Kestel Mahallesi Sahil Caddesi no: 121, 07450 Alanya, Turkey
#77 of 296 hotels in Alanya
Guests' ChoiceBased on 158 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
8.1
Facilities
8.4
Staff
8.9
Value for money
8.7
Free WiFi
7.7
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End of dialog contentReviewed: 23 May 2024
Şervan
TurkeyThere are many rocks in the sea
Staff are amazing. Bartender Salih was very interested. Thank you Salih. The rooms are very comfortable. New hotel.
Stayed in May 2024
Reviewed: 20 May 2024
Maria
DenmarkThe room itself was a bit disappointing. We are aware that we got it for a good price so can’t complain much, but it was dusty, had small hairs on the bedding, the “balcony” too small to sit on comfortably. The cardio machines in the fitness room could do with an upgrade. Incline function of treadmill was inoperable, the cross trainer wasn’t working properly and the bike too malfunctioned.
The price of our stay and the food + Salim, the pool area bartender, made a huge difference for our stay. You could tell he was liked amongst guests. Plenty of sun beds to choose from. Pool bar great too - stayed open till late. We made use of the fitness room which has plenty of equipment.
Stayed in May 2024
Reviewed: 11 May 2024
Vivienne
United KingdomThe all inclusive drink menu was very limited but for the price we paid I can't complain. The food wasn't great. Possibly suited to Eastern european tastes, but fresh salad was lovely and plentiful The big problem was the major road right in front of the hotel! A 4 lane highway. Traffic noise was appalling. Our first room fronted onto the road, and even with the windows closed the road noise was disturbing. On mentioning it we were swiftly moved to a side room still with great views,but less noise. Although the hotel and staff were great....we probably won't return because of the road noise
The hotel was very comfortable and clean. Staff were all lovey, helpful and cheerful. Smart room and bathroom with comfy bed
Stayed in May 2024
Reviewed: 6 May 2024
Cristina
RomaniaThe beach is made of stone and it is risky to enter th sea water, you can get injured.
Clean and modern hotel with functional and modern air -conditioning
Stayed in April 2024
Reviewed: 20 April 2024
Ferenc
Hungarythe outside bar was not working yet due to pre-season
kindness of staff value for money I really liked the selection of traditional food
Stayed in April 2024
Reviewed: 20 April 2024
Bunn
United KingdomNo pool outside area for 3 dogs. Were they stray?
Good room, breakfast decent, lovely breakfast room.
Stayed in February 2024
Reviewed: 6 April 2024
Ward
United KingdomThe buffet was sometimes a little cold. The staff do what they can for you though. If you ask for fresh chips etc they will make them. I also had to ask for a kettle for my room but that was also no problem.
The hotel and the spa are really nice and the staff are really helpful. We used the spa and pool almost everyday.
Stayed in April 2024
Reviewed: 2 January 2024
Elman
Russiawinter time light is needed even more - check yje light in the rooms
1st line location Readiness to support Easy to access
Stayed in December 2023
Reviewed: 25 December 2023
Abusamaha
United Arab EmiratesMatrix is not comfortable and no tee,no coffee in the room ,no conditioner in the bathroom
Location is 👍
Stayed in December 2023
Reviewed: 22 November 2023
Vasyl
UkraineGreat hotel, room was clean with beautiful sea view. Nice and friendly staff. Recommend.
Stayed in November 2023
Reviewed: 15 November 2023
Thomas
AustriaFriendly straff and good value Rooms are good and as on pictures. We had a nice stay
Stayed in November 2023
Reviewed: 7 October 2023
Gennadiy
United StatesFood, food, food. This is hotel good for Vegetarian.
Comfortable rooms. Beach access Friendly staff
Stayed in October 2023
Reviewed: 3 October 2023
Ian
United KingdomNot much choice of food but what ther was was quite nice. Poor choice of alcohol with all inclusive, beer vodka gin wine and soft drinks, and what really annoyed me from 10pm they charge you for drinks not very all inclusive in my opinion. Beach not the best. Location not great
Hotel clean . The young lads working the restaurant and bar with exeption of 1 of them. Reception staff good.
Stayed in October 2023
Reviewed: 20 September 2023
Kasra
GermanyThe mattress was not comfortable and as a person who has a little backache it makes me feel bad every morning. The variety of food was good but not a good menu for meat lovers and it was one of the most disadvantages of the hotel which most of the foods are without meat and chicken. The last disadvantage of the hotel is having a lot of cat in the restaurant and lobby, I didn't like the situation that they allow cats to come to the internal space of the restaurant and all the times this issue make us annoyed and uncomfortable while eating our meals.
We had a 12 night stay there and everything was good, staff were so friendly and helpful, the location was good and the hotel has a private access to the beach with bar, umbrella and bed and the beach was clean and not crowded. The variety of food was good specially for the people who are vegan. Everyday the room got cleaned by room service which was good and we also asked for honeymoon package which was free of charge and we liked it.
Stayed in September 2023
Reviewed: 9 September 2023
Omid
NetherlandsNothing special to say
All was perfect
Stayed in September 2023
Reviewed: 7 September 2023
Muhammad
United KingdomThe property had issues with the toilet flush, but it was promptly dealt with
The property was clean and pleasant
Stayed in September 2023
Reviewed: 30 August 2023
Vlada
Czech RepublicNevertheless, variety of food is quite poor: only one dish with meat per lunch or dinner; no seafood/fish at all during our stay (7 days) - this is the reason why people are standing in long queue around grill place waiting for the portion of freshly cooked chicken/beef - this caused long waiting before you have a proper meal. Some staff members from beach bar and kitchen don't speak any language but Turkish, and were being not helpful while asking for assistance and even hostile from time to time, which spoiled general vacation spirit.
Generally, everything was good and a little better even! New condition of hotel rooms and pool, private and clean beach very close to the hotel. Food quality is great, as well as supportiveness of hotel's representatives on reception. Sea view from every room literally. Overall, wonderful quality/price correlation.
Stayed in August 2023
Reviewed: 29 August 2023
Zoki
SerbiaI don't like a lot of it
The entertainer, the guys who worked in the restaurant, the cleaning ladies,
Stayed in July 2023
Reviewed: 27 August 2023
Oleh
UkraineThe beach is rocky Not a great variety of food, you have to come as soon as breakfast/lunch/dinner starts otherwise the choice will be minimal, you will have to choose from what is left Wi-Fi in the room did not work, and the speed in the lobby was deficient It is cold in the sauna almost all the time The hotel is in a rather not fresh condition
Pleasant and responsible staff Good value for money The room was cleaned every day In general, the rooms are not bad enough, malfunctions are quickly fixed It is possible to purchase a massage at the spa. massage at a regular price and quite high quality Supermarkets within walking distance Free alcohol includes beer, wine (white and red), gin, and vodka
Stayed in August 2023
Reviewed: 9 July 2023
Manish
United KingdomA few things that we thought could have been better: 1) Management of sun beds on the pool - some people go early in the morning and put their towels on the sun bed so as to reserve it for the rest of the day. This means that even if they are not at the pool and taking a nap in their bedroom the sun beds couldn’t be used. Although the staff were always brings extra sun beds when you asked it’s not an ideal situation when you turn up to the pool and there are a handful of people but no sun bed! 2) Given we booked all inclusive the hotel could have at least provided more water in the bedroom. When you arrive you get two small bottles of water and none after that. They have water filters downstairs but it’s a bit harsh to expect guests to walk all the way to the ground floor to get water in the middle of the night as two small bottles in 35C heat is simply not going to quench your thirst.
We found rooms to be really good and comfortable. The hotel staffs were incredibly friendly and could speak basic English. We found the dinner spread to be the best of the three meals and enjoyed the different barbecues on different days. Proximity to the beach is also really good as one can use the private underpass.
Stayed in July 2023
Reviewed: 7 July 2023
Sergey
SerbiaCleaning was infrequent, and towel changes were not done regularly. Additionally, it should be noted that meat was only available during dinner.
The hotel boasts a fantastic location with an excellent beach and pool. Furthermore, the culinary offerings feature a diverse selection of delicious and authentic local cuisine.
Stayed in June 2023
Reviewed: 25 June 2023
Gracja
PolandNot so Good wifi and air condition sometimes didn’t work properly
Food was delicious personel was nice
Stayed in June 2023
Reviewed: 25 June 2023
Saleh
United KingdomUnfortunately my experience of this hotel was ruined by the gentleman who was in charge of the spa area. During my stay i witnessed this gentleman being rude and pressuring a family to buy hammam and massage from him. And can you believe it when i went to enquire about the spa services the gentleman did the same to me and my family. He was rude and wanted to fight me when i said i do not want to make a purchase. Really disappointing behaviour and is not in line with the rest of the staff at the hotel. They definitely need to find somone else to run their spa area otherwise will ruin their brand.
Staff members were great, very welcoming and friendly, expect for the spa area workers. Swimming area was great and nice secluded sun lounge area.
Stayed in June 2023
Reviewed: 18 June 2023
Giovanni
Italynot food variety, location, spa service
room forniture, animation, private beach, activity.
Stayed in June 2023
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