Needs more breakfast food varieties

Very familiar and helpful staff Clean rooms

Stayed in September 2021

Thanks alot for the UZER staff in all positions, I really appreciate them. Many thanks for Ms Selyna. She is very helpful in all what she can help/ support. The food was Excellent.. Many thanks again

Stayed in September 2021

Bring earplugs as it is noisy around the hotel.

Small but clean and tidy rooms with new furniture. Location is good, walking distance to the central square through small lively streets filled with shops.

Stayed in September 2021

I did not like the breakfast.

There are great bathrooms in the hotel also great beds, i liked the cleanness, but the room is not like it is on the pictures, and i did not like breakfast. And the location of the hotel is good, and the owner of the hotel is really polite.

Stayed in August 2021

Bathroom was small. The staff didn't speak English except for one person (although they all tried their best to be of help). A smart TV would have been great.

Good breakfast, spacious room, staff was very friendly, close to airport, hotel offers various tours into the region.

Stayed in August 2021

The staff was kindly smiling helpfully also the translater was excellent any think you ask she try hard to help thx for 8 great days uzer otel

Stayed in August 2021

breakfast wasnt good

the hotel is near the airport , near forum trabzon , the room is wide and beside the hotel there is a souq , special thanks to celinia who helped us in our tours and in every transportation , i would recommend if i want to be in city center

Stayed in July 2021

little bit small rooms

very warming service and helping stuff location very good rooms little bit small

Stayed in July 2021

No lift but was not a problem for me as the staff help with the luggage anyway.

Staff are very very helpful. Room size is really good, knowing that I got a suite.

Stayed in July 2021

Best French Toeast ever!

Stayed in July 2021

Mostly good, but location is near a noisy highway with few restaurants.

Facility is comfortable, clean, and attractive, with a good breakfast and kind staff.

Stayed in July 2021

Nothing. It is a humble hotel and if you want to experience the good taste of local breakfast and get to know more about the city it would be better to stay here because due to their manager’s Selenay great English I found it easy to communicate with her and get to know about so many things regarding the city.

The manager and his colleague Selenay were kind enough to take me to a tour around the city. I even had to cancel my tour with one of the companies 😂. It is a small hotel but the owner of the hotel was very welcoming and he would sit with us during breakfast and make sure that everything is going well. I highly recommend this hotel because: 1- The great hospitality and kind tour ride offered by the owner 2- The breakfast was everything. I would honestly get excited to wake up in the morning just for the breakfast and chat with the people around. 3- If you are interested in race cars then ask the owner to show you his awesome cars and his drifting videos. I love this adventurous team 💪🏽

Stayed in June 2021

Stuff was very kind specially Selenay & Mr. Ibrahim

Stayed in June 2021

A little noisy during the day.

The friendly staff assisted me despite my late arrival - thank you. Good selection for breakfast and nice rooms

Stayed in June 2021

There's no elevator in the hotel, there was a hot water problem. Bathroom was small.

The room was nice, large and cozy. Furniture is new. Breakfast is good but lacks milk. Location is near a big market and within a walking distance to city center. Room had a sea view.

Stayed in June 2021

Ac problem too much noises and never working properly room temperature tooo cold I can’t sleep during my stay and tea pot very bad not useable 😞

Nothing

Stayed in January 2024

Worst hotel I have ever been to Breakfast is not good at all Staff doesn't know a word of English and they weren't supportive at all!

Nothing

Stayed in December 2023

The location really near with airport and all of the staff really helpful. The hotel also near with bus station.

Stayed in November 2023

Breakfast was poor, AC needed resetting and time to get cold. It was not as expected.

10 minutes drive from airport and will have nice view once the masjid opens.

Stayed in September 2023

We got harrased by one of the hotel residents and we didn't get any help from the hotel. Veryyyy pooooor breakfast

We didn't like anything

Stayed in September 2023

A bit drab, no room service

Location near the sea Bteakfast ladies are fabulous!

Stayed in August 2023

nothings

location

Stayed in August 2023

Not that clean There’s birds nest in the selling No elevator

Location , Parking , staff are so kind and helpful

Stayed in August 2023

the wifi was ok but at times spotty; it was not a big deal but I would not do any serious video calls for work from the hotel.

Very friendly and well located hotel. it’s not far from city center and near the seaside. the room was spacious, comfy bed, good shower, there is also a tea kettle. nice breakfast in a cute room with a view - lovely start of the day. the personnel is very caring; you can ask them upfront to help you book the tours in the area!

Stayed in July 2023

The room was not clean, noisy as everywhere is gypsum there is no concrete in the hotel, poor breakfast.

Staff is very helpful and friendly, they helped us a lot

Stayed in June 2023