1.Murat Cad. No: 57 Cekirge, 16071 Bursa, Turkey
#16 of 78 hotels in Bursa
Guests' ChoiceBased on 144 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
8.3
Facilities
8.8
Staff
9.2
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 18 May 2024
Mohamed
TunisiaOverall, we had a good expérience and we especially liked the thermal facilities
Stayed in May 2024
Reviewed: 15 May 2024
Özge
SloveniaBefore we came to hotel I via mail reserved the massage service but when we came to reception for massage they said we have to pay extra as they do not sell packages. I showed the receptionist the mails and their price list therefore he said his colleague made a mistake but then they quickly fixed it and we paid the before agreed price. This cause a little bit inconvenience but it was ok.
Hotel was really nice and clean. The stuff is amazing, they are very helpful always with a smile on their face. We also used hamam and had massage there and everything was perfect, relaxing. Breakfast was really delicious with good variety.
Stayed in May 2024
Reviewed: 9 May 2024
Kiyoshi
Japanexcellent facility good sellection of breakfast buffet
Stayed in May 2024
Reviewed: 2 May 2024
Ali̇
TurkeyGeneral thermal area could be enhanced by adding a swimming area for children since current pool temperature is a bit high for children usage.
It was really great stay in terms of all facilities. All staff cared about our child closely. Our room has been upgraded without additional cost, and room really met our expectations. Thermal areas are enough in therms of quality, variety and peacefulness. Since you can choose this property without even thinking. Breakfast offers many varieties and MUMM restaurant has many options for dinner and delicious to be tested. It was a good experience in a fine dining place.
Stayed in May 2024
Reviewed: 28 April 2024
Kostadin
BulgariaI got a call from reception desk at 22:00 to bring then back the umbrella I borrowed. For those traveling with EV - it’s a ZES AC charging station, so bring your cable and get the app in advance.
Excellent breakfast, helpful stuff.
Stayed in April 2024
Reviewed: 27 April 2024
Ayman
TurkeyBreakfast
Clean
Stayed in April 2024
Reviewed: 23 April 2024
Elias
JordanNth
The service was excellent. Excellent food and cleanliness. I recommend for families. And people who like comfort. In addition to a wonderful heated swimming pool And thank you for this family. Mr. Fatih Mihlar Ms. Nagihan Kocapicak Thank you always to the management
Stayed in April 2024
Reviewed: 1 February 2024
Fairenough
Kuwait- Very few parking lots - Limitted facilities around that area
Amazing breakfast, one of the best in Bursa
Stayed in January 2024
Reviewed: 2 January 2024
Juliia
TurkeyWe stayed at thid hotel 29.12.2023 - 01.01. 2024. The staff is great. They helped in everything. Good location. Check in was very fast!. The room is clean, nicely decorated, daily room cleaning and towel change. The breakfast was tasty and every day different food. The pool is clean and cosy, there is even a fitness but it's very comfortable. All organizational issues are resolved very quickly! Thank you to all the staff for the warm welcome. When we were leaving the hotel we got a sweet gift from the hotel, it was a surprise for us and we were very happy. 🇹🇷🇺🇦
Stayed in January 2024
Reviewed: 27 December 2023
Bayan
Saudi ArabiaCouldnt find availability to use spa massage and turkish bath scrub for booking before check out. It was fully booked.
The staff was very welcoming and all spoke English.. They gave my family and I connecting rooms and welcomed us with fruits in our rooms. Breakfast was good. Location was also good.
Stayed in December 2023
Reviewed: 15 November 2023
Hussein
Saudi Arabiabreakfast restaurant has no view to the outside
very clean very comfortable thermal bath and spa
Stayed in October 2023
Reviewed: 6 October 2023
Feridun
NetherlandsOur standart room was upgraded to a suite for free. It’s wonderful to see such favors when property has availability. Moreover, staff was very kind and helpful. Breakfast was also very good
Stayed in September 2023
Reviewed: 5 October 2023
Samia
United Arab EmiratesNothing
Loved the spa and their food is delicious!
Stayed in October 2023
Reviewed: 30 September 2023
Lana
Bosnia and HerzegovinaStaff and the hotel, they were so kind and there for anything you need.
Stayed in September 2023
Reviewed: 11 September 2023
Hosam
Saudi ArabiaYou will need a car or the hotel taxi.
The thermal was so nice but both two were mixed
Stayed in September 2023
Reviewed: 6 September 2023
Jay
United Arab EmiratesI loved everything but if there was just one thing I would want a normal indoor pool instead of 2 thermal pool. But hotel is fantastic and I would only stay here if you I visited bursa again
I loved everything..from rooms to facilities to staff..location...everything 10/10
Stayed in September 2023
Reviewed: 5 September 2023
Fahad
Saudi ArabiaNothing
I liked the cleanliness, excellent location , great spa. Excellent breakfast and restaurant. Great help and smile faces especially Mrs Kumyaka in reception. They upgraded my reservation to a suite free of charge. Definitely this 5 star hotel will be my favorite in Bursa
Stayed in September 2023
Reviewed: 26 August 2023
Ernst
NetherlandsSometimes there were problems with the Wifi
The service of the staff workers in every aspect.
Stayed in August 2023
Reviewed: 20 August 2023
Seonaid
United KingdomRooms weren't ready when arrived as mixed up booking. Thought 2 singles not 2 doubles. Sorted quickly. Air con a problem in 1 room. Hairdresser wants very good!
Pleasant stay. Nice staff
Stayed in August 2023
Reviewed: 20 August 2023
Li
NetherlandsNo
Super friendly and helpful staffs. Breakfast was tasty and service was excellent.
Stayed in August 2023
Reviewed: 18 August 2023
Ghassan
Saudi Arabialoved the spa, excellent service and very friendly staff and nice breakfast
Stayed in August 2023
Reviewed: 5 August 2023
Gary
United KingdomNothing
Beautiful building with amazing spa resources. The rooms were lovely and spacious with a very comfortable bed.
Stayed in August 2023
Reviewed: 5 August 2023
Abdulaziz
Saudi ArabiaAir conditioning at King suite is not colling well
Staff are very welcoming and willing to help Facilities are clean Shower kits are available in good quantities Location
Stayed in August 2023
Reviewed: 19 July 2023
Me_alrasheed
Saudi ArabiaThe internet connection sometime is very weak
Stayed in July 2023
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