Flavours restaurant and smoke/smell at Tepanyaki

Breakfast buffet

Stayed in April 2024

The only downside is the hotel is located away from a lot of outside shops so you have to get a cab if you want get into belek for shopping or walking around.

Tui Magic really exceeded my expectations! I couldn’t find much images online from previous guests I did check youtube and social media but I just took my chances and my god I was genuinely very surprised. Very nice hotel, food is amazing every day there’s a different theme around the hotel and for dinner! The activities in the hotel were endless and the hedgehogs/ turtles/ cats the hotel have on site casually walking around are super cute!!! You definitely won’t go hungry and the land of legends is literally a 5min cab ride! Definitely will be going back as it’s great for family resort holidays where you just want a hotel type of holiday.

Stayed in April 2024

Nothing

Nice staff specially Ihsan aksoy, he was very helpful and kind. The food was very delicious and the room was comfortable and very clean. All was incredible!

Stayed in April 2024

Staffs are so nice and friendly. Many cats in the facility also gave us good mood.

Stayed in November 2023

The facilities, the staff

Stayed in September 2023

I was at the hotel for only five days, but I didn't notice any significant shortcomings.

I liked everything about this hotel. With each passing day, I was more and more amazed and delighted by how everything here is organized. The hotel team tirelessly works to ensure the comfort and enjoyment of the guests. The food in the restaurant was always fresh and delicious, with plenty of vegetables and fruits. The beach is spacious, with enough room for everyone. And of course, what was very important to me, was the care for nature and sustainable development. For example, there are many cats living in the hotel, and there is food, shelters, and a veterinarian who comes to check on them every 2 weeks.

Stayed in September 2023

The kids club and the team running the kids club they are outstanding have been to multiple hotels but those girls are exceptionally dedicated and great with kids Thank you so much Louisa, Nina, Arife, Aleyna, Özgün, Kirsty, Sofia and special thanks to Holly for their attendance and dedication to kids

Stayed in August 2023

Old looking rooms. Not proper cleaning of the rooms. Too loud Magico restaurant.

Stayed in August 2023

Biggest gripe was as good as the dancers were, on previous stays when there was an outside evening show once or twice a week which offered something else, and again good as the Corde Lisse (aerial acrobat) guy was, seeing him 4 times in five days wasn't great. This was clearly done as a cost cutting exercise and Masmavi was worse for it. Other issue was our shower drain blocked and spilled into the bathroom. We reported this on the first day, then twice more, but it was only remedied day before we left.

The staff and entertainers were excellent who went out of their way to make our stay as pleasurable as possible. In particular, Memmet, Ibrahim Ayvas and Evert? - (the Executive Sous Chef?) who when he found out my wife was gluten intolerant the following day prepared a bespoke very fine cheesecake, see photo. There was a wide and varied selection of food which was all very good. The airport transport is only 30 minutes.

Stayed in August 2023

2 things we need to mention , one is entertainment , is not good , was boring . Other one is food , not much Turkish option specifically grill item , we would expect more grill chicken , more Adana kebab etc .

Every thing is very good , all facilities were brilliant, slides , beach is seems inside resort !! Room was clean , well maintained , infrastructure wise brilliant!!! So many pools around , best thing is lagoon beautiful!!! Staff was extra helpful no doubt about that , specially we have to mention gentleman name Yilmaz from guest service wee extra helpful.

Stayed in July 2023

Nothing to be mentioned

The best was the farewell/dressing room, useful if you do have some time between the check out and departure

Stayed in July 2023

I feel that the price was a bit too high.

Everything nice!

Stayed in June 2023

The rooms need updating - the doors and door casings are already quite worn and the furniture is worn and the sliding doors no longer move properly. The cleaning is quite superficial - the walls have killed mosquitoes and other stains and the floor is not very clean (however, there is a little progress, last year the floors were sandy and you couldn't walk barefoot).

We liked the large grounds, which are well maintained and well laid out. Lots of pools, a separate children's pool and water slides, a separate pool for active people with music and games, a separate +18 pool and several more separate pools for undisturbed swimming and relaxing. A long and wide beach area with a sandy beach (this year there were more pebbles on the beach - last year there were very few pebbles). The food was OK, no delicacies are offered, but the selection was sufficient and there was always something suitable. The SPA seemed quite small and modest, we went to explore once, but when the staff heard that we didn't want their paid services, they lost interest in us, and walking around on our own, it was unclear which saunas there were free to use and which were paid for. The evening entertainment is quite OK, but last year was a little better (for example, there was Oktoberfest and a rich seafood gala dinner - this year there was nothing similar)

Stayed in May 2023

The overall staff were very friendly and helpful. However, I encountered a lady at guest services who was a little rude and didn’t really help me with my query so that left a bad impression.

Stayed in May 2023

This hotel is wonderful and really amazing value. I'm usually bored of the all-inclusive buffet after about 3 days, but the variety and quality of food here is exceptional. It's also really sympathetically built around the landscape and isn't imposing on its environment like most big hotels. We had an solitary issue with a member of the housekeeping team and the way it was dealt with by the guest services was just brilliant. I'm usually an independent traveller and rarely stay in hotels, but I highly recommend this hotel for a relaxing break.

Stayed in November 2022

because off dead season food bit poorly not much choice that’s all

all staff are amazing asSpecially Ercan he’s everywhere 🙈 all staff are very friendly and smiley happy to help you well done 👏

Stayed in December 2022

…bad smell of sewer outside the room…

All fine, but…

Stayed in November 2022

first room to noises at night but then they moved us to another room

the staff and facilities

Stayed in October 2022

On the 1st day Both my kids slipped by the kids pool and nearly had some very serious injurys, they feard the pool area for the rest of the trip, the highlight of our trip turned into a disappointment and a sudden anti climax. The tiles used by the pool areas are all not non slip especially in the kids area and this needs some urgent / renovation as it is dangerous.

I liked everything, weve made some good family memories here!

Stayed in October 2022

One negative thing was that our room was connected to the next room with a standard (locked) door that did not isolate the light or the noise very well. As we had very quiet neighbors, it was not a big problem for us, but this can definitely be improved.

Everything was super clean all the time. We loved that there were a lot of sunbeds by the beach and by the pools so that we could easily move around the places during the day. A lot of food options for main meals. The hotel was well separated for families with small kids, or for people looking for a more quiet holiday. They had a separate adult pool and bar. The location was very good, 30 min away by taxi.

Stayed in September 2022

some more information about resort and facilities upon arrival would have been much appreciated as well as about booking restaurants

location and facilities

Stayed in September 2022

Small plastic tables on beach are not cleaned on regular basis - not pleasant to see someone's juice or beer spill on table while sitting next to it. No basic supplies such as dental kit in bath room, which is very strange for 5* all inclusive hotel. Can't get a drink in main restaurant yourself, have to wait hotel stuff to help. Sometimes they are too late. Why just not supply juice / water/ tea dispensers to let peoples help themselves such a way as they collecting meals.

Good and nice hotel. Food is just delicious. Everything is very fresh and tasty. Can't stop eating... Beach is clean, nice and sandy. Few swimming pools with activities. Beautiful service in beach restaurant pool bar and bar next to shops.

Stayed in August 2022

Quilts need to be bigger they don't cover the full king beds but everything else was fantastic and would definitely recommend it

Stayed in September 2022

not a lot for children to do in the evening, games and arcades were payable which I wouldn’t expect from a 5 star hotel.

everything was clean and 5 star service

Stayed in August 2022