Eski Mah. Hacı Telgraf Cad. No: 3/1 Ortahisar - Ürgüp / Nevşehir, 50650 Ortahisar, Turkey
#12 of 26 hotels in Ortahisar
Guests' ChoiceBased on 109 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
8.9
Value for money
8.9
Free WiFi
8.7
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End of dialog contentReviewed: 3 May 2024
Béla
RomaniaCommunication: almost no staff speaks english. The breakfast is very good but the staff reduced the serviing to minimum. We got rainy days, it was very cold in the room, without no heating possibility. The Spa: water temperature was very cold,, not enjoyable at all. Steam-room was not working, we asked two times to start it, did not worked.
Location is perfect.
Stayed in May 2024
Reviewed: 29 April 2024
Khayam
PakistanThe fact that it is a maze to get from one place to another and there are hardly any signs to tell you where to go. Almost everyone in the group was confused at one time or another on how to get down to the breakfast area.
The room we had was comfortable and very easy to access.
Stayed in April 2024
Reviewed: 21 April 2024
Adam
TurkeyRoom 127 was great view
Stayed in April 2024
Reviewed: 16 February 2024
Ma
MexicoI was surprised that there is no door from the bathroom hehe
It’s a castle. One of the coolest hotel I’ve stayed at!
Stayed in February 2024
Reviewed: 3 February 2024
Anais
TurkeyWe stay here every time we come. nice hotel
Stayed in February 2024
Reviewed: 3 February 2024
Anais
TurkeyBreakfast
Stayed in February 2024
Reviewed: 7 January 2024
Muhammad
PakistanIf you want to eat out, there aren't many options available. But we really liked the Pide/Pizza shop nearby (just infront of children playground). But I think for Cappadocia, I would book somewhere in Goreme next time.
I really like the room. It was really big. Bed was large enough to accommodate our 5 year old daughter. Aircon helped a lot in heating up the room. Bathroom was spacious with a bathtub. The surrounding area had a mosque, walking distance to a view point. There were few travel companies that offered affordable hot air balloon rides. It was a 5-star experience.
Stayed in January 2024
Reviewed: 31 December 2023
Kevin
United Arab EmiratesA little more attention to the breakfast choices, a bit limited.
Excellent location. Good facilities, very comfortable.
Stayed in December 2023
Reviewed: 6 November 2023
Jaison
IndiaAmazing place and great staff.
Stayed in October 2023
Reviewed: 18 October 2023
Violet
CanadaThe bed mattress
Stayed in October 2023
Reviewed: 12 October 2023
Jeffrey
AustraliaThey did advertise the rooms as having air conditioning, which they did not however they said they were installing it soon. Fortunately, they provided us with an extra floor fan and due to the room being slightly underground, this was enough to keep it cool.
This had to be the coolest hotel I've ever stayed at! It is huge and there are so many different areas you can go and chill at. The pool is awesome, the gym was great, the breakfast was fantastic. The room was really cool as well, large area and a big bathroom with an enormous tub. The location was good and if you need to go anywhere the staff will help you with a taxi. Would recommend to anyone, would stay again!
Stayed in August 2023
Reviewed: 5 October 2023
Brittany
New ZealandClean, very comfortable we had two of the best nights sleep so far. Breakfast was amazing and the staff very lovely. Very accommodating and booked taxis for us to get to Göreme etc. check out at 12 pm was a luxury and they held our luggage until 6pm when we were picked up for our flight. The room was gorgeous and everything was great.
Stayed in October 2023
Reviewed: 30 September 2023
Marlin
United StatesI would like to thank the entire hotel team for providing a wonderful holiday experience. I would definitely recommend it, it's a great hotel, friendly staff. Thanks for everything 🙏🥳🌟
Stayed in September 2023
Reviewed: 28 September 2023
Şeyda
TurkeyExcellent flavors
Stayed in September 2023
Reviewed: 27 September 2023
Henrik
TurkeyEverything was very nice, the staff was very attentive and friendly.
Stayed in September 2023
Reviewed: 26 September 2023
Adam
TurkeyEverything was excellent 🙏🏻
Stayed in September 2023
Reviewed: 22 September 2023
Andre
TurkeyThe staff was excellent also breakfast great. Alacarte restaurants also so delicious you can find everything in this hotel
Stayed in September 2023
Reviewed: 21 September 2023
Ankit
IndiaGreat breakfast Great property Highly recommend Very supportive and helpful staff Must meet Mr Fakhri manager over there gem of a person and very helpful
Stayed in July 2023
Reviewed: 20 September 2023
Yasemin
United KingdomThe number of staff wasn’t enough.
Very friendly staff and nice hotel .
Stayed in September 2023
Reviewed: 15 September 2023
Yara
TurkeyEverything was great
Stayed in September 2023
Reviewed: 12 September 2023
White
AustraliaLoved everything!
View from the pool and the hotel room
Stayed in August 2023
Reviewed: 10 September 2023
Zeynep
TurkeyTur staff was perfect 👍🏻
Stayed in August 2023
Reviewed: 2 September 2023
Chloe
United KingdomBreakfast was a little stale and samey. Were told we could use sauna and steam room but had to ask multiple times for them to be turned on - it would be good if these were on for a set time of day. Very expensive menu/room service.
Beautiful hotel, very peaceful. Very comfortable beds and sunbeds. Ortahisar is very quiet but has a couple of nice restaurants. We had a terrace area near the room which was lovely to relax on in the evenings.
Stayed in August 2023
Reviewed: 23 August 2023
Umut
AustriaNothing
The location was amazing, architecture was also amazing Lastly breakfast was great
Stayed in August 2023
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