Internet in the room was really weak. You have to get down to the reception to reach the normal internet.

The location of the the hotel was perfect and breakfast was good.

Stayed in March 2024

Breakfast- no choice They make you pay for breakfast, the buffet is hard boiled eggs, and Turkish fingers food. If you don’t like it then you pay for omelet or orange juice.So I didn’t eat. So do not bother including breakfast. Eat out!

Friendly staffs Cleanliness Right in business place

Stayed in March 2024

I love the location, the staff, but they have to improve in their food

The hotel is clean, stop amazing I love the stuff they are very patient and kind polite

Stayed in March 2024

The breakfast could be slight better

The warm welcoming from the staff was great, I will definitely come back again more and more

Stayed in December 2023

Its central location - very close to the Spice Market and the railway station

Stayed in September 2023

There was no iron available Also the breakfast was not what I thought it was going to be more Turkish and Arabic than English but if you like the that kind of breakfast then they had a lot of options

The property was close to a lot of the attractions

Stayed in July 2023

Reception staff having difficulty with English

Breakfast was excellent

Stayed in May 2023

Great location! The actual hotel is a little outdated needs a little revamp. Breakfast was ok needs more options if im honest. Overall the staff were friendly and accomodating. Will come back in near future.

Stayed in May 2023

The tramway was close to the hotel and they start construction on it from 23.00 till 03.00 in the night you could not be in youre room so much noise. Of course not the hotels fault and they give us a room on other side of the hotel.

Beauty of the hotel interior

Stayed in March 2023

a few light bulbs not working but not a problem

the room was fantastic. the staff were wonderful

Stayed in March 2023

The water not working in our first night for few hours and another day the water stopped working again so there seems to be a problem they're having..

The location is perfect...the breakfast was great

Stayed in July 2022

The rooms don’t really look like the pictures, but I may have been in a part of the hotel not yet renovated (There seemed to be 2 sections) I was hardly in the room, so not really an issue.

The staff were friendly and very helpful. The location is great and I kept finding new things nearby. Breakfast was good, lots of cheese.

Stayed in June 2022

breakfast is very Turkish oriented. the shuttle service is not included. they don’t tell you that you have to reserve in advance. bathroom shower very little and open to water disasters.

very friendly staff! they helped with everything!

Stayed in June 2022

. The lift door for the small one very noisy

I know this hotel very well. I visit it many time before.

Stayed in May 2022

Slightly tired decor upstairs. Lack of bedside table on one side of the bed. Having to get out of bed to turn off the lights. Please help us all preserve water and electricity by not washing our towels every day - if we hang them up it signifies that we are happy to reuse them.

Its location, its excellent value for money and the helpful staff.

Stayed in February 2022

the breakfast staff. mask police they spoke to us appalling and they involved other customers in their arguments the internet was terrible

the staff at front of house were helpful and maintenance and the cleaning of rooms

Stayed in February 2022

I was charged more than the initial booking showed.

location

Stayed in January 2022

I booked economy double room (2 separate beds) and when I arrived room I was given was a single bedroom with 1 queen size bed. I was told hotel is full and therefore we were given this room. Next day I requested change of room and while staff reacted promptly they insinuated that I booked room I was given. I ended up getting much bigger apartment (3 bedroom) but it was above street level and was noisy, TV in the room was tiny and placed in the very corner of the room so it was basically unusable and remote didn't function. Room was not cleaned daily although I went to the reception desk and asked for it.

Locqtion of the hotel is excellent. Easy access to tram line and marmaray. Breakfast was great. Staff friendly and polite. All staff wears masks and disinfectants are placed inside the hotel in multiple locations. Staff reminds guests frequently of necessity of wearing masks if observing someone not following these safety guidelines.

Stayed in September 2021

Everything was fine

The stuff we're helpful The breakfast was perfect The room was big The bed comfortable The bathroom is wonderful The hot water was well

Stayed in May 2024

Nothing

Really. Everything

Stayed in May 2024

there is none

Excellent location! Friendly and responsive staff. Very good breakfast. They gave us a better room than the one booked, for which we thank you! We will stay here again next time!

Stayed in April 2024

I rested for several days at the hotel. Good location, cozy, clean hotel, cleaning every day, helpful staff, manager Mehmet helps in all matters, many thanks to him for this. Excellent breakfast, fruits, pastries, sweets, cheeses, desserts, delicious coffee. The veranda offers a beautiful view of the bay. I recommend it for both families and romantic couples.

Stayed in April 2024

The restaurant was closed. It would have been nice to try the food! WiFi in the room was also not great.

Mehmet and his team were excellent. They took care of us the entire stay from beginning to end. Mehmet was extremely helpful in recommending tours and restaurants. The thing I appreciated the most was that he looked after my mom when she got there early and was waiting for her room. They went to every length to look after her and make her comfortable. I will definitely recommend Hotel Ipek Palas to friends and family. It also had an excellent location and we could walk to all the attractions we wanted to see.

Stayed in April 2024

The room was so small One tiny little wardrobe

It is excellent location. Breakfast was really good The cleaner was excellent Mehmet hotel reception was brilliant as always

Stayed in March 2024