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  5. Reviews of Hotel Grand Heykel

Reviews of Hotel Grand Heykel

Orhan Bey Mahallesi Ressam Sefik Bursali Caddesi No 30 Osmangazi , 16010 Bursa, Turkey

#48 of 82 hotels in Bursa

Guests' Choice

Review score

Based on 254 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    So close to all the main attractions and the staff is helpful.highly recommended.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Han hotel review
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Our floor boards were broken in the room, and the AC did not work. But the hotel is the best value for the money.

    Staff is very friendly and accommodating according to need. Reception staff parked my car and moved it around. Cleaning ladies are very nice, and the staff in the kitchen were helpful. Cleaning was done every day.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Great location and outstanding value for the price.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The location is lovely, although it involves a bit of walking down/uphill, which I personally don't consider inconvenient at all.

    The hotel's location was exceptional, situated conveniently close to a plethora of attractions and restaurants. The front desk staff were exceptionally friendly and accommodating, even offering to upgrade the room to a suite at a fair price which we accepted. Despite a miscommunication on our part regarding breakfast inclusion, they graciously added it to our stay at no extra charge, which was greatly appreciated.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to all spot, paid parking outside also available

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They are making a renovation and then the hotel will be perfect

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Great stay but if i were to stay here the next time, I would bring a smaller bag as the stairs/elevator area were qu
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Only 1 elevator available so it is difficult to get one during peak time (breakfast and checkout)

    Easy check in, good breakfast, near tourist attraction, friendly staff

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cramped pathways and lack of english knowledge even by the receptionists.

    Good location and breakfast. Suitable for budgeted travellers.

    Stayed in December 2023

  • Reviewed: 22 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good location, just walk to many famous place

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    it was a good stay but it would have been better if the room has a view
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The room has no view and it’s only window is looking at the fire escape & emergency ladders

    It was close to Ulucami and grandpazar also the tram station is only 2 minutes walk away

    Stayed in January 2024

  • Reviewed: 25 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights

    only negative thing was the breakfast was nothing comparing the hotel, and the staff didn't bother to serve the guest and their request for food.

    breakfast Zero . location was very nice and comfortable as lot of shopping around.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Good staff, good location, free parking and excellent breakfast
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night

    good location, excellent breakfast on top of the hotel with outstanding view of the city.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Good location and good price which included breakfast.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Location was very good and breakfast was also good and the restaurant had an excellent panoramic view from all around on the top floor.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Very good location. free parking. kind reception, clean room good breakfast for a very good price!

    Stayed in October 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location for walking to historic area. It’s almost impossible to park on the street in front of the hotel. But there’s kapalı otopark very closed to the hotel, I think it’s very good option.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Good stay if you want at good location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift, sharing lift and crowded when time for breakfast at rooftop

    Very good location and restaurant nearby. The only 1 lift sharing going up and down. Fair breakfast at Rooftop restaurant with nice view.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, friendly staff and good and safe parking

    Stayed in July 2023

  • Reviewed: 20 August 2023

    8.0
    Super stay, good value and would recommend it .
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The very small and impractical bathroom in room 304. Difficult to shower without getting the whole bathroom wet and very small sink which was not practical to use without hitting your head on the overhead mirror and shelf.

    Very helpful staff. Very nice breakfast with good selection and wonderful views. Great location .

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I did not like was the demand to pay on our arrival and insistence in paying cash.

    Breakfast was super amazing. That is top top for me. So much variety.

    Stayed in July 2023

  • Reviewed: 13 August 2023

    8.0
    A well-located choice
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    On the downside, the three-bed room was small, and the breakfast didn't live up to expectations. Additionally, the elevator was inconvenient.

    The hotel's location couldn't have been more convenient. Situated in the heart of Bursa, it offered easy access to numerous attractions, restaurants, and shopping areas. One of the standout features was the availability of free parking, which was greatly appreciated as a traveler who arrived by car. The hotel staff was exceptional; they had a good command of English, and their willingness to store our luggage after check-out allowed us to explore the city without any hindrance. Lastly, the lobby's comfort and the 24-hour reception desk's availability were additional perks that contributed to a pleasant stay.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    朝ごはんが最高
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was supposed to be non-smoking, but it smelled like cigarettes. The corridor is dark, so it's better to keep the lights on all the time.

    It was very convenient and close to tourist attractions. The breakfast was delicious and the place to eat had a great view.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing significant.

    Good for value.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Clean rooms, very central location, and friendly staff. It is in the middle of the old city center. Everything is easily accessible. Very nice terrace on top for breakfast with a view of the entire city.

    Stayed in July 2023

  • Reviewed: 12 June 2023

    8.0
    Good 👍
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small sink, leaky toilet. breakfast was poor less quantity and not restocked, unhygienic. one charging socket, low lighting in the room and dark passage way from the elevator to the room

    Room windows, location, staff, elevator, cleaning, generous supply of water bottles and coffee, free parking

    Stayed in June 2023

  • Reviewed: 7 June 2023

    8.0
    I recommend it to others.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights

    Last morning kitty poop by our door (it seems that the beautiful cat patrolling in front of the hotel is not doing well...)

    Location in the city is perfect, breakfast is delicious and plentiful, view from the panoramic terrace is wonderful.

    Stayed in May 2023

Showing 1 – 25

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