239. Sokak, 47060 Mardin, Turkey
#12 of 32 hotels in Mardin
Guests' ChoiceBased on 21 hotel reviews
8.9Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.3
Staff
9.4
Value for money
9.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 22 April 2024
Ali
AustraliaParking
Ridvan and his family were very gracious and helpful hosts. Their house has the old Mardin charm and is in a decent location close to all the main areas
Stayed in April 2024
Reviewed: 17 April 2024
Əminə
Azerbaijanthe room was as ancient as it looked. It suited the atmosphere of the city. The host was smiling, friendly and attentive. The location was excellent, it is possible to leave the house and walk around the old Mardin. The host made tea and coffee for us several times. Breakfast was prepared in a large portion
Stayed in April 2024
Reviewed: 10 April 2024
Dilara
TurkeyThe location was very convenient, the host was so helpful. We had a great experience!
Stayed in April 2024
Reviewed: 4 March 2024
Alessia
TurkeyVery friendly and helpful stuff and comfortable room. Quite location closeby main street
Stayed in February 2024
Reviewed: 3 March 2024
Derrick
United StatesHost was excellent and very good care of us. He took very good care of us.
Stayed in March 2024
Reviewed: 29 February 2024
Sametyil
BulgariaBathroom and WC open the room directly. Because of old stone house. It is added after.
Owner is so nice man. He gave me nice window room. I dont have any problem.
Stayed in February 2024
Reviewed: 26 December 2023
Jefran
PhilippinesNone.
Location, owner and staff.
Stayed in December 2023
Reviewed: 1 November 2023
Susan
SwitzerlandSuper nice hosts, very clean and nicely decorated rooms, good but quiet location in the old town.
Stayed in October 2023
Reviewed: 26 October 2023
Angela
CanadaI have already informed the hotel owner of the need to clean up wall and floor dust more diligently. Staff smoking sometimes in presence of guests...guests who have already indicated that they can't be near cigarette smoke. Hotel owner has been made aware of this
The staff were very kind and helped us with room needs and day tour. The beds were clean and comfortable. The accommodations were close to shops & restaurants.
Stayed in October 2023
Reviewed: 24 October 2023
Mitasha
IndiaOnly my toilet had low ceiling, for me it was fine but may be a problematic for someone tall. The other rooms did not have any issues though
The location, the old structure of the house, Mr ridwan, the owner was an wonderful person. Layla and marwa , two students working there was amazing. It felt like home. They have a beautiful patio in front of the kitchen, you can just sit there with a tea of coffee, talk to other people , the owner Mr Rizwan love inving people for tea and coffee, that is very comfortable and wonderful.
Stayed in October 2023
Reviewed: 6 October 2023
Enis
TurkeyWe were very pleased with the hotel. The owner of the hotel is a very good person and helped us in everything. You can feel at home there. Don't let the price fool you, it's a very clean and quality place.
Stayed in October 2023
Reviewed: 30 September 2023
Assel
KazakhstanThe hotel is very colorful. Located in old Mardin. The location is very good. The owner of the hotel is a very cool, responsive, multifaceted person. Helps with everything. Speaks many languages very well. Rydvan bey give you special respect.👌👌🙂🙂
Stayed in September 2023
Reviewed: 26 September 2023
Marcela
CroatiaIt was a beautiful place for my short stay. Hosts were very friendly and helpful, and my room was absolutely amazing. Highly recommended for everyone who wants to experience authentic Mardin.
Stayed in September 2023
Reviewed: 6 November 2023
Sophie
AustraliaWorst experience in Turkey. These people are not professionals and this place should not be called a hotel. I was the only customer there and the so called terrace is an open space for the laundry with only one table where the neighbors hang out constantly. There was no quiet space for me to be apart from my room, where I could hear them shout until midnight. I messaged the manager who was absent at night about this issue, he apologized and the family was very cold with me the next day. Their kids are constantly screaming. The second night they made a lot of noise again, shouting and playing music. These people are disrespectful and if I didn’t pay my stay in advance I would have left. The customer service is zero. You don’t get any tea in the morning like in any place in Turkey, no breakfast either. On my last day the manager wasn’t around to help me book a taxi or even say goodbye. The place is a joke. The room was big and beautiful, that’s the only good thing, but the bed was not comfortable, there was a gap in the middle. The bathroom was not clean - they were lots of hair on the floor. For this price it was very disappointing. Do yourself a favor and go to a real hotel, for the same price there’s much better options around and with breakfast included.
Stayed in November 2023
Reviewed: 9 November 2023
Anonymous
Bosnia and Herzegovina5 min walk to the city center, everything is clean accessible, the host is super polite and friendly, warm recommendations
Stayed in October 2023
Reviewed: 15 January 2024
Thosapol
ThailandThere are no comments available for this review
Stayed in December 2023
Reviewed: 3 January 2024
Ahmed
IraqThere are no comments available for this review
Stayed in December 2023
Reviewed: 22 October 2023
Shabana
IndiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 18 August 2023
Huran
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 13 August 2023
Solaříková
Czech RepublicThere are no comments available for this review
Stayed in August 2023
Showing 1 – 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content