Mimarsinan Mah.Bozantı Cad. No:184 Kayseri/Kocasinan, 38030 Kayseri, Turkey
#17 of 29 hotels in Kayseri
Guests' ChoiceBased on 22 hotel reviews
7.7Cleanliness
8.3
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.3
Value for money
8.2
Free WiFi
9.0
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Showing 1 – 22
Reviewed: 18 November 2022
Omer
Turkeythere was a roof restaurant and there was loud music till 00:30, so it was not comfortable to sleep at that time.
The spa was excellent. The steam room & sauna was very good.
Stayed in November 2022
Reviewed: 9 June 2022
A
RomaniaThe restaurant is a place for smokers and the air conditioning is on the same system, so the installation smells like an ashtray and cannot be used. It has a really bad small in the room if you put it on.
Breakfast is very good and varied. The spa is separated for sexes, and it is great idea. Hammam relaxing, good price for massage. Several people guarding the hotel in front, for security reasons.
Stayed in June 2022
Reviewed: 23 April 2022
Mauricio
Netherlands-
Nice hotel, comfortable bed and spacious rooms.
Stayed in April 2022
Reviewed: 7 September 2021
Duro
SwedenIt was really a nice place. The location was great, 7 mins to the Kayseri airport. They helped me with taxi at midnight and gave us 2 free bottle of water when We were leaving. I’ll definately stay there again
Stayed in September 2021
Reviewed: 7 June 2021
Drebot
UkraineWe are satisfied with our stay at this hotel. Stayed at this hotel for the second time. Room cleanliness and compliance with photos on the Internet at the highest level. The air conditioner in one of our rooms did not work, after several attempts to call the master the problem was not solved. Special thanks to receptionist Hakan.
Stayed in June 2021
Reviewed: 6 January 2023
Maxim
CyprusWe are family of 7: father, mother, daughters of age 20, 18, 5 and two sons 8Y, 9 months. We came at new Year's eave and stayed 5 days, visiting Erciyes mountains. Breakfast is absolutely unacceptable! Very limited varieties of cheese and veggies. Does not matter when you come to the breakfast - all already consumed and not being replenished. Last day- no food for children (chocolate balls), Ok, we brought ours. Asked for milk- "all consumed, sorry", was the reply. Stuff able to communicate only via Google translate, still understanding very poor. Come to know, that can order scrambled eggs or omlete- by experience. This wasn't announced elsewhere. Suggestion to management is to exclude breakfast offer from hotel package, as this is shame to have it like this! SPA facilities are segregated for man and woman. This wasn't announced in advance. Kids allowed to SPA from age 6 only. Sweaming pool temperature is refreshing. Actually good after sauna, but too cool for kids. Shower traps are not maintained: all overflowing and you have to take shower with feets sink in dirty water. We were having douplex room, begging of January, outside temperature at night -7/-10. When turn heating on, second floor of the room- can't breathe already after 10 minutes and needs to switch off, while first floor - is very chill. Having 9 months baby have to wear wool socks. Room shower- same problem: sink traps not maintained, water overflow. Water stream flow in shower very weak. When did booking on BOOKING.COM,- specified that one room require to be with two single beds and extra bed for 8 year son. Another room requested with baby bed. Received confirmation on email that all will be ready for our arrival. Actually,- was not. Nothing at all. Have to go to reception and insist on our requirements. Conclusion: NEVER AGAIN WILL GO THAT PLACE. DOES NOT FORTH MONEY SPEND. CAN ADD LITTLE MORE AND NOT TO HAVE THIS DISAPPOINTMENT.
Location is Ok. City. Parking behind is also Ok.
Stayed in January 2023
Reviewed: 28 June 2022
Pengxiang
NetherlandsThe room is close to the lift and you can hear the bell from lift the whole time
1. Super friendly staff 2. Very good Spa facilities and services 3. Comfortable bedding
Stayed in June 2022
Reviewed: 22 May 2022
Alpha
United KingdomI couldn’t sleep comfortably at night as the air conditioning was not working. I was very disappointed, I had to moved to a different location and they refused to refund me for the 3 remaining nights out of 5 nights. most of the staffs couldn’t speak English
not too far from the airport and staff were friendly
Stayed in May 2022
Reviewed: 21 April 2022
Elsa
Switzerlandeverything very well the staff maybe it was inconvenient that we spoke Spanish but despite that we went very well we attended thanks a great vacation
all the facilities very well even the restaurant with the perfect show everything
Stayed in March 2022
Reviewed: 2 April 2022
Kay
QatarPillows were hard and hurt my neck. Shower got floor soaking wet. Room was SOOO hot I couldn't sleep. Had windows open for a while but traffic noise terrible. Also had cigarette smoke coming in through window. Finally closed the window about 1:00am because too loud to fall asleep, but woke up a short time later full of sweat from heat. AC wouldn't work. Had thermostat on 5C and it put out heat!!! Called reception. She offered the room next door, but it was just as hot! The entire 3rd floor was incredibly hot!
Bed was very comfortable.
Stayed in April 2022
Reviewed: 6 October 2021
Ady
RomaniaThe spa is separated for man and woman.
Very nice room
Stayed in October 2021
Reviewed: 27 September 2021
Anonymous
GermanyStaff don't speak English, the restaurant was smoky
Great value for money, clean and comfortable room, great breakfast
Stayed in September 2021
Reviewed: 6 May 2022
Anonymous
QatarThe facilities were closed for Eid the breakefast was awful its mot opened buffet it was only covered plate no milk for the cornflakes
the place is good
Stayed in May 2022
Reviewed: 17 October 2023
Mohammed
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 11 July 2023
Umit
RomaniaThere are no comments available for this review
Stayed in July 2023
Reviewed: 8 March 2023
Николай
RussiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 August 2022
Bahar
United KingdomThere are no comments available for this review
Stayed in July 2022
Reviewed: 1 May 2022
Esther
TurkeyThere are no comments available for this review
Stayed in April 2022
Reviewed: 14 April 2022
Anders
DenmarkThere are no comments available for this review
Stayed in April 2022
Reviewed: 24 June 2023
Cuma
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 15 January 2023
Roman
RussiaThere are no comments available for this review
Stayed in January 2023
Showing 1 – 22
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