None

I loved the staff and their nice attitude towards us, clean and delicious food, lots of facilities and activities, definitely worth the money.

Stayed in April 2024

The cigarette smell in the room, corridor and also in the second lobby Poor english spoken by staff members

Dinner was incredible with variety of quality food to suit all tastes, all the food was of amazing quality, desserts were varied, fruit and vegetables were fresh and delicious The room was very comfortable, very clean, laminated floor as opposed to carpet Lots of activities to keep you busy even when it rains, including games room, bowling, board games etc Pool and spa were lovely and well looked after The walk from the hotel to the beach was really nice with beautiful scenery Beautiful grounds and pools Guest services were excellent and everyone was very attentive and professional

Stayed in March 2024

The thing that let it down is that they did not have iron for the room to iron our own clothes and the only alternative is that we had to pay for ironing service. Also the shops in the hotel were absolute rip offs, tried to charge us £35 for a floater and £5 for a pack of baby wipes.

We loved the family friendly environment, the convenience of having things available in one place such as the buffet restaurant as well as other places to eat when it was not open. Very impressed by the level of service provided especially the WhatsApp messaging services. The staff were amazing, they were always happy to help. We were also assigned a personal guest relations staff who we had the number for, she kept in touch throughout our stay.

Stayed in October 2023

I didn’t like that there are different price list for different countries. I think that it is not fare to price differently.

Stayed in August 2023

All-Inclusive Hotel, Best Value for Money, great staff and facilities. Definitely will visit this hotel in the next summer and totally recommended. Hope the same standard will stay for many more years!

Stayed in August 2023

A slight disadvantage for the 11 year old, as neither the cinema was open nor half the games in the arcade was functioning. A few, worn table tennis tables and related equipment. Such a good hotel could have kept this in order.

Spent 14 days at the hotel (19 July - 2 August) with my 11 year old daughter. Nice rooms, good air conditioning, daily replenishment of the minibar and daily room service otherwise. Very good service in all areas and enough staff to handle most things quickly enough. Received good help from the service desk on two occasions, this when losing sunglasses and booking a taxi. The sunglasses had already been cataloged and were delivered in their own bag, the taxi arrived after a few minutes. Note, fixed price to Belek city (approx. 12 minutes) 10 Euro. Large and good menu in the main restaurant for both, at breakfast, lunch and dinner. Good with alternatives otherwise. Indoor and outdoor pools, sunbeds and towels readily available. Great slides, water park with good supervision by lifeguards. Short distance to the train or boat to the beach. And - nice conditions on the beach. Clean and tidy everywhere. A hotel I recommend - also with children.

Stayed in August 2023

all was great except that the hotel is not near the beach and it is harder to travel to the beach with all the children.

I stayed with three children and my parents the stay was great the following facilities were exceptional: kids club, food, and water park. also, the hotel is very clean and the staff is super nice.

Stayed in July 2023

Nothing in particular.

Food was amazing, staff is great. Pool and seaside is very good - although there're many people, the facility is large so you don't feel the rush or crowd.. Loved the aquapark and limitless ice-cream! Everything is very well thought of! And evening music was nice and refreshing. Staff is very friendly and kind. Thank you for making this trip unforgettable❤️

Stayed in July 2023

Everything was average till we met Ali Reza the Guest Relations Supervisor. He made the trip memorable after all. Poo

Stayed in July 2023

breakfast was good, but dinner andf lunch were not as good as breakfast, there was no good barbique, mosqitues problem, and air conditioning was weak.

breakfast was good, the water facilities were very good, chikdren club also very good.

Stayed in June 2023

having to pay for speciality restaurants

Size and variety of bars and restaurants

Stayed in June 2023

loved everything about it

everything. loved the train ride to the beach - loved the facilities on the beach - the resort is amazing it’s clean, staff are friendly and helpful , excellent variety of food including for kids, tiki kids club has good activities for the kids, love the patisserie and the little games coffee shop.

Stayed in February 2023

loved everything about it

excellent facilities and exceptionally polite and helpful staff.

Stayed in February 2023

the bed is a bit uncomfortable. the buffet can have even more choices.

great location: next to golf course and the beach. very friendly staffs. good food and service

Stayed in January 2023

During our stay there was construction at the pier, hence our connection to the beach was not too pleasant (dust, smells, noise, no boat service); also all a la cart restaurants were closed during the winter season. Limited entertainment (few karaoke nights and disco, the club was sometimes closed for the private party/event).

Nice 5* all inclusive hotel, great for families with kids, great spa facilities (heated pools, turkish bath, hammam, sauna), kids club, near golf club (nice views).

Stayed in January 2023

Nothing

Everything was perfect 👌

Stayed in November 2022

amazing

beautiful

Stayed in September 2022

area size

Stayed in September 2022

Bed.

Thank you so much. Great time, see you sson

Stayed in September 2022

The Bedding.

Thanks for everything. It was a pleasant experience. Hope to see you soon

Stayed in September 2022

Very luxurious, so many options for kids, amazing food and facilities. We had so much fun, it was hard going back home.

Stayed in August 2022

The beach is far from the hotel

Everything was exceptional especially the food and the river view

Stayed in July 2022

The staff. Despite the fact that the resort is well served by a lot of staff, but they were rarely friendly and/or smiling! Also one more thing about the staff, you rarely find someone speaking English, for an international huge resort like this it is wise to hire people speaking English Last thing we did not like was the insect bites, there was a kind of a very small insect in the gardens biting us all the day, it is wise to identify it and do pest control

Well a lot of things went well, awesome experience, the room was nice, clean and tidy, the food was very delicious and a lot of choices, endless choices TBH, many restaurants were there, most of them were free, just a couple were chargeable which I don't think you need anyway The resort itself is enormous in size, with a lot of facilities, it took us 2 days to explore it all, a lot of swimming pools massive in size, so no crowding even in a high season like we were, kids club, bars everywhere, and night parties everyday. Water slides were a lot of fun, and the beach is huge and clean with yet another 2 restaurants and a lot of couches and showers The trip from the hotel to the beach is a fantastic thing to do too, either by boat which is fun or by train, both will allow you to see very nice scenery of the golf courts and the river

Stayed in July 2022

Nothing

Breakfast was great. Promptness of staff,beautiful sceneries,hospitality was top notch

Stayed in June 2022