Yeni Cami Mah.,. İstiklal Cad. No:70, 50400 Urgup, Turkey
#7 of 82 hotels in Urgup
Guests' ChoiceBased on 26 hotel reviews
9.8Cleanliness
9.8
Comfort
9.7
Location
9.6
Facilities
9.6
Staff
9.9
Value for money
9.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 January 2024
Irina
MalaysiaNon
Attentive staff Very clean Good breakfast Good location
Stayed in January 2024
Reviewed: 12 August 2023
Wasiq
United Arab EmiratesEverything was good. There is nothing not to like.
Breakfast was limited, served at the roomz, but amazing food. The hospitality of the host was too good. It went above the expectation. They served the drinks when asked without any charge.
Stayed in August 2023
Reviewed: 20 May 2023
Celia
AustraliaBeautifully designed cave hotel and room with a lovely ensuite, very comfortable, great location. Friendly helpful manager and staff. An ample tasty breakfast.
Stayed in May 2023
Reviewed: 14 November 2022
Helen
United KingdomExcellent host, the room was stunning and bathroom was a real treat with an exceptional spa bath.
Stayed in October 2022
Reviewed: 17 October 2022
Umidjon
United KingdomExcellent location, breakfast.
Stayed in October 2022
Reviewed: 11 August 2022
Moe
AustraliaNothing but positives!
What an amazing stay, we were treated like family from the minute we walked in. If you have any hesitations about staying here, don't, this is the best hotel we have ever stayed in Turkey. The owner went above and beyond to ensure we had an extremely comfortable stay and an incredible time in Cappadocia. We had tons of recommendations and even were assisted with all activities and bookings in Cappidocia. The rooms were amazing and unlike anything we stayed in before. Very spacious and the breakfast was very generous and tasty. 100% recommend staying here you will not be disappointed.
Stayed in July 2022
Reviewed: 29 July 2022
Gulam
South Africanothing really
excellent location
Stayed in July 2022
Reviewed: 30 June 2022
Sydney
United Statesbeautiful, spacious rooms welcoming owner great breakfast great location adorable dog
Stayed in June 2022
Reviewed: 23 June 2022
Luis
ColombiaGreat location with incredibly nice and helpful staff. The hotel is beautiful and the rooms are large and comfortable. The breakfast is an amazing version of the typical Turkish breakfast, plus you can order it at any time you want. Great stay overall!
Stayed in June 2022
Reviewed: 21 June 2022
Jennifer
CyprusNothing at all.
Kemerhan Cave Suites is a beautiful mix of old and new within easy walking distance of the town centre. Our bedroom and bathroom were enormous with very comfortable furniture. We had our own little terrace outside the room, where we could have breakfast. Mehmet is a wonderful host and looked after us like friends, even inviting us for a glass of Raki to celebrate his friend’s birthday. He organised our airport transfers and a tour of Cappadocia. Thank you Mehmet and team.
Stayed in June 2022
Reviewed: 5 June 2022
Weiwei
United StatesI had a 3 night fantastic stay at this hotel. The service, location, cleanliness and facilities are either met or exceeded our expectations. The owner Mehmet helped arrange the airport transfer, the day tours and other arrangements based on the experience we are looking for at Cappadocia, which made our experience much more than just a standard vacation hotel stay in addition to save our time and energy on researching the activities to do in the area. I stayed at the room 8 that has a big terrace where I had the breakfast served. They also serve coffee, tea or water almost all day to keep you fresh. The hotel is at Urgup which is close to all must see places yet in a more peaceful surroundings than Goreme. The hotel staffs are friendly and helpful. I read the good reviews from other guests before booking the hotel, and now can affirm all other guests reviews are true. Highly recommend to anyone who wants an memorable stay at Cappadocia.
Stayed in June 2022
Reviewed: 19 May 2022
Abeer
Qatarnothing it was a perfect escape from reality
the staff very helpful and hospitality , its cozy and relaxing atmosphere
Stayed in May 2022
Reviewed: 26 April 2022
Mukario
RussiaIt smelled a bit in the bathroom.
The staff is amazing. Mehmed and his employees did everything to make our stay tremendously amazing. Fresh bread for breakfast was exceptionally delicious. The fireplace in our room was restacked every night and it was awesome.
Stayed in April 2022
Reviewed: 6 April 2022
Habibe
United KingdomLocated in the heart of Cappadocia, Kemerhan Cave Suites is an excellent choice. Owner and the staff are more than helpful in providing local information and arranging whatever you need during your stay. We liked the room, the breakfast, we appreciated Mehmet for sorting out everything and we like Murat's travel advice. Thoroughly recommend staying at Kemerhan Cave Suites.
Stayed in April 2022
Reviewed: 7 February 2022
Taha
KuwaitThe place is strange and gives you loved ones in the old residence
Stayed in February 2022
Reviewed: 8 November 2021
Dilan
TurkeyHotel was perfect about location, cleanliness and the comfort but more important than it is for us that we felt like at home. the stuff was so kind and helpful. defitinely will be back to the same hotel whenever we decided to go and see the beauty of the city!
Stayed in November 2021
Reviewed: 29 October 2021
Chelsea
United Kingdomthe property was situated in a beautiful , peaceful location .the room was beautiful ! huge bed comfortable and cozy . warm floors . the bathroom wow ! jacuzzi tub , robes , toiletries couldn’t ask for more
Stayed in October 2021
Reviewed: 13 October 2021
Hamad
PakistanWe couldn't see many balloons flying from property as most rides happen in goreme area.
Mehmat is a wonderful hotel owner who puts in many hours each day to run this property. His hospitality exceeded our expectations. He also arranged very economical shuttle to airport and negotiated on our behalf to waive off charges for children.
Stayed in October 2021
Reviewed: 10 October 2021
Stefana
BulgariaNothing.
Amazing architecture, great location, very clean room and comfortable beds, friendly staff and perfect breakfast. We definitely recommend the place! It is a short walk to the center with the restaurants and the market.
Stayed in October 2021
Reviewed: 8 October 2021
Fatima
ParaguayThere was nothing I didn't like, everything was ok.
The location is excellent, very close to everything. The breakfast was very good, the ration was correct and there was always coffee and tea available.The hotel is beautiful and you can see the dedication with which it was decorated, in addition we always found timely help in the owner and manager of the Hotel. Everything was excellent.
Stayed in October 2021
Reviewed: 10 September 2021
Nael
United Arab EmiratesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 August 2021
Eliane
LebanonThe bed is very comfortable, the toilet is wide, the hot water is always available.. Mehmet who is the owner of the hotel is very welcome, and a good person, he speaks good english..
Stayed in August 2021
Reviewed: 29 June 2022
Neha
IndiaThe staff does not speak any English. No coffee maker/electric kettle in the room.
The room is big clean comfortable and very beautiful. It has a big and comfortable bed. We stayed in a triple room and it was huge. The bathrooms are also very nice and big with a jacuzzi. It is very tastefully decorated. We had a wonderful time there. The location is also very good. Very easy to find and away from all the chaos of Göreme. The staff is very polite. I would highly recommend this place.
Stayed in June 2022
Reviewed: 14 April 2024
Mohammed
IraqThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Key West, USA
Columbia, USA
Harbin, China
Gloucester, USA
Kota Kinabalu, Malaysia
San Lorenzo di Sebato, Italy
Düsseldorf, Germany
Mumbai, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content