Yeşilce Mahallesi Devlet Karayolu Cad. No : 258 Arsin/Trabzon, Turkey, 61900 Trabzon, Turkey
#13 of 120 hotels in Trabzon
Guests' ChoiceBased on 34 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
8.8
Facilities
9.0
Staff
9.8
Value for money
9.0
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 September 2023
Ahmed
OmanIt was very clean, tidy and nice. Lama the reception women was very very supportive.
Stayed in September 2023
Reviewed: 9 July 2023
Rimah
United Arab EmiratesThey didn't accept to check out late
Everything was good
Stayed in July 2023
Reviewed: 9 July 2023
Akulaib
United Arab EmiratesThe breakfast is limited
The see view and the walking area in front of the hotel. The room size is ok. The reception staff are so helpful
Stayed in July 2023
Reviewed: 25 June 2023
Mahmoud
Saudi ArabiaLocation
Everything
Stayed in June 2023
Reviewed: 14 May 2023
Raph
CanadaNothing
Great and big rooms. Very clean. Staff are amazing. Location is great, rooms/ windows are very well isolated although it is on the main road of the city. Have a lot of small markets and service beside
Stayed in May 2023
Reviewed: 8 May 2023
Evgeniya
Georgiavery clean, cozy and comfortable.
Stayed in May 2023
Reviewed: 8 December 2022
Ruaa
Omannothing
everything
Stayed in December 2022
Reviewed: 1 December 2022
Khaled
EgyptLaundry was too expensive.
Every thing is great. Good choice for staying at Trabzon.
Stayed in November 2022
Reviewed: 28 November 2022
Hana
United StatesNothing, this place was awesome and I intend on coming back.
Furkan was simply exceptional. He helped me book all my tours and I booked three different ones for each day that I was staying in Trabzon. He picked an excellent company for me and more than that, he dropped me off and picked me up from the location where the tour van was going to swing by. I would ask him for recommendations or help with seeing things, he went above and beyond in making my stay comfortable. Oh the place where he ordered the baklava, omgoodnesssss, it was soooooooo good. I am missing that baklava now that I'm back home in Kentucky, U.S.. This is definitely a newer property and the features in the room are top notch. It's about 15-20 minutes away from the city center which was an affordable cab ride. The atm machine was a two minute walk from the hotel which is super convenient. I ABSOLUTELY loved my stay and the views are quite serene. I wanted a peaceful and calm area to stay in and the ability to walk near the Black Sea. This was perfect for me because I could easily walk along the sea in the morning and there are a couple restaurant options near by. You do have to plan your dinner meal a little ahead of time if you plan to be on an all day tour because near the hotel, the places close relatively earlier than being in the city center. If you ask the staff to make sure you're able to get dinner ahead of time, they'd be more than happy to help you. Otherwise, going to the city center is always an option.
Stayed in November 2022
Reviewed: 3 November 2022
Fahad
Saudi ArabiaGreat place. I would like to highlight the service from a girl in the reception, i couldnt take her name but she was very helpfull and supportive employee, i would like to thank her for her excellent efforts she deserve 5 stars employee.
Stayed in October 2022
Reviewed: 7 October 2022
Nahid
Abkhazia, GeorgiaShould ask for housekeeping otherwise not done. So much noise and you should close the window otherwise highway crowds will disturb you.
Staff was so welcoming. Room had 2 sperate place and enough big. Room was clean and excellent sea view.
Stayed in September 2022
Reviewed: 7 October 2022
Abdulrahman
Saudi Arabiathere was an uncomfortable smell in bathroom
location and staff
Stayed in October 2022
Reviewed: 29 September 2022
Maram
Saudi ArabiaNothing.
I Would like to dilever special thanks to the recipients Helal she was very nice and helpful. I will be book this hotel again for sure.
Stayed in September 2022
Reviewed: 21 September 2022
Mohammed
Saudi ArabiaNothing
Everything
Stayed in September 2022
Reviewed: 19 September 2022
Mohammad
United Arab EmiratesThis may be personal ; the Pillow was very high for sleeping
Spacious rooms
Stayed in September 2022
Reviewed: 16 September 2022
Farzanah
South AfricaCleaning was good but can be improved on the shower door
The hotel is modern with spacious rooms. We stayed in suiteroom 404 which was one of the larger rooms with a lounge area and sea view. It was exceptionally comfortable.
Stayed in September 2022
Reviewed: 13 September 2022
Bader
KuwaitOnly one elevator ,,,in the breakfast there is no juice and no fruits ,, no cold water ,, no coffee ..when we want the iron they said use it out side your room and every time we need it they say that and we say ok we will use it inside our room then we will return it
The room size the bad ,, clean ,, the view ,, the staff friendly ,, the bathroom ,, the view of the resturent.. Its 15 mints to the airport and 20 mints to medan trabzon
Stayed in September 2022
Reviewed: 13 September 2022
Fawwaz
United Arab EmiratesBreakfast was the best on top with beautiful view of black sea, parking just front of the hotel gate. Good for people who just want to stay for a night in trabzon before they leave to Rize region next morning. Specially with tired kids from a long flight as its not very far from trabzon airport(18 mins approximate) and on your way to rize region
Stayed in September 2022
Reviewed: 11 August 2023
Ahmad
United Arab EmiratesSome sewage smell in the rooms (we had room 402 and 405)… however the hotel took it seriously and sent someone to fix it upon calling. Breakfast has limited choices. We ate there only once. You need about 20 minutes in minimum to get to Trabzon area and the attractions in Trabzon Meydan area
Lama at the frontdesk is outstanding. She was very helpful all through our trip. She guided us re where to go and helped us in arranging transportation. There is multiple nearby stores including a grocery store next to the hotel, Turkcel store, electronics store, and many others. This was helpful especially upon arrival and needing a few items through our trip. Sea view is nice. Rooms are spacious. Overall I think the hotel’s best asset is his frontdesk staff Lama who speaks English, Arabic and Turkish and very humble and helpful
Stayed in August 2023
Reviewed: 23 October 2023
Mirzalieva
GeorgiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 13 October 2023
Iakovleva
GeorgiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 26 September 2023
Adi
Saudi ArabiaThere are no comments available for this review
Stayed in August 2023
Reviewed: 23 August 2023
Adel
Saudi ArabiaThere are no comments available for this review
Stayed in August 2023
Reviewed: 1 August 2023
Mohammad
United Arab EmiratesThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content