The cleaning staff was a bit forgetful and the Guest Relations service wasn't amazing, although they did adress our concerns in the end. On some occasions towels were removed without being replaced, and they forgot to clean our room once or twice. When brought up, it got fixed although it did take a little longer than expected. A minor thing on an otherwise great trip.

The beach was nice. The hotel in general was beautiful. The food was acceptable (which for an all-inclusive is above average). There were many options provided and there was always something to chow down on. Even though the name says kids concept - it was not entirely centered around kids, so for someone who doesn't have them, this is still a great option if you don't mind seeing a few of them around. The entertainment staff were great and provided positivty and energy. If you don't feel like doing a lot of exploring, and mostly just want to hang around the beach and have some drinks in the evening, this, or other places like this, is the place.

Stayed in May 2024

Noisy neighbours

Stayed in May 2024

foods

Stayed in May 2024

There were some issues with cleanliness - sheets were dirty with a pen and once I have found a dead cockroach near the door inside the room. We have lived on the first floor and there was a high humidity.

A lot of pines and other plants on the territory, 1st line, private beach. Enormous variety of food all day long - everyone can found something. Beach is very clean, water also.

Stayed in October 2023

I assume this is not directly within control of the hotel but, bathrooms at ground floor (in the room and facilities) were a little smelly. Not possible to throw toilet paper in the toilet was not that nice- again possibly a general problem in many seaside resorts in Kemer. Cocktails were too sweet for our taste Local alcohololic beverages (bier, wine and raki) were more tasty for us.

Amazing location Amazing service/personnel Super delicious food Beach was great Facility overall was very beautifully kept and clean Rooms have either balcony or a patio looking over an inneryard that has very old trees-that made it super nice to chill even at your room. Although we did not use, facilities and activities for children are plenty and looks fun! Every night there is a dance show and following it with dj & disco😊 Overall we loved the location and the hotel, would think to visit again.

Stayed in October 2023

animation was very loud, sometimes you could hear animators at the pool from the beach, also in the evening you can hear animation even when you are away from it, it's annoying. generally music volume was unnecessarily high, it was impossible for us to stay at the pool when animation was on. maybe it's like this in all hotels of this type, I don't know, it was our first time in an all-inclusive in Turkey (before having children we used to go to much quieter places, like completely wild beaches).

pines, sea, pier, food, activities for kids, water sports, sauna, overall it's a very nice place and we enjoyed it, the pines all around and the view from the pier are fantastic, also the sea is very clean and deep and beautiful (if you jump from the pier, the entrance to the sea is fine too but it's mostly for kids to play there)

Stayed in September 2023

I can’t think of anything.

Everything was fantastic: food, beach, staff, facilities. Great place for kids!

Stayed in September 2023

no

nice hotel good beach

Stayed in September 2023

Everything was amazing

Stayed in July 2023

Cant even tell a single thing was avarage or bad,all perfect

Everything , from meal to rooms , cleaning to activities , comfort to luxary,sea to pool , were all more than we expected,will be our nexy year@s first consideration.

Stayed in July 2023

Our first room wasn’t very nice, smelled of mold, but was replaced on the first request.

The territory of hotel is very green and has its vibe , tasty goods with freshly grilled meats. The workers of hotel are very helpful. The beach is sand which is perfect for kids, but deeper in the water there are stones, so the water isn’t very messy, mostly very transparent and clean . If you are there , strongly advised to visit hamam and spa. They have really high professional massagist there.

Stayed in July 2023

the hotel is very good , staff are very very good , pool is good and clean , location is good , room is so clean❤️❤️❤️

Stayed in June 2023

some times problem with wifi

reception staff mr murat. was very helpful and gentleman kids concept animation variety of food restaurant almost open 24 hours all inclusive. you don’t fill hungry all the day. food every where

Stayed in August 2022

Some staff members do not speak English. There are no dedicated areas for smokers

A very good hotel for a family holiday

Stayed in June 2022

the absence of the Turkish coffee at breakfast.

it is only 50 min from the airport. the hotel is located in pines and has lot of trees and flowers on its territory. it consists of many 3 floored houses with terraces. hotel rooms are clean and quiet. the very comfortable bed. the staff is very polite and ready to help. food is very tasty and various. the pier is very comfortable. all is perfect.

Stayed in May 2022

Rooms and furnitures are quite old.

Great location, environmental friendly. you can find an amazing pine tree around hotel. Staff are very nice and helpful . Food was great.

Stayed in August 2021

Nothing

Everything

Stayed in July 2021

It was sometimes hard to communicate /manage with English as the whole hotel is very Russian mediated like programs during the day and even the kids club. The rooms need refreshment.

Kids enjoyed the kids club very much, a lot of activities were held during the day. It was sad that on Sundays it is fully closed. Food was very tasty with the excellent salad selection.

Stayed in May 2024

Some English language challenges

Water slides, entertainment and good food

Stayed in August 2023

There were so many food options but they were not varied and tasty. There were not enough veggie dishes; if you have a special diet, good luck. I have only seen a diet section and the food there was not appetising. The beach was alright but it was packed. The sea gets deep after a couple of meters and there are big stones in the shallow part. it was hard to walk. There are only Turkish and Russian visitors, I have not heard any other language. I did not like the reserved seats in the evening shows.

My kid loved the mini club.

Stayed in July 2023

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in July 2023