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Very good very clean

Stayed in March 2024

A bit noisy the first night.

Good location, extremely helpful staff. Bed clean and comfortable. Spacious bathroom powerful shower and hot water. Tea and hot water available 14:00-22:00. Good breakfast.

Stayed in January 2024

The breakfast could have been more. But considering that it is off-season and few visitors were in the hotel, it was still quite good.

Very nice host and family who speak English and have nice suggestions on where to go, what to do and where to go for dinner. The hotel has perfect value and is located very nicely in the bazaar, but is still pretty quiet during the night.

Stayed in December 2023

The shower in the room was ok most of the time but sometimes the water wasn't very hot however it wasn't a big problem

We had a good size room and it was very clean. The wifi worked very well and the beds were very comfortable. The manager, Haran, was very helpful with helping us organise a local tour. The other staff on reception were also very helpful. The breakfast was a basic Turkish breakfast of bread, olives, cheese, cucumbers, tomato's, boiled eggs, jams etc

Stayed in October 2023

The bed was extremely comfortable and warm. The hotel's owner is kindness personified, he really made our stay great

Stayed in October 2023

The room was uncomfortably hot throughout the day and night. Unfortunately I didn't take note that there was no air conditioning in the rooms when making the booking... Just be warned if you are travelling here in summer. I did raise it with the manager and he offered that we can rent a fan for 200 Lira per day which we declined. The bathroom also had an unpleasant odour of mould (though I couldn't see any obvious mould growth). Unsure of the exact source - the drain maybe. The breakfast was very basic at best. Also when we got to the room there were no towels and no bathmat. There was also a tiny bit of toilet paper left with no spare roll. I had to ask reception twice before they finally brought said items to our room (after waiting probably an hour or so).

The manager was very friendly and helpful. He organised for us to join an Iranian tour of the upside down house, Akdamar Island and the Van Cat House at a really good price. He also helped to organise our bus tickets up to Dogubayazit.

Stayed in August 2023

No air con and kettle in the rooms. Rooms on 5th floor get a lot of noise as early as 7 am from the breakfast area on sixth floor. Location is too central and noises from local shops can go on late in the night and with no air con you might need to leave the windows open, but you get used to it.

The rooms were clean. Water was always warm for the shower. Free tea in the lobby from 2pm to evening. Location is central close to the shops. Decent breakfast included every morning. Rooms were equipped with a small fridge. Staff speaking Persian, Turkish and English fluently, which is very helpful.

Stayed in June 2023

no air conditioner! no heating or cooling system. (at least I didn't see anythig.) no parking nearby. (crowded and old part of city)

the location is perfect. the rooms were clean and big. helpful staffs. the breakfast is good engouh.

Stayed in June 2023

The room was so hot - we turned off our radiator as soon as we arrived and never switched it back on, you can feel the heat coming through the floor. We had the window open a lot to try and cool it down but then the fumes/smoke from outside were too strong. The hotel has very little soundproofing so you can hear everything going on next door/above/below. The "bedside" light was much brighter than the main light, could do with the bulb being switched to a more yellow and less harsh light.

Big room - I think we got upgraded to a family suite so we had three beds! Beds were comfortable and the shower had good pressure. We were also able to do a load of washing which was really handy (100tlr for 7kg e.g. one load). Wide range of choice at breakfast.

Stayed in March 2023

Small leak in the shower. Towels could be better.

The hotel is new. Nice clean room, it was warm and comfortable here. Personal doesn't speak english, but the owner does. Breakfast was ok.

Stayed in December 2022

At the reception they have gives us a “biger” room, that means in stead of a double or twin room a room with 3 beds (1 double and 2 singles!!!) the problem of that is that you could barely move in the room :-)))! I would need a lot more cleaning, it is not the work but is not ok and we had just a towel for a couple! we asked for more but we did not saw them :-))! Breakfast very simple and the same :-( !

The location was good and we could park in the front of the hotel which was super!

Stayed in October 2022

For unknown reasons, an individual staff (around his late 50s) kept providing wrong information about the currency exchange offices and their opening times and where you can find beers. The rooms don't have air-conditioning systems and the curtains allow the light in on early mornings. There was some moulds in the bathroom where the door is. We booked three rooms and the fridges in two of the rooms did not work. The hot water system cannot accommodate the morning rush in the hotel and unless you shower before 7am or after 11 am, then you should expect only cold water in the shower (this was the response from the hotel when I asked the question).

The location is great with a walking distance to the grocery shops, restaurants, shopping area, taxies and minibus stations. Staff (except for one) are kind and helpful. The breakfast is good based on the hotel's price.

Stayed in October 2022

A terrific location and a genial host. Breakfast was great. Room was fine.

Stayed in August 2022

You can hear the traffic outside and the people in the room next door.

It was clean and came with breakfast. The hotel manager was really helpful. If you needed a tour or directions of places to visit or eat he all the recommendations.

Stayed in August 2022

Very low and dangerous window for 5th floor. There is no airconditions.

Stayed in July 2022

nothing

friendly. Nice room. Clean. Good basic turkish breakfast.

Stayed in June 2022

- One staff requested to pay higher price quoting inflationary pressures, although did not force us to pay (we booked in advance and good a fair deal, prices were quoted in euro and not Turkish lira). On checking I found the prices were the same if one were to book in a month or two in advance. I could have been cheated if I had bought his story. - Rooms did not have air conditioning/fan, although this was not promised either. It can get hot on odd days. Overall, this did not spoil our experience and I still recommend staying here.

- value for money - breakfast with a lot of variety - location - close to restaurants, dolmus stand (Besyol)

Stayed in June 2022

Breakfast is quite poor; and no coffee, just tea.

The room is big, with comfortable beds and a balcony. Good shower, shampoo and soap. Very polite and pleasant staff. Good value for money.

Stayed in June 2022

Everything was great

Comfy beds, super nice staff, great breakfast, great location close to everything. The manager even offered to take me for a tour. Free tea all day! I also had a little balcony too!

Stayed in April 2022

Great and helpful owner and friendly staff! We did an interesting tour with the owner and he even helped us with our next reservation and travel plans.

Stayed in December 2021

Nothing

Best location,friendly and helpful staffs,specially Harun the manager.

Stayed in November 2021

The only inconvenience was smell of cigarettes coming from the room next door. Not sure if smoking in rooms is tolerated (apparently in Turkey it often is), or I was simply unlucky.

Good location, only a few steps away from, the central Besyol Square and Van's main thoroughfare, Cumhuriyet Caddesi. The room was clean and well equipped. Friendly staff, always willing to help out.

Stayed in October 2021

Wifi was disconnecting quite often. Be aware that the rooms are not sound proof and if you stay on the 5th floor you can hear the sound of chairs moving in the morning as the breakfast restaurant is located right above.

The room and bathroom are clean, light and very spacious. The hotel is in a central location close to shops, restaurants, etc. Breakfast comes in buffet style and there were plenty of options to choose from. The staff and owner are very friendly and English is spoken in this hotel. Water and tea are offered 24/7 at the reception area and they are happy to help you with booking tours to the sightseeing spots in Van and surroundings.

Stayed in October 2021

Rather than a redundant bed, a chair and a disc table

Staff, breakfast

Stayed in September 2021