Excellent breakfast, beautiful location, excellent staff, manager Serhat was very helpful and ensured that our stay was perfect without any issues.

Stayed in October 2023

Complicated 'geography' of the hotel lacking common paths between its parts. It is weird when to reach the reception you need to call and wait for a buggy rather than use an elevator

Very good service in the restaurant, special thanks to Yusuf and Muhammad. Very neat and comfortable beach with helpful service team. Spacious residence enabling cozy accomodation of both adults and kids

Stayed in October 2023

Restaurant options being singled out due to season closure.

Mesmerizing location, easy access, cleanliness and staff’s hospitality.

Stayed in November 2023

Lunch and dinner menu is very expensive

Absolutely breathtaking, very clean, the resort felt very new. Very empty due to end of the season so felt very private. Perfect for a private couples holiday

Stayed in October 2023

We had a great stay here for our babymoon. Lovely resort with private beach, good buffet breakfast and lovely spa treatments. Serhat in guest relations was always around to help with questions or anything we needed.

Stayed in October 2023

Everything was modern and luxurious

Stayed in October 2023

Serhat was great, praise to him. Buggies always on hand, awesome breakfast and specious room, private beach is huge, gym and saunas also, close to the Bodrum marina and only 20 minutes with taxi to great Yalikavak marina.

Stayed in October 2023

Internet is NOT up to standard ay all...

Appartement - Breakfast - Location - Staff - View

Stayed in October 2023

An inventory list for the mini bar should be visible in the apartments to ensure no confusion at checkout. Experienced some difficulty communicating in English with reception staff.

Absolutely loved everything about Kaya Palazzo . We were a family of 10 and booked a residence and hotel room. Both were exceptionally clean, luxurious, well equipped, and very comfortable. The pool, spa, and gym facilities were outstanding. The beach was beautiful and had ample space to relax on the deck and sand. The buggy gentleman, Harken and Mehmet along with the others were always obliging and smiling. Mohamed provided excellent service at the amazing breakfast room. The housekeeping staff were very efficient. Serhat attended to all our needs with pleasure. The facilities at the hotel are enough to keep you busy, but the marina is just a short taxi drive away for a vibrant visit with many food options. Overall, this was an amazing choice for my family. We enjoyed every bit of it and would love to return.

Stayed in October 2023

The staff and service are amongst the best in the world if not the best. And I have travelled from East to West. Every single staff member was happy polite and super helpful. The Guest Manager Serhat was always trying his best to be of assistance as is the lady manager. The beach staff waiting staff, golf cart drivers are all such lovely and warm people. Keep it up guys! The beach facilities were amazing the sea view superior rooms where we stayed were huge and all amenities were perfect. Sea view from the balcony too was great. It's an expensive hotel but we felt we got more than our money's worth and would love to come again.

Stayed in October 2023

The Price of extra alcoholic drinks is crazy 8$ for a cup of coffee 20$ for Martini Bianco that’s beyond insane..

The room, the restaurants’ staff very helpful, the beach the location, Muhammed breakfast, Engin at dinner

Stayed in October 2023

I loved the location, the staff was super helpful and professional.

Stayed in October 2023

Although they clean the room 2 times a day but the cleaning service doesn’t up to the standards

The staff! Serhat was a big help from day 1 ! Master in costumer services and satisfaction.. looking after each guest, helping, supporting even after his working hours. The rest of the staff are very welcome and friendly.

Stayed in October 2023

Everything was perfect

Stayed in October 2023

Wish the rooms had baths instead of showers. The resort also felt a tiny bit dated like it could do with a refurb.

Loved the hotel. Beautiful views, and two stunning pools. Food was above average, with the breakfast buffet being small but punchy. Huge room. They had a fantastic on-site concierge / guest services guy, Serhat, who made reservations, answered all my questions and booked an amazing dive experience for me. Felt super safe as a solo (female) traveller. Would happily come back.

Stayed in October 2023

Loved everything

Excellent location and friendly and helpful staff .

Stayed in October 2023

Nothing

The location The resort is clean and beautiful

Stayed in October 2023

For the price we paid for the rooms and extra for food/beverages felt a bit overpriced vs the value that we got. The prices were more high end luxury prices and the experience was great but it was not luxury.

Best part is the beachfront, it’s a pretty big space and there are many different sections to lounge: grass, sand and decks. The view is really gorgeous and if you sit at the grass / part of the sand there’s always great chill music playing all day. Also the Guest Relations manager Serhat was always attentive and accessible directly on his personal number. It was comforting to know that someone from the hotel was always there. We were at the beach once and asked him to book us a massage at the spa and he did.

Stayed in October 2023

Nothing

Everything of Kara Palazzo is just perfect. All staff are very professional and friendly. Modernized decorations with a large room size,bright, and clean. Breakfast was delicious, many selections. Excellent chefs and bartenders served high quality of foods&cocktails. Serhat is an incredible guest relation, helpful, and supportive. The blonde hair lady (can’t remember her name) from house keeping is polite, they made room delicately. Definitely, retune back again if I visit Bodrum next time.

Stayed in October 2023

Our flight landed late in the evening so we arrived well after midnight (1am) but when we arrived at Reception, our welcome was rather subdued and we weren't given much information besides confirming ID and a generic sheet of paper about meal times. There wasn't even an offer of a tour in the morning to familiarise us with the hotel as the premises are vast. Whilst there is an abundance of items available in the buffet breakfast, I had hoped the quality of ingredients was better. The fruit is just about sweet, fresh yoghurt is chilled too much therefore lumpy, the baked goods section just did not have much flavour. Mixed/brown bread was not consistently available. No blueberry muffins which is a 5 star hotel staple despite being mentioned to the Head Chef who is a lovely enthusiastic man. We did have a shower water drainage issue which was reported and took a couple visits to resolve completely.

The way in which the hotel makes the best use of the cliff side location from the lounge located above reception you see the full panoramic view of the coastline (excellent at sunset) to the superb sunbathing area on the decking by the beach so you feel the wind blowing consistently keeping you cool. First time on a holiday where I did not use the hotel swimming pool because the sea is so clean and clearly well maintained. Beautifully clean beach. Our room was so spacious (superior room sea view), well designed, incredibly comfortable with high end finishes. The Bvlgari bathroom products were lush. The lighting person deserves an award. There's no words for the shower and its near orgasmic water pressure. Housekeeping did an excellent job daily and we enjoyed the welcome hamper of products waiting for us. The Reception area is like an art gallery with beautiful art pieces exhibited throughout (not visible in current hotel pics on here) and the whole premises is very, very Instagrammable. You definitely get what you pay for. The highly efficient buggy system whisking you down to breakfast/restaurant area or the beach is excellent as the walk would be near torture in the heat. The buggy driving staff are incredibly friendly and lovely to chat to. Serhat Kaya - the Guest Relations Supervisor is someone every 5 star hotel ought to have. He is incredibly professional, courteous, friendly and determined to ensure your stay is everything you ask it to be. Vidaat (Viddy I nicknamed him) the beachboy was an absolute pleasure, toiling in the sweltering sun ensuring you were as comfortable as you can be at the beach. His initiative to provide inflatables of his own accord out of his own pocket for the benefit of hotel guests is unmatched. The man does the work of multiple people. He definitely enhanced our stay.

Stayed in September 2023

The friendliness of the staff , the facilities, and the food

Stayed in September 2023

The only thing that could have been better if the gym was open 24 hours

Beautiful place,amazing staff,clean

Stayed in September 2023

Quite, far away from new marina.

Big villa with modern and cozy interior. Staff is friendly specially Mr. Serhat

Stayed in September 2023

Service is excellent

Stayed in September 2023