Kemerkaya Mahallesi Halkevi Caddesi No:27 Ortahisar, Trabzon, 61100 Trabzon, Turkey
#27 of 120 hotels in Trabzon
Guests' ChoiceBased on 405 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Samiya
United Arab EmiratesThere was no internet for 3 days! They kept on saying it is to be fixed, which was fixed on the 4th day when were leaving.
The location was amazing, we used to give them our car at night when we were back at the hotel and walk down the streets. Food street and the bazaar was so close.they gave us the two bedroom suite as were a family of four. The rooms were cleaned everyday. The staff was good. The breakfast was good
Stayed in April 2024
Reviewed: 26 April 2024
Hamed
OmanOne thing was effecting alot the air out side the hotel
I like this hotel alot and the first was the workers is very friendly and kind like rames, heyder, rajb, mostafa, pelget, and everyone
Stayed in April 2024
Reviewed: 21 April 2024
Said
OmanNothing
Every thing, hotel near shopping center, the breakfast is good, the service is up to level, some coffee shops around the area, available fir leat check out,
Stayed in April 2024
Reviewed: 19 April 2024
Kareema
Saudi ArabiaNothing
The location, breakfast and staff specially Ramez brother
Stayed in April 2024
Reviewed: 17 April 2024
Aqeel
Saudi ArabiaThe location was inside the city center. Specially thanks to Ramez
Stayed in April 2024
Reviewed: 16 April 2024
Abdullah
KuwaitNothing
Mr. Ramez in the reception was very helpful
Stayed in April 2024
Reviewed: 9 April 2024
Elrefy
Saudi ArabiaNothing
The staff are very helpful and cooperative specially Mr.Rajab , He was very friendly and cooperative. Location is excellent, in the market.
Stayed in April 2024
Reviewed: 8 April 2024
Abdullah
Saudi ArabiaEverything was perfect
Stayed in April 2024
Reviewed: 13 January 2024
Reem
KuwaitThe cleaness, breakfast and hotel personnel
Stayed in January 2024
Reviewed: 12 January 2024
Kareema
BahrainI recommend everyone to stay in Lifepoint hotel.
Stayed in January 2024
Reviewed: 11 January 2024
Aqeel
OmanPerfect location and professional personnel, I really appreciate Mr. Ramez for his hospitality
Stayed in January 2024
Reviewed: 10 January 2024
Amna
BahrainThis hotel deserves 5 stars, location was super and personnel was very polite and cooperative specially Mr. Ramez.
Stayed in January 2024
Reviewed: 1 January 2024
Abdullah
BahrainThe location of the hotel was perfect, hotel staff specifically Mr. Ramez very very professional and friendly
Stayed in January 2024
Reviewed: 29 December 2023
Abdullah
KuwaitNothing
Great location and the staff were very polite specially Mr. Ramez
Stayed in December 2023
Reviewed: 29 December 2023
Zainab
BahrainNothing
The hotel is excellent, the staff is excellent specially Mr. Ramez, clean.. The staff helps in everything..... Location in the city center, everything is near the hotel. Close to the airport, 10 minutes drive.. Next time we will only book at the Life Point Hotel. Thank you very much to the hotel and the nice staff
Stayed in December 2023
Reviewed: 27 December 2023
Waleed
Saudi ArabiaNothing
what a sweet staff well I don't know names of each and every staff member but Ramez on the front desk and another guy I don't know his name were so sweet and helpful , also the girl who used to serve us breakfast was a sweet heart , Trabzon naturally has very sweet people, the staff took care of us beautifully .... Will always remember their kindness 😍
Stayed in December 2023
Reviewed: 22 November 2023
Rengim
GermanyRoom Decoration - 4/10: The room decoration was a bit outdated and in need of renovation. The overall aesthetic of the room felt a bit behind the times, and some modernization would greatly enhance the overall atmosphere. TV - 2/10: The TV experience was disappointing. The channel options were NOT very limited, but the internet connection for the TV was terrible. Additionally, the picture quality was poor, detracting from the overall viewing experience. Improvements in these aspects would significantly enhance the in-room entertainment.
Location - 10/10: The location of the hotel is excellent! Its proximity to the city center and ease of transportation really impressed me. Breakfast - 7/10: The breakfast options were varied, but it could be improved with a bit more diversity. Bed - 9/10: The bed was really comfortable; I had an excellent night's sleep. Cleaning - 9/10: The staff was really attentive to room cleanliness; everything was spotless.
Stayed in October 2023
Reviewed: 14 November 2023
Jurga
LithuaniaHotel is new and stylish, the room was spacious and well designed, bathroom spacious as well, nice size beds and very comfortable too. Breakfast was great. By the way - hotel has really nice restaurant with the outdoor seating which doubles as breakfast area in the morning. Special thanks go to the hotel staff - had minor issue with Booking payment - they did all to resolve the issue (and successfully). The location of the hotel is really excellent - it is right on the edge of the city center and pedestrian area so easily accessible by car and has parking space. It also really close to newly finished seaside promenade.
Stayed in October 2023
Reviewed: 23 October 2023
Abdullah
KuwaitNothing
Everything, specially Ramez
Stayed in October 2023
Reviewed: 20 October 2023
Waleed
Saudi ArabiaNothing
The location was inside the shopping area, Mr. Ramez helped us alot.
Stayed in October 2023
Reviewed: 13 October 2023
Mohamed
Saudi ArabiaNothing
A great stay, I do appreciate Mr. Ramez for being so cooperative
Stayed in October 2023
Reviewed: 12 October 2023
Reem
KuwaitNothing
Everything was great, Ramez helped us a lot
Stayed in October 2023
Reviewed: 12 October 2023
Shafi
Saudi ArabiaNothing
Near the shopping area, the hotel manager Mr. Ramez was very cooperative
Stayed in October 2023
Reviewed: 4 October 2023
Khaled
JordanHighly recommended, the location is perfect, it has a great staff, clean facilities and I would book it again!
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content