Rooms smell of smoke but I expected this so I wasn't too bothered. Bed wasn't the best but again, you get what you are paying for, so I was expecting it. Good value for the price, I have no complaints.

Walking distance from Kars Castle and from Ani bus pick up spot. Staff were very friendly and helpful. Breakfast was great, buffet style with various cheeses, olives, veggies, breads, eggs, jams, etc. Coffee and Tea always available. Good place, thank you!

Stayed in April 2024

The rooms are a little 'rough around the edges'. But only to be expected at this price point.

Really good value for money. Warm welcome. Cosy, comfortable room and bed. Quiet outside so a good night's sleep. Excellent shower. Excellent WiFi. Good buffet breakfast.

Stayed in February 2024

Nothing; it was great!

Great location, close to the castle area and to shops. Walking distance from train station. Beautiful room, hot water in shower, kettle in room. Staff extremely helpful. Plentiful breakfast. Thoroughly recommended.

Stayed in January 2024

The room was quite dirty and there were strange smells that we couldn't get rid off even after opening all the windows etc. Some bathroom facilities were broken. I don't really understand why they didn't give us a room with working facilities since the hotel didn't look fully-booked to me. The breakfast was ok but not exceptionally good. Other reviews are right that there's liquid on the floor and the bread is not fresh.

Good location and quite friendly staff They stored our luggage since we left Kars at night by train.

Stayed in December 2023

the bathroom was not clean at all.

very nice rooms, good breakfast, friendly staff.

Stayed in December 2023

Internet was weak and inconsistent many times. I had to use my data for working. It seems this is an issue of many good hotels in Turkey...

Excellent hotel very well located in the city. Close to the castle and the main streets. The room was great, big and comfortable. Very good beds and nice bathroom. The staff was very nice and cordial. The breakfast was good, I just missed some kind of juice for those who are not drinking too much tea but I know that is weird in Turkey. When I go back to Kars I will definitely stay in this hotel. The best option!

Stayed in November 2023

- The furniture was old, I couldn't close the door to the bathroom. - The shower was installed into to wall.

- Welcoming staff who spoke English - Spacious room with clean bed sheet.

Stayed in November 2023

Good hotel with a good location. Everything you need is conveniently close by, and the staff is incredibly friendly and helpful.

Stayed in November 2023

Staff were friendly and helpful Breakfast was pretty good Room and common areas are clean and comfortable Bed is comfortable Well located near the castle precinct Quiet location but close to all amenities On site hotel hamam is the best I've visited in Turkiye Great value hotel in a country that often has overpriced and underwhelming accommodation. I originally booked for 1 night, but stayed for 3, mainly because of this hotel

Stayed in October 2023

Kars has a lovely historic center and the hotel is very centrally located. This must have been a wonderful hotel… once. Nowadays it has lost much of its charme. The rooms are very run down and especially the bathroom with its mouldy shower is unacceptable. The delicious breakfast and friendly staff, however, cannot make up for the desolate state of the hotel.

Stayed in October 2023

Super welcoming and friendly staff and service

Stayed in October 2023

The bathroom smelt very sulphorous from time to time, and the elevator broke down half way into my visit there, but other than that it was a great experience.

I loved the charm of the hotel. It wasn't overly fancy, but was clean, organised, and had friendly and helpful staff. The morning breakfast was punctual, tasty, and relatively diverse.

Stayed in September 2023

Spacious tidy room, comfortable bed and nice sheets, a big bathroom and excellent service. Plus, a great location. They also gave me a safe and secure place to store my bike. Overall, a lovely stay!

Stayed in September 2023

No fan or air-conditioning. Daytime in summer can be hot.

Attentive owner. Reasonable breakfast. Walking distance from bus station. Close to the Kars Castle and cafe/restaurants. There is a Hamam, sauna, and massage available by appointment.

Stayed in August 2023

Poor breakfast, couldn't connect to wi-fi

Friendly and respectful staff, good location, near the Kars Castle.

Stayed in July 2023

Smoking presumably allowed in room as ash tray provided so smelt heavily of cigarette smoke and so left windows open during stay. Note that this establishment does not accept card - cash only.

It is important to acknowledge that this hotel is in a less developed region of remote Türkiye which is largely unknown to foreigners and so have reviewed on this basis - expectations would be higher if in more popular destination. Hotel was dated and a bit gloomy but it was in keeping with the city in a way. Hotel very clean and room was spacious and had all the required amenities for a comfortable stay. It was also very cheap - I paid the same price for a private room that I would otherwise pay for a dorm in other parts of Türkiye. Staff spoke little English but were helpful and friendly. Kars castle only a short walk away. Within minutes of mentioning i needed to go to the airport, a taxi was waiting for me! Wide spread of foods for breakfast., which was included in price. Good option for budget traveller.

Stayed in June 2023

the bathroom was poorly designed with the washbasin taking up a lot of the small space. Besides this the room and facilities are fine.

great location and the breakfast was delicious with a lot of variety

Stayed in May 2023

No complaints. Everything was excellent.Gungoren is lovely small friendly hotel that I cannot rate too highly. Easily the best hotel I have ever stayed at. Staff are helpful, friendly ,& unpretentious. No complaints whatsoever.

Excellent buffet breakfast with wide choice of dishes. Easily the best hotel I have ever stayed at. No complaints whatsoever.

Stayed in April 2024

Nothing good value hotel in good location

Would have scored highly even without upgrade to suite. Clean and well maintained. Good breakfast that was regularly restocked.Kettle in room which is always welcome and room refreshed.Staff really helpful.

Stayed in April 2024

Top location, very close to shops, restaurants and sights. Very friendly personnel

Stayed in April 2024

Heating in the rooms (we visited in winter) could improve. Maintenence details, especially in our bathroom. The toilet seat and shower door were literally falling off. Our room wasn't cleaned once during out stay but I think this might be our fault, as we didn't request it at reception. Maybe they don't do so automatically. Cultural differences perhaps?

Staff was very friendly, welcoming and helpful. Location is excellent, a short walk to the castle. Wifi and hot water worked well. I get the feeling this hotel doesn't cater to foreign tourists but more to local working men who are passing through the area. So, it's important to have your expectations in check when visiting. The standard is different. For us, it's fine. This is why we travel. To experience another way of life. But for others I know it might be a bit more sensitive. Either way, for the low price it's OK and we were comfortable for our 3-night stay.

Stayed in January 2024

Excellent manager that made sure to take care of us, even when hotel was fully booked. Even offered to arrange a cab and let me take out cash at the reception

Stayed in January 2024

The location of the Hotel was so easy to find, extremely close to the main points of the city. The rooms were large and the heating system of the room was excellent. Everyday our rooms were cleaned and they replaced new slippers, towels and water bottles. From the reception to management, even the breakfast, everybody was always helpful and smiling. We were even late for breakfast one day but they still opened service to us, which they did not have to. To sum up, We are highly satisfied of the accommodation and planning to stay again in our next trips.

Stayed in January 2024

smell of smoke everywhere.

Stayed in December 2023