Cleaning and toilets Beds

Staff treatment was exceptional Cleaning Flexibility Will arranged

Stayed in August 2023

I can say all good

Reception team very helpful and building is new

Stayed in July 2023

Second Bedroom size

Comfortable

Stayed in July 2023

Nice, new building. My room was spacious. It looked exactly like in the pictures. It was clean, which is very important for me. The staff is very polite and helpful. Some people wrote it's on a high ground so u need a car! I don't know honestly what people do in Trabzon if they don't have a car. All the nice places are at least an hour away in the mountains. So u need anyway a car. U can't get around without a car. I wouldn't rely on taxis. They'll rip u off. The important thing they have a parking lot in this hotel. My advice, no matter where u book, don't book in the center. Driving there is a nightmare.

Stayed in July 2023

Every thing is excellent

No breakfast in that hotel

Stayed in June 2023

Nohing

The staff and room are exceptional

Stayed in June 2023

Location

Nice and clean

Stayed in July 2023

shops were not nearby on foot. Google maps could not find the location easily.

The view. Speciousness of the room, washing machine, kitchen, sofa bed very comfortable.

Stayed in June 2023

reception guys is friendly. but language is the barrier. but it's okay. he is helpful.

cooking utensils can be better. it is not complete. there is no Dryer in this apartment. if you are on the move. don’t wash our clothes or else u will be in trouble drying the clothes.

Stayed in October 2022

nothing, i will comeback again soon to this place

perfect location polite staff (Denis&Ali) big apartments

Stayed in October 2022

no breakfast provided. taxis take time.

good location, excellent views

Stayed in August 2022

Nothing

The feeling of home ... they always helpful and provide advice in everything , I like my stay in Melissa otel as well as my family.

Stayed in August 2022

The apartments on the sixth floor are very noisy, because there is a cleaning room on the seventh floor

Very helpful and respectful reception staff

Stayed in August 2022

that there were no stores or restaurants available or nearby..However, they have informed us that they are going to construct a restaurant and reception area.

The best thing about the place is the cleanliness and the service. Both Ali and Denis were very welcoming and helpful. they were always available and tending to our requests.. The location of the hotel is nice however you need a taxi or you need to rent a car since there are no shops or grocery stores nearby. Maydan and forum mall are 10-15 minutes away by taxi. The place is excellent for families as the suit is spacious and has all amneties needed

Stayed in August 2022

Water pressure is low, toilet chair water valve was not working properly.

modern, clean, spacious, good staff

Stayed in August 2022

1- it is hard to go for a walk with elderly in the area as the roads are pretty steep. 2- we went in the rush of summer holidays it took time for taxis to come up there. 3- there is no breakfast service or restaurant in the hotel.

1-the location was close to meydan, maybe 10 min ride and closer to forum mall. 2- very clean hotel apartment with kitchen and laundry facility.. but no drier. 3- view we got was really nice of the mountains and partly of the ocean.

Stayed in August 2022

not far away

clean

Stayed in August 2022

It is default to find taxi all the time

Very friendly staff. Location. Clean.. Worth the money

Stayed in August 2022

Ali and Dennis are collaborators, and frankly, the apartment is beautiful and there are 3 toilets, and its location is next to the airport, also it is clean and suitable for families, if I go back again, I will rent here

Stayed in August 2022

it’s not comfortable living without a car there. and taxis are not always available.

The receptionists were great and amazing helping us in anyway possible.

Stayed in August 2022

The Bathroom in the Master Bedroom does not contain a toilet!!

Clean and new. Very close to the airport and the mall.

Stayed in August 2022

The hotel location is far from supermarkets, About 10-15 minutes walking, and the hotel located on a hill. The receptionist offered their own car to transfer the guests and they really help everyone specially the old guests.

Very new, clean and comfortable rooms. The receptionists were very nice and helpful. And they help me to rent private car for tours. 10-15 minutes to arrive Trabzon airport. Most of the kitchen accessories were available and very new and clean. very nice view for the city and the sea.

Stayed in July 2022

None

I like everything about this property especially the superb service that we received from Ali and Deniz, they treated us with total respect and they are very humble and down to earth. We felt like we know them for ever. The cleanness of the property is o overwhelming. We definitely will be recommending this property for others and will be using the same property for an extended period in the future, keep in mind: location, location, and location.

Stayed in July 2022

The place didn’t offer breakfast. As for the location, it’s excellent for people who are looking for a view to enjoy and a quietness for comfortable stay . Medium size shopping markets and restaurants are at 1/2 to 1 km while Trabzon mall is about 1.5 km, though waking is a bit hard as the place is in a mountain area. The apartments are really spacious with big rooms, living area and kitchen full with all amenities, hence highly recommended for families specially. Reception guys, Ali and Deneen, are very very nice, hospitable and helpful, I would sincerely thank them here for what they offered and helped me with.

Stayed in June 2022