1476/1 sokak no 5 Alsancak, Konak, 35220 Izmir, Turkey
#18 of 144 hotels in Izmir
Guests' ChoiceBased on 285 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Samra
LuxembourgNoise at night
We've been to this hotel twice and actually like everything. It's really almost perfect, in terms of staff, location and cleanliness. Only the noise that can be heard from outside at night is a bit disturbing and you can hardly sleep through. However, we also experienced this in another hotel in Izmir. We were even able to check in before 4 p.m., which we are very grateful for, as we had already been awake for more than 24 hours when we arrived to even get there.
Stayed in April 2024
Reviewed: 14 April 2024
M
FinlandClassy well designed hotel with excellent location. Nice breakfast. Highly recommended!
Stayed in April 2024
Reviewed: 13 April 2024
Axelle
IrelandFriendly staff
Stayed in April 2024
Reviewed: 10 April 2024
Martin
Austrianice location - good breakfast - very friendly stuff.
Stayed in April 2024
Reviewed: 6 April 2024
Olga
RussiaBedding (bedsheets and duvet covers) were a bit old. On one of 4 days there was no hot water.
The location is the best. The staff is excellent. İt is very clean and stylish decorated. Wi-fi and Aircon did work very good. Bed itself was really comfortable with enough pillows and blankets.
Stayed in April 2024
Reviewed: 5 April 2024
Igor
GermanyNeighborhood is nice but really noisy though
Very nice hotel!
Stayed in April 2024
Reviewed: 19 March 2024
Radoslaw
PolandExcellent breakfast. A lot of local deliciousness, I recommend scrambled eggs and tasty black tea.
Stayed in March 2024
Reviewed: 14 March 2024
Andrew
United KingdomI found nothing to dislike it was all good
It was new and trendy
Stayed in March 2024
Reviewed: 12 March 2024
Emin
NetherlandsNothing
Walking distance to restaurants and bars, besides that car park is also close to hotel. Breakfast was perfect
Stayed in March 2024
Reviewed: 6 March 2024
Alejo
United KingdomThe reception stank to cigarettes, the coffee in the breakfast was very weak, almost like dirty water, the lifts were a tad slow. No free juice or cold drink is included in the breakfast. There's a touch panel by the bedside that allows to control the lighting but its own blue lights are very disturbing at night.
Great facilities, with staff who can speak decent English (not common in Izmir). Very clean and comfortable rooms. Great variety of food for breakfast, with both savory and sweet options. Coffee and tea offered for free for breakfast, free instant coffee in the room. Great decoration all throughout. Great location.
Stayed in March 2024
Reviewed: 3 March 2024
Chris
FranceEvent designed hotel has poor sound insulation. Nothing white noise can't take care of
Very Well equipped rooms and hotel
Stayed in March 2024
Reviewed: 22 February 2024
Fahad
United KingdomLocation
Stayed in February 2024
Reviewed: 5 December 2023
Dmitrii
RussiaClean, convenient place. The room was given 5 hours earlier than check in time.
Stayed in December 2023
Reviewed: 24 November 2023
Kassandra
AustraliaSadly the room temperature is centrally controlled and our room was SO HOT. We decided to sleep with the balcony doors open but my husband was mauled by mosquitoes, so we had to close the doors. The bed is EXTREMELY firm which made for a very restless and uncomfortable nights sleep. Aside from that the hotel room, bathroom and staff were nice!
Good location, lovely room, great shower.
Stayed in November 2023
Reviewed: 18 November 2023
Margaret
IrelandI have not got one negative thing to say
The staff were excellent, friendly and very helpful, reception staff were very kind .clever touches in the rooms, ie low level lighting to assist using the bathroom during the night, also low lights in the bathroom. Breakfast was good, but could do with more variety. My sister and l had a very comfortable stay, we would definitely recommend this hotel.
Stayed in November 2023
Reviewed: 16 November 2023
Kadriye
United KingdomExceptional stay! The hotel’s prime location, delicious breakfast, friendly staff, and flawless cleanliness made our visit truly memorable. Highly recommend for a positive and enjoyable experience.
Stayed in November 2023
Reviewed: 31 October 2023
Ezgi
United StatesSuper cool hotel and great location. It was very clean.
Stayed in October 2023
Reviewed: 31 October 2023
Ekaterina
TurkeyNot enough time to detect any disadvantage
Great location, modern design, food diversity on breakfast
Stayed in October 2023
Reviewed: 22 October 2023
Yakov
United StatesLocation could not be better.Excellent breakfast.But what we liked the most is staff friendliness.Ozan Yazici and Caylin and one more tall gentlemen (we did not get his name) at front desk were above and beyond.
Stayed in September 2023
Reviewed: 8 October 2023
Ingrid
OmanEverything was perfect... Beds very comfy and even the pillows. Few minutes walk to the water shore and just out of the Irish Pub to the main walking street. Very nice breakfast with so many varieties.
Stayed in September 2023
Reviewed: 5 October 2023
Izabel
Lebanonthe location was amazing, the breakfast was extra yummy
Stayed in September 2023
Reviewed: 4 October 2023
Yannis
GreeceWifi pass not compatible with Bing smart phone.
Excellent location. Rich breakfast. Amazingly helpful staff.
Stayed in October 2023
Reviewed: 1 October 2023
Dejan
SerbiaMaybe ventilation or bathroom could be automated, instead of verticale draft column.
Always returning to Hay hotel, we had amazing rest in time of our calm hours! Rooms are soundproof no noise penetration form outside!
Stayed in September 2023
Reviewed: 1 October 2023
Oleksii
UkraineIt is comfortable to stay in a hotel. The staff is brilliant. Everything is clean and well-prepared. Due to active night life outside, a little more sound insulation for windows would be nice, but not critical.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content