Mahmutbey Mah. Tasocagi Yolu Cad., Bagcilar, 34217 Istanbul, Turkey
#2495 of 2,495 hotels in Istanbul
Guests' ChoiceBased on 696 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
8.4
Facilities
8.6
Staff
9.1
Value for money
8.6
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End of dialog contentReviewed: 19 February 2024
Ismail
SerbiaNothing.
I just got back from a trip to Istanbul. The hotel is very good and the staff is very professional and responsive. I would like to single out Miss Arzu and the guys who took care of my car. All in all I am satisfied with my stay in this hotel.
Stayed in February 2024
Reviewed: 18 February 2024
Thok
MalaysiaEverything was good,Arzu,Ipek and Nezha very nice big and comfortable rooms
Stayed in February 2024
Reviewed: 18 February 2024
Alina
RomaniaBest hotel ever,great rooms perfect furnitures,the rooms are very very new and clean its unbelieveble.Especially Arzu and Ipek gifted us everytime with lokum,cookies all.they were extremly nice.Furkan is so nice too.Everything great.
Stayed in February 2024
Reviewed: 18 February 2024
Pavol
SlovakiaArzu Ipek Furkan were very friendly and nice. Great breakfast, Good mattrassses - nice and clean
Stayed in February 2024
Reviewed: 15 February 2024
Баходур
UzbekistanHotel is so good,Arzu is so nice and helpfull.
Stayed in February 2024
Reviewed: 11 February 2024
Lainie
United KingdomNo internet for a whole day.
Hotel cleanliness and hotel service for guests and birthday celebrations went well. Arzu and Tugay both helped from customer relations
Stayed in February 2024
Reviewed: 9 February 2024
Edis
KosovoThe second day the hotel had some electrical problems and there was no water and we needed to get down and up by the stairs but it was fixed and the staff apologized about it.
I liked the hotel the facilities the value for the money.
Stayed in February 2024
Reviewed: 5 February 2024
Hminshar
United Arab EmiratesAmazing staff Arzu is a fantastic guest relation & Merve was so sweet and helpful available to address all concerns professionally
Stayed in February 2024
Reviewed: 4 February 2024
Hisham
LibyaEverything was fine
It was a wonderful stay, good customer care, everything was fine, it will not be the last, Special thanks to Miss Arzu Deniz
Stayed in February 2024
Reviewed: 4 February 2024
Muhammad
IsraelEverything was perfect.Room was perfect.Staff is.I already extended for one day.My dear thanks to Arzu Deniz and Tugay.We will always choose our hotel.
Stayed in February 2024
Reviewed: 30 January 2024
Amit
IndiaArzu was very helpful and courteous
Stayed in January 2024
Reviewed: 28 January 2024
Daniyal
GermanySome noise during the day due to construction.
Location and size of the rooms.
Stayed in January 2024
Reviewed: 24 January 2024
Vanou
CameroonI Felt like a little king, thanks to Arzu Deniz for her dedication. I really appreciate.
Stayed in January 2024
Reviewed: 19 January 2024
Teona
SingaporeThe room service food was cold
Nice welcome, comfortable room.
Stayed in December 2023
Reviewed: 6 January 2024
Reda
United StatesNothing
Everything and the people very helpful Arzu Deniz and Ferit it’s nice and helpful always smiling
Stayed in January 2024
Reviewed: 2 January 2024
Chiritoiu
RomaniaTo get to the center you have to take a 20-30 min ride.
It was a very nice experience. Arzu and Frukan made our stay more enjoyable. At breakfast we have more options to choose, very good and fresh food.
Stayed in January 2024
Reviewed: 2 January 2024
Helena
GreeceThe breakfast could be more continental
The polite personal, especially Mrs. Deniz!
Stayed in January 2024
Reviewed: 1 January 2024
Josette
MaltaNo availability of spa
Central yet detached from the busy life
Stayed in December 2023
Reviewed: 24 December 2023
Theodora
RomaniaI didn't like that they don't have food for lactose intolerance people.
I liked the kind and flexbile staff and location. It's good for few days.
Stayed in December 2023
Reviewed: 24 December 2023
Salman
BahrainValue for money, the important aspect of hotels to be considered is the customer service that should be consistent all way from entry to room service, i believe they have good training and good customer service, friendly. And this is something to point out on because it is non common even within the elite 5 stars hotels here. but this place is friendly. They have free service to Taksim Square everyday at 11 AM even for comeback at 07.00 PM. Special thanks to Arzu Deniz,Karden,Yagmur, Murat very professional and friendly staff.
Stayed in December 2023
Reviewed: 21 December 2023
Brahim
United Statesthe hotel was good especially the staff were very helpful and was clean especially the guy his name Joseph/Gökhan and miss Arzu Deniz was wonderful with miss Ipek in the front desk so I recommend people to come here for resting and vacation.
Stayed in December 2023
Reviewed: 21 December 2023
Jana
CanadaEverything is perfect and the staff are helpful
Stayed in December 2023
Reviewed: 20 December 2023
Hamoud
United KingdomStaff Arzu Denis,Ipek,Merve and pretty hair Yağmur,Forman,Servan very nice.Service, food, cleanliness. Facilities. This hotel has a shuttle free to Taksim Square everyday at 11.00 turning back 07.00 Pm.Its in this area only hotel.For guests they have perfect services. Has perfect pool and Gym very heated. They have very tasty cookies for new year we really liked. Thank you for all we will come back one hundred percent
Stayed in December 2023
Reviewed: 7 December 2023
Piotr
PolandThe service of hotel was best.Very good breakfast and tea of courseThe bar and the drinks was awesome.Thanks for the tea to Mr.Sertan and Arzu Deniz,Ipek,Ferit Merve was nice.
Stayed in December 2023
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