The front desk staff it's super unfriendly, we book a queen size bed, the gave us two single beds instead, and was very difficult to get them to understand what we wanted. Svetlana at the front desk is terrible unfriendly. There where too many kids, like too many. School of football and maybe holidays for school group. Very noisy. The rooms you can hear the neighbours.

The buffet it's amazing, and we spent 10 days and we didn't get bored of the food.

Stayed in March 2024

Supplement for a la Carte restaurants Had to pay extra for cabana beds. Entertainment could have been better.

Location,, Food ,, good quality sun lounges,,

Stayed in October 2023

I feel the main restaurant should have been 24 hrs.. and the other snack bars outside should have stayed open for longer. There should have been free room service. Atleast 1 ala carte restaurant should have been included in the price. Otherwise a good stay, staff were excellent, it was clean,

Stayed in September 2023

Even though it was all inclusive, the ala cart restaurants were not included in the price, I feel atleast 1 restaurant should have been. The food- 1 restaurant would close then the other would open.. they are not open 24hours, the room service is at a cost.

Very spacious, plenty of places to eat. Good kids entertainment

Stayed in September 2023

i didn't like walking up at 6 to grab a sunbed.

the swimming pools, the entertainment, and the food and bars.

Stayed in August 2023

The in room menu for breakfast was too limited. The staff was not very friendly with colored skin guests. They were very welcoming to white skin. I, being pakistani, paid the same amount as others could see the expressions that they were more happy to serve the white people. I know my statement won't be that important, but that's how i felt. 2 bartenders were very welcoming.

The whole theme was great. The shows at amphitheatre were awsome.

Stayed in May 2023

Catering for Muslims beyond just halal food is very limited. No prayer room seemed to be on-site. The sauna rooms were mixed, and no female-only pools or spaces. They need to cater for Muslim visitors better. In the winter months, there is a significant lack of children-activities, since the water slides are closed.

Amazingly friendly staff throughout the hotel, very eager to help and sort out any problems. Very clean hotel throughout, with good facilities. The food options were varied to a degree and there was an abundance of cakes, snacks and drinks. The rooms were clean and up to date. They were fairly quick to resolve issues and make our stay comfortable. They gave us a complimentary meal in their a la carte restaurant, which was nice. The hotel allowed us to remain in the hotel and use it's facilities and have meals on the day of our flight, even after checkout. They sent a lovely birthday gift and decorations, which was a lovely surprise.

Stayed in February 2023

The pillows were a bit too hard for me.

The hotel in whole. Very beautiful

Stayed in February 2023

Room - not so clear, The sofa was not clean and the floor was dirty with stains The room needs general cleaning Drinks are ordered from the service staff, they often forgot to bring them The part of exterior perimeter of the hotel was under renovation, which created some inconvenience. We were not informed about this in advance. The TV remote was old and dirty

Dinner and Breakfast - very good! stuff also quite friendly Pool, billiards, gym, kitchen are very good The hotel gave us dinner in a Japanese restaurant, which was delicious.

Stayed in January 2023

Unfortunately there is no lighting in the room and there was noise, you can hear everything from the room

We liked the food, the location was good

Stayed in January 2023

Crowds in the restaurant, in the spa center, in the indoor pool. An unpleasant crowd of people. The hotel needs to refresh the spa areas are already quite ruined.

Last year we were in November, this year in December. Now the hotel has many more guests. 3 football clubs are on preparing, some delegations, consultations, congresses. I don't believe in returning to this hotel. The price for early bookings is ok, but when I looked at the possibility of booking for friends, the price is too high for the quality. The name change from Titanic Lara to Titanic Deluxe Lara is without justification. Hotel is not deluxe category. Food monotonous, but good

Stayed in December 2022

The lifts were a pain, too small and few and need to be programmed to be a bit more selfish if possible so they don’t stop on every floor on the way down when you’re all crammed in there like a underground train carriage holding your breath waiting to get out but it keeps stopping on every floor, only for more people to sigh at you all as they wait for another to come.

Staff were wonderful as you would expect in Turkey, food was served to your plate so way more hygienic and of good variety, entertainment was excellent, would come again. Very pleased with it.

Stayed in October 2022

the entertainment shows, the pools, the water slides and the buffet

Stayed in September 2022

Food, shows, pools, especially the new water park the pirates island this new water park is so nice and family friendly even a 3 year old can enjoy it

Stayed in August 2022

everything

Stayed in September 2022

Hottttt they need air conditioning everywhere

Everything

Stayed in August 2022

not enough lifts the queues to use the lifts to get up to your room was always so long. i had a baby with a pram or I would have walked the 6 floors everyday! The shop prices in the hotel are daylight robbery. we paid 20 euros for one pack of nappies!

the food, entertainment, facilities were gorgeous.

Stayed in August 2022

Very noisy in the evening after 11pm for no obvious reason as sometimes so few hotel guests attended the events. There could be more entertainment by the pools during the day. Most of our family got a disturbed stomach, source unidentified. We did not report this during our stay as we can’t be sure if it is the food, tap water, or pool water. Nothing was serious to require medical help.

Big hotel with many food options, good bars and lovely staff. The morning coffee stand staff, the pool bar staff are busy non-stop in the heat, yet still serve us with a smile on their faces. We had a suite room at the front of the hotel, so the view and space were great. The cleaning staff (Elif) did a great job in the room given that we had small kids and needed some extra attention sometimes. The restaurants are well staffed and never had to wait too long in line.

Stayed in August 2022

It was very hot in the rooms, the paly areas of bowling and in the restaurants. Also, you dont expect to stay in a 5 five star hotel that doesnt provide an iron with iron board. Very disappointing.

The water facilities and the food was amazing

Stayed in July 2022

every things was great

Stayed in July 2022

The air conditioning was poor. the hotel might want to look into fitting films on windows to handle the heat.

The place is marvelous. starting from the reception staff, Mr Ali was so helpful and made the check-in was so smooth. the night shows were very entertaining. Mr Ahmet from the buffet and all their staff were kind. The kids care was beautifully handled. All the staff were helpful and cheerful.

Stayed in July 2022

always we have long time waiting for the elevator, it was not enough and non- programed to serve a big number of guests

the staff was very genial

Stayed in July 2022

Very good

Stayed in July 2022

Restaurants service were poor no service on pools kids activities are not good enough

Rooms were excellent and delicious food

Stayed in July 2022