Degirmenbahce Caddesi No:15 Yenibosna, Bahcelievler, 34197 Istanbul, Turkey
#1628 of 2,433 hotels in Istanbul
Guests' ChoiceBased on 454 hotel reviews
7.6Cleanliness
7.8
Comfort
7.9
Location
7.9
Facilities
7.7
Staff
7.9
Value for money
7.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Susana
United KingdomSmell of cigarettes in the corridors. Room services food, not tasty not great variety
Breakfast was excellent, every day different options, great variety of everything. Great staff, good service
Stayed in May 2024
Reviewed: 2 June 2024
Mohamed
Saudi ArabiaNo isolation in rooms, rooms are nor comfortable, and the hotel needs some development and maintenance
They have nice reception, the location is good near to mall and some restaurants and near to ifm exhibition center. They accepted to give late checkout 2 hours
Stayed in June 2024
Reviewed: 29 May 2024
Waleed
EgyptStaff, location, and facilities were excellent
Stayed in May 2024
Reviewed: 13 May 2024
Layan
Saudi ArabiaThe room needed a lot of maintenance AC was making weird noises and shower metal bar fell down and outdoor pool was unavailable sadly
Nice overall and has a mall within walking distance and a lot of facilities
Stayed in May 2024
Reviewed: 6 May 2024
Ayad
IraqThere was no table nor chair in the room The taxi driver recommended by the staff. He take me through narrow roads so to change with other driver So this was extra 15 minutes to time to airport
Stayed in May 2024
Reviewed: 4 May 2024
Abdullah
Saudi ArabiaThe cleaness of the room should be improved and should be watch by the management
Very excellent staff behaviour with the gust. Staff at reception especily Mr Emrah , he has excellent help forthe gust. .he works very hard to facilitate our stay in the hotel..he is very patient and respect his hotel guests.and he very helpful the guest.and also the hotel General Manager..Also I thanks all staff who take the car to the parking are very excellent.As Mr Sarhat Mr Fateh ,Mr Barkan ,,Mr Sarkan and other names I did not refer.i thanks for help me .
Stayed in April 2024
Reviewed: 12 April 2024
Adeshina
IrelandThe food
Good facility
Stayed in April 2024
Reviewed: 24 February 2024
Salim
United KingdomThe best man in communication at the reception and his name Emreh
Good experience
Stayed in February 2024
Reviewed: 6 February 2024
Abdullah
Saudi ArabiaThe tawlet was not good we change the room due to leaking and shower..in general the maintenance of tawlet is not good . We change room 311 to 313 due to this problem
Staff is good and very high response .especially Mr Emrah,Noor aldeen,And Mr Sarhat And from the bell man Mr , Fateh.and Mr Brakat ,Hakan and finally I thanks the duty manager Mrs Aisha Gull who help us to change the room due to tawlet problems
Stayed in January 2024
Reviewed: 2 January 2024
Abdullah
Saudi ArabiaThe cleaness of the rooms below standards. Also alcohol drinks should remove from the refreg. Also we request non smoking room but still bring gust smoke in the next rooms.furnture need to be replaced is look . Managment should consider the old guest since 2012
I thanks to much Mr Emrah in the reception he is really very helpful and kind .and he big motivation to come to this hotel every time I come to Istanbul. Also Mr Barakat who very helpful and he spoke good English .beside and Fatah .
Stayed in January 2024
Reviewed: 3 December 2023
Kutubuddin
IndiaBathroom
Room location breakfast excellent
Stayed in November 2023
Reviewed: 30 November 2023
Abu
Saudi Arabiacheck-in process, staff communication, and room readiness, I had to change my room 2 times! toilet smel.
Stayed in November 2023
Reviewed: 12 November 2023
Ahmed
OmanA/C was not working in my room, luckily the weather was good so it was fine.
Location is close to expo. Star City mall is just across the road. Excellent breakfast with wide range. Friendly staff. Esra gave us an early check in, Turai gave us a late check out.
Stayed in November 2023
Reviewed: 17 October 2023
Abdul
Pakistannon
all very good
Stayed in October 2023
Reviewed: 10 October 2023
Wael
JordanNot clean Bad smile Shower not drain good
Location
Stayed in September 2023
Reviewed: 19 September 2023
Sally
United KingdomBathroom needs an update
Good service
Stayed in July 2023
Reviewed: 5 September 2023
Hassan
CanadaWhen I tried to shower, it got very humid and I could not figure out how to turn on any exhausts. The bathroom slippers were also hidden in a closet and should have been placed in a more obvious place.
The room was nice and clean. I liked the breakfast options as well. The staff was very friendly and helpful.
Stayed in September 2023
Reviewed: 27 July 2023
Maymoun
Jordanbehavior of staff at the breakfast. They need to be more friendly with guests and smile The selection of breakfast needs to be improved with more choices
All were good and met the expectations. I want to thank Firdes/Guest relation supervisor for her care and availability for any comment or request. She is so nice and very cooperative
Stayed in July 2023
Reviewed: 15 July 2023
Aimen
United KingdomPrice and staff (Serhat)
Stayed in July 2023
Reviewed: 14 July 2023
Yurdaman
TurkmenistanCustomer service and facilities
Stayed in July 2023
Reviewed: 23 June 2023
Sulwen
United KingdomThe loacation
The rooms was comfutable and my grandson loved the pool
Stayed in June 2023
Reviewed: 22 June 2023
Deepak
IndiaNothing particular
Comfortable place and Good location and staff also good
Stayed in May 2023
Reviewed: 22 June 2023
Natasha
North MacedoniaThe breakfast was same every morning
Stayed in May 2023
Reviewed: 19 June 2023
Abdulla
United Arab EmiratesThey over charged me for the airport transfer almost 3 times the normal fair although I had an email from them with the normal rate
Stayed in June 2023
Villafranca di Verona, Italy
Cozumel, Mexico
London, UK
Split, Croatia
Wandylaw, UK
Bangalore, India
Zagreb, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content