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Reviews of Uchisar Kaya Otel

Yukarı Mah. Mevkii Adnan Menderes Cad. No:15 Uçhisar, 50240 Uchisar, Turkey

#70 of 78 hotels in Uchisar

Guests' Choice

Review score

Based on 57 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    8.0

  • Value for money

    7.8

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 24 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Arched Room With Panaromic View
    • Stayed 1 night
    • Submitted via mobile

    The bath tub leaks the water

    Good view Welcoming staff Good style

    Stayed in October 2023

  • Reviewed: 18 July 2023

    8.0
    Uchisar Kaya Million Dollar View
    • Leisure trip
    • Solo traveller
    • Arched Room With Panaromic View
    • Stayed 2 nights

    Unfortunately the whole hotel of clients had to be moved because of a request from the Municipal water service but Kaya put me in an equally wonderful hotel in Uchisar town where they gave me a nice room with windows.

    Uchisar Kaya is always a soft place to land when I visit Cappadocia. They gave me the room that is my favorite to take balloon photos in the morning from the balcony. The view is stunning and unique in the world.

    Stayed in June 2023

  • Reviewed: 16 July 2022

    7.0
    meets expectations (exception of bed)
    • Leisure trip
    • Family with young children
    • Arched Room With Panaromic View
    • Stayed 2 nights
    • Submitted via mobile

    bed with wooden structure, it made a lot of noise whenever there is some movement, impossible to sleep for those who are light sleepers. The ad says room with panoramic view, but only some rooms really have a view, for the other rooms the view is covered by several trees that are in front of the pool.

    location is very good general structure of the hotel

    Stayed in July 2022

  • Reviewed: 16 July 2022

    8.0
    A must see location. The balloon ride was amazing, we felt safe.
    • Leisure trip
    • Group
    • Arched Room with Panoramic View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The staff were helpful, the views were amazing. Easy reach of Goreme, glad we stayed in Uchisar.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    7.0
    A good stay
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 1 night

    You have to be fit to walk up all the stairs. Luckily I am. They did help with the bags which was great.

    A good hotel, does the job, we only stayed 1 night.

    Stayed in June 2022

  • Reviewed: 18 June 2022

    9.0
    I can always depend on Uchisar Kaya
    • Leisure trip
    • Solo traveller
    • Arched Room with Panoramic View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No “problems of abundance” to complain about! This is an adventure!

    Uchisar Kaya is always my first stop visiting Cappadocia. Softest place to land and get past jet lag with the world class views and excellent hospitality. I’ve never been disappointed and Melve at reception was wonderful and gave me the valley view room I had requested far in advance. Superb.

    Stayed in June 2022

  • Reviewed: 13 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Room is too small

    Beautiful view n convenience to everywhere.

    Stayed in May 2022

  • Reviewed: 12 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Cottage with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The location is great Decent food with vegetarian options for breakfast

    Stayed in May 2022

  • Reviewed: 8 October 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Arched Room With Panaromic View
    • Stayed 2 nights

    Room has a very humid smell. It was difficult for people with allergies to fall asleep. Room looks old fashioned. And needed a renovation. The sink in your room was leaking after use.

    View is amazing. ere you may take the most amazing photos wit the balloons. Cuisine is Ok. Included breakfast has a lot of options. It can appeal to all dieters and people of all ages.

    Stayed in September 2021

  • Reviewed: 16 August 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Arched Room with Panoramic View and Balcony
    • Stayed 3 nights

    room was too small

    breakfast was great. Terrace with awesome views!

    Stayed in August 2021

  • Reviewed: 3 January 2024

    6.0
    Beautiful view but very noisy
    • Leisure trip
    • Family with young children
    • Arched Room With Panaromic View
    • Stayed 3 nights
    • Submitted via mobile

    Very noisy. There is a disco right next to the hotel that is on till 4am and you hear the noise in the rooms. Doors are not sound proof - so anyone talking in the corridors sound like they are in your rooms Also, staff were sometimes snarky and rude - we dropped off my mum (who is disabled) and a guy came out running and yelling no parking... We told him ok we just want to drop her off... He started shouting at us to open the boot for the luggages (because he doesn't understand English) and we repeated that we are just dropping off passengers. Also those with mobility issues, make sure that you advise beforehand - as they don't have a lift - we barely found a room for my mum.

    The hotel architecture is unique and the view especially in the morning of the balloons is amazing. Good selection of breakfast

    Stayed in January 2024

  • Reviewed: 6 September 2023

    4.0
    Overpriced hotel in bad need of investment
    • Leisure trip
    • Family with young children
    • Arched Room with Panoramic View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The entire hotel is in bad need of a renovation. It has faded in glory. There have clearly been *some* upgrades (carpeting, AC in rooms) but even those are in need of a refresh. The AC leaked terribly (soaking the carpet, filling multiple pitchers daily) and rattled to the point of madness. Our friends actually tried to fasten it together with bandaids. There is mold in the room because of the dampness. The food is frankly really bad compared to everything else we had in Turkey. The staff was nice but not helpful: difficult to communicate with before and during the stay — not even a passing level of English. What’s worst is that despite all this, it was not cheap. Go elsewhere!

    The hotel itself is unique — lots of history and the pool was nice to have. Nice views. It could be very cool with significant investment.

    Stayed in September 2023

  • Reviewed: 2 July 2023

    4.0
    Highly disappointing.
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights

    Huge property, but suffering from shortage of staff.

    Breakfast was not good. All stuff, including soup and boiled eggs, were cold. Nothing warm

    Stayed in June 2023

  • Reviewed: 2 July 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The reception staff should be more accommodating. When my daughter fell sick, i called the housekeeping to get extra water and they said it with the charge. The breakfast are cold and repeated every day.

    Probably the view.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    there’s no elevator

    Stayed in May 2023

  • Reviewed: 7 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Arched Room With Panaromic View
    • Stayed 1 night

    Staff should communicate better. THere was no clear communication about airport transfer

    Breakfast was good. Location is good

    Stayed in March 2023

  • Reviewed: 18 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nice localisation. Beautifull Rooms made in stone. Beautifull swimmingpool, very good breakfast.

    Stayed in August 2022

  • Reviewed: 23 August 2022

    10
    amazing staff, very helpful , breakfast very good and perfect view , definitely would stay again
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    outdoor swimming pool with cold water

    property very clean , good location , good view

    Stayed in August 2022

  • Reviewed: 8 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Arched Room with Panoramic View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Staff is really helpful, specially mr. Yousaf, he is a man with good heart.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    4.0
    Don't care for customer satisfaction and staff don't have the right to use incentives
    • Leisure trip
    • Family with young children
    • Arched Room with Panoramic View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is poor. The staff doesn't serve drinks or anything and it is all self service. The main problem is that staff that guests deal with don't have the authority to take incentives. Looks like all the incentives are decided by the top management which you as a guest can't reach out. I had a no show in my reservation and paid the room in full. I asked for an incentive or gesture but they didn't care. They didn't even care and made a gesture towards us. The hotel is old and needs a reconstruction. Overall I believe this hotel doesn't worth the price and customer satisfaction is very poor. They seem like as long as you pay the price they don't care about the happiness of customers.

    The location of the hotel is good. The view of the rooms are great.

    Stayed in June 2022

  • Reviewed: 19 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Perfect for visit

    Stayed in June 2022

  • Reviewed: 8 July 2022

    10
    Mustafa knows his work
    • Leisure trip
    • People with friends
    • Arched Room with Panoramic View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing, great time

    Mustafa knew how to greet us properly and even at 6am was able to take the time to get to know us and have a chat. Things like that really make the difference and I got the sense that all of the staff had the same outlook and training. Could not recommend enough. Good location for balloons in the morning and for walking into town, the facilities were top notch

    Stayed in July 2022

  • Reviewed: 14 March 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Arched Room with Panoramic View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room on the small size

    Lovely staff ,indoor pool was amazing and great view from room.

    Stayed in March 2022

  • Reviewed: 13 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Arched Room with Panoramic View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    we order double bed , they give me 2 single blanket .

    the room view

    Stayed in March 2022

Showing 1 – 25

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