The breakfast could be better: vegetables could be washed better, when something (like tomato, cucumber, omlets, gözleme) is finished it could be refilled if it's still before 10:30.

The location was very good, there was a large amd clean room and bathroom, a comfortable bed and pillows. Helpful and kind staff.Havataş airport shuttle's station is just in front of the hotel. Lots of local shops and restaurants in walking distance.

Stayed in April 2024

Regular breakfast

Perfect location, perfect service

Stayed in October 2022

We stay 2 nights 3 room with 3 couplle and it was good choosen , staf very good, clean, Brekfast very good on the roof, Location perfect

Stayed in August 2022

The location of the hotel is key! It is in the middle of the old town, so you have everything near! Restaurants, public transport, museums! The room was nice and clean! The breakfast was good to start a day of activities! But the best was the staff, Helin, she was so helpful, I asked thousands of questions and she helped whith each one! Of course it was between Turkish and English, but for that there is google translator! 100% recommended for foreign.

Stayed in September 2022

No auto park

We had 3 rooms , the hotel is Perfect location, perfect breakfast, clean, rooms are big clean and comfortable, just one problem is otopark

Stayed in August 2022

It is in the middle of old mardin, perfekt location for the one wanting to shop in the market Really nice room and kind staff

Stayed in July 2022

Breakfast was good. Some of the vegetables and fruits were not fresh, but the rest was good. At night the corridor was loud with kids. Some of the lamps and switches didn't work.

Location was good - at the center of the old city. The views from the terrace was great too. Very clean and comfortable room.

Stayed in July 2022

there were not many options on the breakfast buffet.

the rooms were clean, the staff were helpful, and the location was good near to good restaurants and caffès.

Stayed in June 2022

If you are sensitive to noise at night, do not get a room facing the street as the restaurant opposite has incredibly loud music until around 1am. Despite ear plugs I could not sleep. Staff kindly moved me to a cosy little room on the other side and I slept like a baby. As with many Turkish hotels in my experience, attention to detail in the rooms was missing. Staff should check that everything in the rooms works like the safe, the shower or if the toilet seat is loose. Housekeeping should restock teabags etc.. nevertheless I would go back:-)

The interior decor was very stylish, the beds comfortable, the staff were very kind and lovely, particularly Ömer!! He is an asset to the hotel. Always polite and helpful. The location is perfect. The city bus even stops right in front of the hotel. I took some day trips independently so this was a plus. The view from the terrace is breathtaking. Breakfast was delicious!

Stayed in June 2022

The main drawback was the temperature... the property was so hot... breakfast was average with sub par service. Reception had a cigarette smell. We had a double room but two single beds were put together., which was not very comfortable.

Location is fantastic, rooms are comfortable and good size. Staff was helpful.

Stayed in March 2022

No parking , you have to park your car in the main road

Good hotel , clean , good staff ,

Stayed in October 2021

I paid at the check in and after my departure they wanted wo charge again

Everything was good, breakfast very nice an tasty

Stayed in September 2021

I wish I could stay longer :)

Great location, super-friendly staff, stylish rooms. Terrace with amazing Mesopotamia view - real treasure.

Stayed in September 2021

The breakfast should be more various.

The location is excellent, the best possible in Mardin

Stayed in September 2021

Bathroom drain not working causing flooding; needs more room cleaning, side tables were dirty

Location and helpful staff

Stayed in September 2021

This is no fault of the hotel itself, but in booking 'a room with a view' we found ourselves opposite the Nazende Restaurant rooftop which employs a singer / musician who goes on late into the night amplified by speakers which (even with all windows closed) prevents any light sleeper from getting a good night's sleep.

The room itself is comfortable, you are right inside the old part of town and can explore easily on foot, with the Mardin museum at walking distance. Haylil Effendi at reception has good English and can arrange transport to sites or travel out of Mardin with reliable drivers.

Stayed in August 2021

Staff need training to become more client oriented.

Its location and cleanness

Stayed in August 2021

all was good

The hotel is superb, totally recommend for any future trips and visits to Mardin. Very comfy bed, nice room, and good shower. Everything is very clean, and guests oriented. Hotel has small parking on the street, I recommend you to call them in advance and ask for assistance. Coz the street is super busy and you might not want to create additional traffic. Very helpful personnel.

Stayed in May 2023

Not bad, but my stay was durling Ramadan. And Mardin Museum was closed during my staied. Of course it's not Hotel's matter.

Staff are kind, I pretty had a nice time. Hotel is center of old city, you can walk around easily. Now just tourists are decreasing by earthquake, but Mardin is out of area. So please visit there.

Stayed in March 2023

the services

the location

Stayed in December 2022

Everything was amazing. Room was huge, very celan, we had a baby crib. The girl that works on reception was ready to help, always smiling. She was great host. We cant remember her name, but thanks again for all her help.

Stayed in September 2022

Food. Breakfast was bad I got DIARRHEA from it!!

Location

Stayed in August 2022

Althoug the lobby on the ground floor looked promisingly clean after my arrival, I have to say that the room might be cleaner. In my room, there was some dirt behind the wash-basin (photo attached), and I had an overall feeling that the staff was in a hurry with the cleaning. The AC was not working well throughout my entire stay. I told the receptionist about this issue, a guy came to check my room, but I was ensured it is OK, that it just takes some time to cool the room. The AC was set on 17 degrees, but it was still more than warm during the night. The next day I realized that the other guests had the same issue, the staff heared our conversation, but didn't seem willing to do anything about it. Since I didn't want to get angry, I decided to survive. The breakfast was terrible. The worst breakfast I've ever had in Turkey. A very bad selection (maily fried items, floating in oil - sausages, peppers, aubergine and potatoes) and some of the items even looked like leftovers from the previous day. No coffee at all. The hotel advertises that they have an amazing terrace, where the breakfast is served, but to be honest, the place is nothing close to comfortable. There is a simple greenhouse-like construction and it's very hot underneath it. It is obvious that the management took a lot of care about "old fashioned" look of the furniture and facilities inside the rooms, which might sometimes be pleasant and romantic, but in this case it turned to be very impractical. I talk especially about the brass faucets, which have pretty sharp edges (photo attached). I cut my finger once!!! and I don't even want to imagine what could happen if someone slips on the floor... I find it DANGEROUS and it shoul be immediately replaced. Only one of the receptionists speaks more than basic English. Should be improved.

The best thing about this hotel is its location, which is very central, close to all major sights.

Stayed in July 2022

Perfect location, main places are close. Workers of the hotel are friendly and helpful.

Stayed in August 2022