Everything was shut

Close to the airport

Stayed in March 2024

Breakfast

The staff, especially Nur and Fadil were very nice!

Stayed in August 2023

the air conditioning would only go down to 23 degrees, called reception who sent an engineer and he said this is the default setting for the hotel. whats the point of having a control panel in each room if you can’t control the temperature? the room was far too hot through the night and not being able to lower the temperature was incredibly frustrating.

very clean, modern and comfortable room.

Stayed in May 2022

Very few members of staff around. Everything took a lot longer than it needed to.

Good location. Originally a well built facility.

Stayed in July 2021

Cigarette smoke smell everywhere. Air conditioning never worked.

Easy access, close to the airport.

Stayed in June 2021

We were there at the end of March. It was just heating up and already their AC could not cope. Our room was 30C - warmer than outside, and the staff said they could do nothing! Hate to think what it is like at the height of summer

Convenient food airport and highway

Stayed in April 2024

Unfortunately hotel is neighboring very noisy nightclub. There are smoking smell in the room and halls. As a non-smoker am quite sensitive to that smell.

Thea breakfast was great and very plentifull. Huge menu of different dishes, great assortment of cheese, sweets, dairy. Hotel stuff is very polite and supporting.

Stayed in January 2024

Fantastic price for the quality of the hotel. Really helpful, friendly staff and they gave us a free breakfast just to be nice.

Stayed in February 2024

The view

Stayed in September 2023

Love it best customer service very good breakfast

Stayed in August 2023

lack of service! staff didnt speak english! you should call the room service 3 times to get them! when you need extra water you should pay for it!

Stayed in June 2023

The handling of customers through booking.com and generally customers. We ordered big suite through phone and they told they could give us a big suite for 3 persons for 8.500 turkish lira. After 2 conversation with phone, we settled it and asked if it was ok to reserve through booking.com. The hotel booker said yes, and so we did. We came to the hotel they wanted to charge us 10.000 turkish lira and we reminded them our conversation. So they started to make all our papers, they got our pas and information. And they let us wait approx 20 min in the lobby without any card to the room. Then we told them that we would go up to the restaurant until they finished their paperwork. After 2 hours they told us to pay extra for 1 person at the restaurant and we did not got our key card yet. Then I told them that we would not accept it. Then they came with the entrance card 2 hour and 15 min after, to the hotels restaurant. And I did not accept the card before settling the price. So I went down to the lobby and they insisted on the price of 10.000 turkish lira and I finally accepted it, but they want us to cancel the booking.com reservation so they could get more profit. And I did not accept it and cancelled the reservation through booking.com. I did not stay at the hotel and went out. We started with a price for 8.500 lira for 3 persons and went up to 10.000 turkish lira for 2 persons and then 10.000 turkish lira without involving booking.com which I did not accept. They do not keep their word. Its a pity that they are associated with booking.com and turkish airlines as program partners. The staff did what they could, but were not honest in the end maybe afraid losing their job. But the day after the hotel charged me for the full amount without any stay. If booking.com can't resolve it I will contact Turkish airlines to rethink to put theire name beside a hotel, which is representing first class fraud and scam. Stay away is your best option.

It has nothing to offer except scam and fraud. Please stay away from this location. Please also do research from various sites before entering, this location. These are my honest thoughts.

Stayed in March 2023

good utilities and clean rooms

Stayed in October 2022

The behavior of the hotel staff was very good and friendly and they helped us a lot. The bar on the roof of the hotel was excellent and beautiful. The restaurant's food was varied and delicious

Stayed in December 2022

Cleaning standard can be make more good, specifically outside windows glasses. Room service to be more active.

Break fast was Excellent, Breakfast area very good.

Stayed in December 2022

too much smoking in the restaurants

centrally located

Stayed in October 2022

Rooms were Hot. Hotel is OLD. Shower door were broken and first room had water leak in room. Two different style keys always an issue either not working. All rooms smelled like cigarettes for a no smoking hotel.

Stayed in October 2022

fitness club doesn’t provide any towels for sauna and hamam. they even didn’t give water when I was thirsty after gym even if I said that I would bring money 5 minutes later. the restaurant on the 25th floor has pretty bad kitchen, personally I paid more than 1000 lira for 2 person but food was not tasty.

very nice location, good breakfast and rooms.

Stayed in October 2022

The night I stayed, there were parties on every floor and the noise did not cease until 0200. I had to rise at 0400 to go. The hotel seems to be located close to Konya university and the bar was offering arrival party for students.

The hotel is well positioned and the rooms are clean and comfortable.

Stayed in October 2022

one of the worst experience ever. paid 111 USD for a big room but got a tiny room in the end. pathetic room service charges 10 times for a water bottle. take 1 hour to arrive for any order. waste of money and time.

Stayed in April 2022

The hotel room didnt match at all to the photos that were posted. Average hygiene. Not renovated or renewed since a long time. Location was very hard to find and hotel is next to a Club , which disturbed our sleep with its loud music ( we heard it till the 24 th floor). Staff was not friendly. From the beginning to end of my stay I couldn't believe it's a 5 star hotel. Not worth the money at all. Not recommended at all.

Stayed in August 2021

Too much noise from a club on roof-top. We couldn't sleep and rest. The selection in the room service menu was too poor and the food quality was not great. The in-house restaurant didn't offer anything then the room service menu.

Not much. The bathtub maybe.

Stayed in July 2021

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Stayed in May 2023

There are no comments available for this review

Stayed in April 2022