Noisy with loud music

Hotel was fabulous. The facilities were great and security was very good. A safe hotel for family. Food was varied and exotic. All the staff were helpful. A special thank you to Layla the Desk Manager and Mr. Idris the Guest Relations Manager for dealing with all our requests - they deserve a promotion. Beds were comfortable and rooms were a good size. Spa was lovely and indoor pool was nice and warm. The view of the mountain is unbeatable!!! And the waterslides were thrilling for adults and children alike. I would like to thank Rai Premium for a fantastic holiday!

Stayed in May 2024

Nothing

Luxury place! I love the waterpark

Stayed in October 2023

Slightly lot of people

Animation is on another level, a lot of entertainment especially for the kids. Waterslides are awesome

Stayed in August 2023

You had to be quick to get a sunbed by the pool (but I was there in July so there was a lot of guests).

The beach and the stunning view of the mountain.

Stayed in July 2023

Room cleaning was not always available. The only cleaning services available was towels changes. Minibar in the room was filled only in the end of our 10-day vacation. Also bottles of water were not served in the room. Needed to run down to the bar each time to take water. It wasn't a problem, but could be fixed. Extremely big minus is that almost all deck chairs are occupied starting from 6AM. I think that if the hotel wants to attract European tourists, it should review its policy... At least forbid leaving towels for the whole day without using deck chairs. Otherwise, we had to wake up early and run quickly on the beach to find a free place to rest. The same with the amphitheater. Each time when we tried to watch the show, all places were occupied by empty bottles, which is forbidden as the administration representative informed us. These are 2 points that I think the hotel can improve on, and are mentioned here not as something bad, but as something the hotel can take more control of.

The room and the hotel in general were very good. The sea was clean and warm, great animation team, very nice waiters, especially when you thank them! Territory is green and amazing. Great food, especially on Tuesdays when fish is served. Administration is kind and very helpful. This is my second time in this hotel, and I come back there again for sure!! I am pretty much sure that the hotel is really worth paid money and I highly recommend to visit it.

Stayed in July 2023

The outside swimming pool was cold.

The sea shore and food.

Stayed in October 2022

staff mainly spoke russian and english was not great by a lot of them , inwould not recommend english speaking familes to this resort

Great facilities, hotel is lovely , nice swimming pool , private beach , good food

Stayed in October 2022

Everything is PERFECT!

Absolutely beautiful, delighted with our stay here, 200% we would come back with friends /family EVERYTHING! NOTHING TO FAULT! DREAM PLACE!

Stayed in October 2022

We thoroughly enjoyed everything about our stay at Queen’s Park Rai Premium Tekirova. The staff was very attentive, the food was rather delicious, the accommodations for children and adults were nice. You have the best of both worlds at this resort, the sea view in the front of the property and the beautiful mountains in the back. This property even has two waterparks on premise - one for younger children and the other for older kids/adults. The resort has everything you might need onsite, but if you choose to venture outside property lines there are even endless stores to shop and grocery stores/pharmacies if needed. Family friendly resort. We had a fabulous time and look forward to returning!

Stayed in September 2022

the hotel is purely Russian speaking. everything was perfect, however more facilities and English speaking stuff would be make it more attractive for more people.

clean, good variety of food for all inclusive, high standard of finish

Stayed in September 2022

Absolutely incredible place It is not a big area but you have it all there including an aquapark with a lot of attractions, a big and nice pool and sea beach. It is also a very good spa with a kind staff and an impressive interior.

Stayed in August 2022

the only thing that can be mentioned here were the lifts which were too slow and too less for the number of guests at the hotel and had to wait for a long time to get in one

an exceptional hotel, beautiful beach, clean rooms and pool and a definite value for money. Thw buffet had a huge varieties of food and drinks with different options everyday. every night there was an entertainment show happening at the amphitheater. The staff are really helpful and welcoming and everything looks exactly as you see in the photos.

Stayed in August 2022

May be the animation can be done both in Russia and English for those who don’t understand Russia

Absolutely stunning I could mention lot of think that make me really happy about this hotel. First the hotel manager and all the personnel were professional and really helpful for any matter. Second the hotel itself is clean and the view from the mountain, the garden and the sea is incredible, their aquaparc for adults and children could have not be more attractive. And then the food I have never seen a buffet like that with lot of varieties of food, and you can eat at any time there will be always a food for you even at midnight. Plus they have two restaurants a la carte with a wonderful menu. The water sport the the beach is also diverse and the price is reasonable. I really enjoyed it and would recommend it for both solo or family trip all the activities are define to give you an incredible holiday.

Stayed in July 2022

Missing quiet zone for relax in the evening, the sound of Disco Music reach every corner of the facilities and you're forced to go out or in your room with a sleeping baby. Quality of alcoholic drinks to improve. The beach is not a proper beach but small rocks, not comfy to bathe without proper shoes. Cleaning of rooms to be improved.

Great for family with children, 24 hours food and drinks at your discretion

Stayed in July 2022

lobby and elevators

food and aqua park

Stayed in June 2022

Despite the international hotel, the staff did not know English, just Russian. I realise, majority of their customers are from Russia, but waiters should know what "fork" means, security guard should know what number is "eight" and that "cuba libre" is not a beer. I do not expect fluent English, but the staff should, at least, know the basic words in English "just in case".

I liked the room, cleanliness and services. There are lot of beach bars when one can take a refreshment from. Also staff is always willing to help.

Stayed in June 2023

Our room was not so great. We had the jacuzzi room. In our first room our AC didnt work for 4 days and it was literally 40 degrees outside and the room was like a sauna all day and night. We got a replacement room, where the AC worked but the ventilation in the bathroom didnt, the blinds seperating the bathroom and bedroom didnt work either so it was open all the time, and one night we found cockroaches in the shower.... There was also a door which led to the room beside, in our room (clearly they made a bigger suite into two rooms) u could hear kids screaming all night and people talking, so there wasnt too much privacy.

The staff were very friendly, the food was amazing, the hotel was beautiful, the room was ok.

Stayed in September 2022

Not clean rooms a lot of people small territory the animation poor the cocktail not tasty and not beautiful

i like just view

Stayed in June 2022

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Stayed in May 2024

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Stayed in July 2023

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Stayed in June 2023

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Stayed in May 2023

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Stayed in July 2022

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Stayed in July 2022

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Stayed in June 2022