🤷‍♀️ everything was great 😎👌🏽

Excellent customer service super accommodating staff 🙏🏼🤗, great location, close to several lifts (varying in skill level ) excellent food !

Stayed in March 2024

The food was amazing I can rate the chef 10 star The manager was gentle

Stayed in March 2024

Some problem with shower, the drain was slow and the water didn't leave well

Very good place to relax, there is all you need, the food was great and different, staff was very attentive and ready for help, ski roads are near the hotel

Stayed in January 2024

Amazing staff, great food and location

Stayed in December 2023

location and hospitality

Stayed in December 2023

Lift - narrow and only good for 2x pax

Location, view, accessibility to skii resort, warm staff, clean room, food! Çiğer is the best!!! Its worth coming back!

Stayed in January 2024

Above expectations

Stayed in December 2023

Sadly I need to leave too soon, definitely a rare gem

Location, service, food, facilities

Stayed in December 2023

Full board policy and food variety

Location is perfect for family and playground

Stayed in December 2023

only small problem they give us food what cooking one type like house but it is nice.

Many thanks for your help and advice.

Stayed in December 2023

Nothing

The service, the hotel, the food

Stayed in July 2023

We visited Uludag during off season when most of the resorts are closed in this ski station. But this property was open and a restaurant onsite was also functioning. We reached around 9pm, staffs were very welcoming and our check-in was swift, we were provided all the information. Hotel was clean, room was amazing and every detail was unique. We had our dinner at the onsite restaurant which served mainly Italian dishes and we really liked the food. Breakfast was amazing and in huge variety, very filling. Looking forward to come back and highly recommend.

Stayed in June 2023

Nothing

Nice place

Stayed in May 2023

No thing

it’s nice hotel. But there is no dinner at the hotel restaurant, nor will we go down the mountain for you to eat.

Stayed in May 2023

perfect

Stayed in April 2023

The design of the hotel and all the materials used are of very high quality. But it was a little insufficient in terms of room cleaning. It definitely deserves to be better. Breakfast was insufficient on the first day, it was open buffet on the second day. But a hotel like yours with great comfort and perfect location deserves better.

The hotel is right in the middle of the Karkay and Beceren tracks, and you can reach the two tracks on foot in 2 minutes. The ski room in the hotel is amazing people. The ski equipment is clean and high quality, the employees are qualified and there are great ski instructors for those who want to take lessons. In the ski room, Resul Bey was our assistant in every way. You can go directly to the piste from the ski room. The view from the rooms overlooks the runway. There is a beautiful forest and snow view. The bed and pillows are perfect for sleeping. Room and shower are warm, towels are clean. The hotel is nicely decorated. It has a private a la carte restaurant.

Stayed in April 2023

very good

staff especially person Furkan

Stayed in April 2023

The view from the hotel room is amazing, nice restaurant, open fire. Great ski slopes. We will definitely come back!

Stayed in March 2023

lateness in check in Process

staff was very nice and helpful

Stayed in March 2023

It was over heated and we had to always keep the window open to maintain a decent room temperature.

Its proximity with the slopes and cable car, the kids club and the full board option.

Stayed in March 2023

a little but expensive

staff specifically Gizel was amazing! the ski on ski out.

Stayed in February 2023

The food was okay but a little repetitive after a few days.

Great location, friendly staff, rooms were decent and we had everything we needed. The sauna and spa were a nice bonus and the ski rental place in the hotel was great. Would stay again!

Stayed in February 2023

we had small problems with reception and valet guys but supervisor was not helpful at all and did not seriously try to solve the problem, we had to argue with them a lot to take our rights. valet guys were nice except old man he was very rude and shouting and not welling to take his responsibilities well and want to do everything by his way even if wrong, even he was shouting with another guest, we had to call the supervisor again to at least solve the issue (they lost our snow chain and want to sell us used one with 1500 TRY !!!)

room very small but clean and tidy location near to ski lift, they have good ski store with very nice staff and equipment breakfast and dinner was very good and delicious tea break was average and tea finished very early before finish the break lobby not big but nice and tidy they have small gaming room and children salon

Stayed in February 2023

Nothing

It was a two-night stay, but I was surprised that the room was small and the view modest, but I rely thank Mr. Eray the sales manager, for containing the matter and making an upgrade to a room with a wonderful view but it consisted of three single beds which is cost me 85 Euro and it did not make a problem for me. The location of the hotel is exceptional because it is located in the middle of a lively and snowy area and I liked the restaurant and café on the first floor with its unique view and wonderful atmosphere. One of the most wonderful things that is what Miss Gizem is doing in terms of attention and care from the moment of confirming the reservation and before traveling until my arrival at the hotel and what she offers of services and assistance even after our arrival. She was fluent in English, as well the hotel staff. Sure, I will back again, and the hotel will be my first choice.

Stayed in January 2023