Everything was amazing

Everything!Friendly staff breakfast was amazing!Very friendly environment!

Stayed in August 2022

Very friendly staff, recommended great tours, great location, everyone very friendly

Stayed in August 2022

Little issue with the ceiling fan and small light. Other than that, everything was great.

The front desk staff specially Mehmet and Ufaq were very professional and courteous. They made our stay very special. The location and rooftop are pp also very nice.

Stayed in July 2022

The rooms were little dark

The location was really nice and the staff was very helpful...we really enjoyed the breakfast on the terrace with the beautiful view.

Stayed in July 2022

everything was good

lovely. staff friendly. a lovely room especially the jacuzzi after long tiring walks are a must.

Stayed in July 2022

The only thing that could be improved is quality of the coffee in the cafeteria.

I liked everything about this hotel. I enjoyed the delicious breakfast, beautiful panorama of the town and surrounding from the terrace and especially hospitality and friendliness of the staff. Kenan was amazing. He could easy communicate in English and from the first moment I arrived he gave me valuable advice, recommendations, booked all my programs and trips for the entire stay. Another guy carried all my luggage to the bus station . Had a great experience in Cappadocia thanks to the hotel staff. It was also very well maintained- a lots of flowers, very nice decor. All that created a wonderful, cozy atmosphere for my stay. The room was a little small but it didn’t bother me since I was by myself and did not spend much time in the room. The ladies in the kitchen were very kind and caring. The location was also great, in a walking distance from everything you need to see in town.

Stayed in July 2022

Most friendly and helpful staff. You don't have to organize too much activities yourself, just let them know what you're looking for. Gives you so much more time to enjoy your stay in Cappadocia. Best breakfast so far in Turkey. Excellent location with stunning views and very close to town, 2 minute walk. Beautiful building and rooms. Would definitely recommend.

Stayed in July 2022

Amazing room, location and most importantly the staff. Super helpful, friendly and accommodating. Loved it!

Stayed in June 2022

Beds

Our stay at the Heritage house was nothing less than wonderful. Beautiful place, excellent breakfast, and 10/10 staff. Kenan was an exceptionnal host, always willing to help us and happy to share his knowledge and tips regarding the region. We've never felt like mere customers and he ensured we had the best experience in terms of tours, activities etc… to make the most of our time in Cappadocia. All in all, 10/10 place, highly recommended !

Stayed in June 2022

Wifi is on and off a bit.

Nice interesting cave hotel experience. There’s no window and so when you close lights it’s literally pitch black, we find that extremely helpful for our sleeping. Owner is also very helpful and helped us booked our trips, taxi pickup during our stay.

Stayed in June 2022

Coffee was not good, this would be an easy item to improve as a lot of europeans love their coffee in the morning :D. The roads were very bad when we traveled there, there was a lot of construction and dust - but this is not really about the hotel, just an FYI for people who travel by personal car.

Breakfast was good, a varied selection. The staff was very helpful , decent wi-fi and comfortable bed. We booked a baloon flight and a day trip with the hotel and we were satisfied by the services. I would recommend staying there.

Stayed in June 2022

Kenen is an extraordinary person!! He knows how to deal clients very well...

Stayed in June 2022

supermarket was at 2 mins walk.

staff was very caring and friendly. very good location and view of terrace and rooftop. it was clean silent and remarkably cosy.

Stayed in June 2022

price a bit higher, washroom very small

room is excellent 👍

Stayed in June 2022

My only suggestion will be maybe put a curtain in the bathroom at the see through glass area.

Kenan and Selcuk are very friendly hosts and they work very hard and always available to answer any questions. They provided all the information about the local area and which tours are most worthy of doing. They can help with anything you need like booking balloon a ride, tours, airport transfer etc. Our room was clean and the facilities of the hotel are excellent especially the rooftop terrace. I will highly recommend this place to others.

Stayed in June 2022

Breakfast need improvement on variety

location is perfect staff wonderful, professional and helpful special thanks to Kenan who helped a lot in providing perfect tours and always available for any assistance.

Stayed in June 2022

The room I stayed in was poorly ventilated and it was hot. There was no Aircon.

The staff were great. We above and beyond their call of duty. They were extremely helpful.

Stayed in May 2022

The rooms could have been a bit bigger (considering the room was a “king suite”). Hammam is just taps, no heated marble 🙁

The location is very good, 3 mins from the centre of town. The sunrise view from the terrace is amazing and not many hotels can offer that. Kenan and Mehmet were cordial and super cooperative, fun and friendly guys who will help you with any and everything! Extra points to this stay just for them. If you haven’t paid for your balloon ride already, let Kenan do it for you, because through him you will get the first batch of flights, which makes sure you view the sunrise from the balloon and not from the ground. Breakfast was yummy and had plentiful variety.

Stayed in May 2022

Breakfast buffet had very limited options. Eggs should be added in buffet and should not be charged separately. Try to add more lights in the reception area. It looks very dark.

Perfect location. Very close to near by shopping street. Beds were very comfortable. Staff was very hospitable and friendly.

Stayed in May 2022

Breakfast needs to be improved

A nice experience. Very good location, 100 meters from city center Kenan brother is very cooperative

Stayed in May 2022

Kenan kaya (our guide from the hotel) was really nice. He arranged everything for us so we could relax. He works with good companies for all the activities. The room was very clean and tidy.

Stayed in May 2022

we absolutely loved our stay. Kenan and Mehmat were very helpful in booking our tours, transport and other smaller things. Their breakfast was very fulfilling and fresh and had a lot of local variety of cheese. Definitely recommending it to my family and friends. PS: Please just trust Kenan.

Stayed in May 2022

All good

Service was great. Went out of their way to assist

Stayed in May 2022

We liked everything

The location and all the facilities were top, not to mention the hospitality of the people from the hotel. We booked the accommodation due to good reviews, especially those based on how helpful the owners were, and we can confirm that it was beyond our expectations. They recommended us Kenan, as our guide, who is such a kind person and a great professional. He helped us with all the planning, basically he did everything from private transfers to scheduling balloon trip, ATV, horse riding and red/green tour. The hotel is super close to sunset/sunrise point (max 5 min walking) l, and you have a great view during the morning over the ballons (we had a premium room with balcony included), and is also sparkly clean. We totally recommend this place, and Kenan as your guide, as you will have a full experience in Cappadocia :)

Stayed in April 2022