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Reviews of GÜRSOY EXCLUSIVE HOTEL 3 stars

Yeşilce Mahallesi Devlet Karayolu Cad. No : 258 Arsin/Trabzon, Turkey, 61900 Trabzon, Turkey

#13 of 120 hotels in Trabzon

Guests' Choice

Review score

Based on 34 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.8

  • Value for money

    9.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 19 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    It was very clean, tidy and nice. Lama the reception women was very very supportive.

    Stayed in September 2023

  • Reviewed: 9 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    They didn't accept to check out late

    Everything was good

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is limited

    The see view and the walking area in front of the hotel. The room size is ok. The reception staff are so helpful

    Stayed in July 2023

  • Reviewed: 25 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Everything

    Stayed in June 2023

  • Reviewed: 14 May 2023

    8.0
    Highly recommend it
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great and big rooms. Very clean. Staff are amazing. Location is great, rooms/ windows are very well isolated although it is on the main road of the city. Have a lot of small markets and service beside

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    very clean, cozy and comfortable.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    very clean, cozy and comfortable.

    Stayed in May 2023

  • Reviewed: 8 December 2022

    10
    amazing, clean, quite
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in December 2022

  • Reviewed: 1 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Laundry was too expensive.

    Every thing is great. Good choice for staying at Trabzon.

    Stayed in November 2022

  • Reviewed: 28 November 2022

    10
    Peaceful, calm, relaxing, lovely and helpful!
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights

    Nothing, this place was awesome and I intend on coming back.

    Furkan was simply exceptional. He helped me book all my tours and I booked three different ones for each day that I was staying in Trabzon. He picked an excellent company for me and more than that, he dropped me off and picked me up from the location where the tour van was going to swing by. I would ask him for recommendations or help with seeing things, he went above and beyond in making my stay comfortable. Oh the place where he ordered the baklava, omgoodnesssss, it was soooooooo good. I am missing that baklava now that I'm back home in Kentucky, U.S.. This is definitely a newer property and the features in the room are top notch. It's about 15-20 minutes away from the city center which was an affordable cab ride. The atm machine was a two minute walk from the hotel which is super convenient. I ABSOLUTELY loved my stay and the views are quite serene. I wanted a peaceful and calm area to stay in and the ability to walk near the Black Sea. This was perfect for me because I could easily walk along the sea in the morning and there are a couple restaurant options near by. You do have to plan your dinner meal a little ahead of time if you plan to be on an all day tour because near the hotel, the places close relatively earlier than being in the city center. If you ask the staff to make sure you're able to get dinner ahead of time, they'd be more than happy to help you. Otherwise, going to the city center is always an option.

    Stayed in November 2022

  • Reviewed: 3 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Great place. I would like to highlight the service from a girl in the reception, i couldnt take her name but she was very helpfull and supportive employee, i would like to thank her for her excellent efforts she deserve 5 stars employee.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    8.0
    Recommend this hotel
    • Leisure trip
    • People with friends
    • Deluxe Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Should ask for housekeeping otherwise not done. So much noise and you should close the window otherwise highway crowds will disturb you.

    Staff was so welcoming. Room had 2 sperate place and enough big. Room was clean and excellent sea view.

    Stayed in September 2022

  • Reviewed: 7 October 2022

    10
    Nice and good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    there was an uncomfortable smell in bathroom

    location and staff

    Stayed in October 2022

  • Reviewed: 29 September 2022

    10
    Perfect 👌
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    I Would like to dilever special thanks to the recipients Helal she was very nice and helpful. I will be book this hotel again for sure.

    Stayed in September 2022

  • Reviewed: 21 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2022

  • Reviewed: 19 September 2022

    8.0
    Great Place to stay in for the whole trabzon trip if you have a car
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    This may be personal ; the Pillow was very high for sleeping

    Spacious rooms

    Stayed in September 2022

  • Reviewed: 16 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning was good but can be improved on the shower door

    The hotel is modern with spacious rooms. We stayed in suiteroom 404 which was one of the larger rooms with a lounge area and sea view. It was exceptionally comfortable.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Only one elevator ,,,in the breakfast there is no juice and no fruits ,, no cold water ,, no coffee ..when we want the iron they said use it out side your room and every time we need it they say that and we say ok we will use it inside our room then we will return it

    The room size the bad ,, clean ,, the view ,, the staff friendly ,, the bathroom ,, the view of the resturent.. Its 15 mints to the airport and 20 mints to medan trabzon

    Stayed in September 2022

  • Reviewed: 13 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was the best on top with beautiful view of black sea, parking just front of the hotel gate. Good for people who just want to stay for a night in trabzon before they leave to Rize region next morning. Specially with tired kids from a long flight as its not very far from trabzon airport(18 mins approximate) and on your way to rize region

    Stayed in September 2022

  • Reviewed: 11 August 2023

    7.0
    Overall satisfied but would have preferred a hotel with sea view closer to the airport. Might consider coming back becau
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Some sewage smell in the rooms (we had room 402 and 405)… however the hotel took it seriously and sent someone to fix it upon calling. Breakfast has limited choices. We ate there only once. You need about 20 minutes in minimum to get to Trabzon area and the attractions in Trabzon Meydan area

    Lama at the frontdesk is outstanding. She was very helpful all through our trip. She guided us re where to go and helped us in arranging transportation. There is multiple nearby stores including a grocery store next to the hotel, Turkcel store, electronics store, and many others. This was helpful especially upon arrival and needing a few items through our trip. Sea view is nice. Rooms are spacious. Overall I think the hotel’s best asset is his frontdesk staff Lama who speaks English, Arabic and Turkish and very humble and helpful

    Stayed in August 2023

  • Reviewed: 23 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 13 October 2023

    10
    Exceptional
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 26 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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