Yunusemre mah İbrahim Polat Cad Palandöken No 53, 25080 Erzurum, Turkey
#6 of 19 hotels in Erzurum
Guests' ChoiceBased on 141 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
8.8
Facilities
8.9
Staff
9.0
Value for money
8.9
Free WiFi
8.0
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End of dialog contentReviewed: 24 March 2024
Esteban
SwitzerlandNone of the staff spoke english, but they tried to be as accommodating through google translate, however there were some misunderstandings, like charging me again for the room even though I had paid through booking.
Location is nice and the shuttle is quick to take you up to the mountain. Room was spacious, clean and comfortable! Breakfast was also tasty with lots of options.
Stayed in February 2024
Reviewed: 21 March 2024
Sherefdjan
CyprusHeating was not enough in the room. They said there was a problem with the central heating system and brought us a extra portable heater. There was a lack of hot water when everybody comes back from skiing and started to use showers at the same time.
Good breakfast and dinner. Clean rooms. Comfortable beds. Staff is very attentive and helpful in all manners. They have a service to the ski lifts and always available.
Stayed in February 2024
Reviewed: 16 March 2024
Didmanidze
GeorgiaBed linen and towels
Location, Breakfast
Stayed in March 2024
Reviewed: 11 March 2024
Achraf
TunisiaUnfortunately nobody speaks English. All the communications were via google translate
Very clean and comfortable. The food is healthy. Close to Palandoken station
Stayed in March 2024
Reviewed: 29 October 2023
Nina
RussiaThe breakfast was excellent. The restorant is open 24/7.
Stayed in October 2023
Reviewed: 24 October 2023
Tomasz
Polandvery modern, very good design, the staff did a great job, the restaurant was open even though it was late, the only thing I missed was a little too little light
Stayed in October 2023
Reviewed: 25 September 2023
Nina
RussiaGood place for rest. Reception and restorant work 24/7. Attentive and helpful stuff
Stayed in September 2023
Reviewed: 23 September 2023
Hanzala
United KingdomRoom and breakfast
Very nice and comfortable
Stayed in September 2023
Reviewed: 18 September 2023
Vladimir
GeorgiaNothing to add here.
Great modern design, new hotel. Clean, comfy rooms with fantastic beds. Breakfast was delicious with a good variety of options to choose from.
Stayed in September 2023
Reviewed: 16 September 2023
Masooddat
IranThey can't speak English. Low Internet connection. Doesn't have air-condition.
Full of calm. Good breakfast. Good bathroom.
Stayed in September 2023
Reviewed: 10 September 2023
M
IranDon't have toothbrush Parking not good
Design and lighting
Stayed in September 2023
Reviewed: 10 September 2023
Danyar
IranReception behaviour
Stayed in September 2023
Reviewed: 6 September 2023
Cameron
United KingdomStaff couldn't speak English at all
Clean, beautiful and big rooms
Stayed in September 2023
Reviewed: 6 September 2023
Jlq
IranThe breakfast was diverse and delicious The room atmosphere was really calm
Stayed in September 2023
Reviewed: 4 September 2023
Olya
RussiaInteresting design inside the room
Stayed in August 2023
Reviewed: 19 August 2023
Omer
IraqNO AC
Stayed in August 2023
Reviewed: 17 August 2023
Angela
GreeceNo air-conditioning. The water in the shower could not drain.
Big room, good breakfast.
Stayed in August 2023
Reviewed: 4 August 2023
Iman
NetherlandsThe breakfast had good varieties of items but could be better in warm meals
The rooms were large. Facilities were good for our stay. The room design was nice.
Stayed in July 2023
Reviewed: 26 July 2023
Mamuka
GeorgiaNothing
Very very good! We are satisfied with everything ❤️
Stayed in July 2023
Reviewed: 8 July 2023
Peracha
TurkeyNothing really.
Great location with comfort and luxury together.
Stayed in July 2023
Reviewed: 4 June 2023
Amirhossein
IranTurkish coffee for breakfast wasn't free! Hotel rooms don't have air conditioning system
Location, cleanness
Stayed in June 2023
Reviewed: 1 June 2023
Krikis
GreeceExcellent hotel, excellent breakfast Highly recommended!!!
Stayed in May 2023
Reviewed: 12 May 2023
Cathy
ItalyThe room was really hot with no way to turn the heating down
Really comfortable hotel with nice staff. Great bathroom. Note that Google takes you 200m short, just keep going further up the road.
Stayed in May 2023
Reviewed: 6 May 2023
Daniel
CanadaSometimes the bathroom drain could smell a bit.
Modern property, easily accessible by car, helpful staff.
Stayed in May 2023
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