooms were very cute. everything was perfect!!!

Stayed in December 2023

Traditional style, Nice room

Stayed in October 2023

The walkways can be very creepy and scary late in the night as one is walking in a medieval town ; keep in the right direction .

The staff were very helpful . The hotel was at the eastern edge of the old town , far from the noise and traffic, which is great for me as I love walking .

Stayed in October 2023

When you shower, water splashes everywhere and all bathroom is wet (curtains should be good to install). The view from the room is not exactly as on the photos, a bit different impression, but ok its marketing:) Nevertheless, the view from the terrace is nice. Water earlier in the morning can be a problem (only cold and low pressure), but this is in all old Mardin; later is all good.

The area is nice ,a bit farther from the busy streets, but still very close and perfect for walking. This town is really nice and unique. Breakfast was great! The room and bed were comfy, nice size of the room and nice decorations. Kind staff and nice views from the terrace.

Stayed in September 2023

GPS is not correct. Drive to the end of the main street of the old town. 50 meters on the right there is a parking. At the end of the street there is a sign table of the otel. Go up the stair on the left and then towards the narrow street -50-80 meters, then a small tunnel on the right with a couple of steps and you are there :)

Top location, very good breakfast, authentical otoman atmosphere. Special thanks to the staff - so polite, smiling and helpfull. Wi-fi was slow in the room,but goog on the terrace. Thank you so much for the hospitality.YOU really made our stay great.

Stayed in September 2023

Amazing room and friendly staff

Stayed in September 2023

The accommodation was in a nicely restored historical building, with very nice rooms and a nice terrace. The room was clean and spacious. The staff was very gentle, they helped us with the luggage all the way back to the car (parking is not close as the hotel is in an area which cannot be reached by car). The hotel has a very nice terrace where you can enjoy a view of the landscape, drinking tea or coffee. Definitely nice

Stayed in September 2023

Nothing.

I can't say enough good things about this place and the people who run it. Mardin is a special town and the history and peoples of the region have an unfashionably ancient history. But one thing timeless about the region and it's people, which cannot be better exemplified than truly warm and welcome reception and treatment that I received at the Fairouz Konak Otel (hotel), is the deep and genuine hospitality of the local people. What a place and what a region. There is truly nothing like it anywhere else on earth and this hotel was the perfect place to encamp after long day. To the staff, I am deeply grateful for the opportunity to spend time with you all. Thank you!

Stayed in August 2023

The staff did not speak english

It is a little out of the main street

Stayed in July 2023

My room didn't have a window and because it was right next to the reception area I was woken up every morning very early because of staff working and talking.

Well located hotel, beautiful authentic Mardin building with wonderful views. Very friendly and helpful staff. Elaborate and high quality breakfast. If I ever return to Mardin I will definitely stay here again. Thank you Tarık bey & team!

Stayed in May 2023

Super nice hotel, in the houses of Mardin. The room was clean and the beds comfortable, rich breakfast and a great view from the terrace. Super kind staff and they helped us for trips in the surrounding areas. I highly recommend it! Her șey için çok teșekkür ederiz 🤗

Stayed in April 2023

Nothing

Very beautiful hotel in the center of Mardin. the room was very clean and towels and bed sheets were very clean as well. very nice and friendly staff! Thank you guys!!!

Stayed in April 2023

Wifi was very slow. Not sure if it’s because of the location.

Everything. Honestly, I didn’t expect much when I arrived but I loved it so much so I extended my stay. I arrived late but the manager still answered my call and coordinated with the bus driver to pick me up. I was so happy when I arrived after a long and exhausting trip. Laundry was free. Staff were super helpful. Despite our language barrier, we managed to communicate through google translate and they provided help. Their breakfast was good too.

Stayed in March 2023

Amazing View. Staffs are friendly. They help explain the city and give guides.

Stayed in March 2023

original Mardin house. very comfortable, clean and warm. very kind staff

Stayed in November 2022

the staff were exceptional

Stayed in February 2023

It was a good experience no disappointments, så I can not remember something that I didn't like.

Stayed here for 4 days.Summing up my experience will be: friendly staff, cozy breakfast, excellent view, comfortable bed and room.

Stayed in December 2022

This is the best hotel I could have been when visiting Mardin. Everything was great, starting from the breakfast, the room, and above all, the service. They are great humans that did everything for me so my stay was perfect. They even went further and helped me with details I would have never imagined. I think when the perfect service comes along with an amazing place and nice rooms there's nothing else to say, just go there! Tarek, the owner, is the only one I could speak english with (although with the rest google translate was fine), but they all speak with their hearts. I can't wait to go back! :)

Stayed in December 2022

Old beautiful building with wonderful view and confortables rooms. But the special jewel is the people work there, gentles, helpfully and smiling…good tea and coffee. Breakfast perfect! You cannot desire nothing more.

Stayed in January 2023

We loved everything about Fairouz Konak Otel. It’s perfectly located in Old-Mardin with a stunning view. The staff was also super friendly and helpful.

Stayed in January 2023

Amazing location, outstanding staff, extraordinary place to stay!

Amazing location, outstanding staff, extraordinary place to stay! Highly recommended A+++ 👌 💜👍

Stayed in January 2023