The room was smaller than what I assumed. If I knew the room was that small, I would make a request before arriving to get a bigger one. Sheets were clean but very old, and there were some holes in them that came from the age of the fabric and constant washing. The ari conditioning wasn't working well, the 1st night it was so hot that I had to leave the door open and second day that the staff helped me to turn it off every morning the cooking smell from the kitchen was in our room in 3rd floor. The menue of the restaurant was limited and kinda pricey, and the price of "plate for 2" was more than double price of same plate for one which logically should be less to encourage guests to choose it.

It was clean, and the staff were amazingly nice and helpful. Even at the night of arrival, when I left my phone in the taxi, they went out of their way to help me to find the phone and get it back to me. They helped my dad with his disability for his comfort every time, which was very nice of them. The room was clean and tidy Food for breakfast had several options, and you would be able to find something you would like. Also, the breakfast staff were fast in cleaning tables and refilling the buffet. The rooftop restaurant was beautiful and had the best staff they could get. Nice always smiling, and doing his best give make you comfortable Also the receptionist was very helpful when I informed them that my parents would arrive before me, he promised to accommodate them which happened as his promised.

Stayed in March 2024

They didnt let us have more than one card for the room although we were more than one. Made it difficult for is to move freely in and out

Clean, very safe and good location, friendly and helpful staff

Stayed in May 2024

Hard pillows. Breakfast was just ok.

Friendly, helpful staff. Large rooms well appointed.

Stayed in May 2024

Poor WiFi signal. Some of the staff had bad attitude.

Location is great. Easy walk to attractions. Room was beautiful.

Stayed in April 2024

Maybe the breakfast can improve

Great location and staff very friendly . Especially reception staff

Stayed in March 2024

Hello guy, we're absolutely recommend this place as for your stay in Istanbul. The place located in likely private street and nice window view of the city, and also close by Historical areas and the Blue & Aya Sofia Masjid, and it super easy to get to the restaurant and (civiner) shop. We choose to stay at the "apartment" that have a big room providing a necessary stuff, super convenient, make your holiday feel like home. Morning breakfast is well provide. Staff are super nice, and super helpful. If you need anything, anything at all, just ask them. Can't wait for the next trip.

Stayed in February 2024

It felt like they were doing just enough as required by 4 star hotel. Not trying to go out of the way to make customers feel comfortable.

Good location. Nice breakfast. Staff was helpful

Stayed in March 2024

Very cooled room even when we turned the heater ac, construnction noise near the room

Clean, value for money, location

Stayed in March 2024

Management

Clean

Stayed in March 2024

Breakfast is not really international, kinda of poor for our taste, rooms are not soundproofts , WE Can heard everything from next door, tv miss a lot of international movie Channel

The location is really great , the room was good, staff is helpfull ,hot water in the bathroom

Stayed in March 2024

I think the breakfast options could be better.

The location of the hotel was very ideal and within walking distance to the main facilities. There were shops and restuarants nearby and considering that we got to the hotel at 1am we were able to go and get some food.

Stayed in February 2024

They didn’t give us the room which we booked due to electrical problem. But next day they move us to our room. Thank God

Near to the tram station, walking distance to Mosques and bazaars. Spa, massage facilities available at hotel as well.

Stayed in February 2024

construction opposite the hotel which was noisy from time to time

nice location, tram/train/ferry nearby, many sights also in walking distance, big breakfast selection

Stayed in February 2024

The menu in the restaurant very expensive It must be cheaper to be able to visited more than one time during the staying in the hotel

Stayed in February 2024

i couldn't get a private hamam session with my wife, but no problem i'd still give a 9 to the hotel

Great stay, everything was good, the breakfast is a 10 for me, the neighbourhood was quiet and i had an awesome veiw on the Gulhane park, also close to everything.

Stayed in January 2024

The breakfast was great.

Stayed in January 2024

Breakfast could have more options. It was good, but it can get better for sure.

The reception guys were so helpful and reluctant to give us all the info we needed about the city. Room spacious, clean and quiet.

Stayed in January 2024

Room and bathroom are a little tight.

Location is great if you want to experience the old town. Breakfast was very good. Staff were friendly.

Stayed in December 2023

Smell from the toilet, seems no ventilation.

Friendly staff, good breakfast buffet and cleanliness

Stayed in January 2024

Small room

Very good location

Stayed in January 2024

In the room for 2 people there was only 1 small piece of soap, and the day before our check out the remains of the used bar of soap were taken/thrown away, and new soap was not put in. I would prefer to have two soaps. In some of the photos, there were robes on the beds in the rooms, so we expected that we would have them too, but there were none in the room.

Great location, beautiful park, and main attractions were very close, as well as restaurants and public transport. Every member of the staff was very friendly and helpful including the lady from the SPA, receptionists, and the staff who helped during the breakfast and with cleaning rooms.

Stayed in December 2023

Very good location. The hotel is clean and the staffs are very helpful and welcoming. Special thanks to Gokhan. Highly recommend.

Stayed in December 2023

Their was construction going on in neighbourhood which was bit annoying at times. But the hotel itself lies in inner street with low chance of traffic especially at night.

Staff was extremely friendly and helpful. They have very good breakfast. The cleaning was up to the mark everyday.

Stayed in December 2023

the food could be better

The staff and position of the Hotel are very good

Stayed in November 2023