Coşandere Mah., Dere Sokak No:12, Trabzon, 61000 Macka, Turkey
Based on 83 hotel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
9.5
Value for money
8.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 November 2023
Brandee
CanadaLanguage barrier, but that’s our own fault for not speaking the local language 😉
Nice views of the mountains, we were given the best room in the hotel. the staff were very kind, one of the best breakfast we had in our month of travelling Türkiye. Location to the monastery was very close, and close enough to town for dinner options but far enough to have a peaceful sleep.
Stayed in November 2023
Reviewed: 11 October 2023
Karen
AustraliaNothing.
Away from the madness. On route to Sumela Monastery. The staff were lovely, always smiling and helpful. The room was big, clean and well appointed. Lovely mountain views from multiple windows.
Stayed in October 2023
Reviewed: 11 September 2023
Ahmed
Omanthe location and the view
the property is very clean
Stayed in September 2023
Reviewed: 31 August 2023
Mohammed
Saudi ArabiaEverything
Stayed in August 2023
Reviewed: 15 August 2023
Zhanar
United Arab EmiratesEverything was great
Everything was great! The staff was amazing and very kind, thank you for your warm welcome! The hotel is very clean, breakfast was delicious, the view was amazing from the balcony, the hotel is surrounded by mountains and close to the main road. Very convenient and close to Sumela Monastery. Thank you!
Stayed in August 2023
Reviewed: 12 August 2023
M
United StatesThe kitchen can be better equipped with additional cutlery and basic utensils.
Specious, clean and comfortable.
Stayed in August 2023
Reviewed: 10 August 2023
Majed
QatarToilet smiling was sometimes bad
Location, conformable, air conditioning, view, staff, almost everything was perfect
Stayed in August 2023
Reviewed: 29 July 2023
Travelina11
United StatesHad a wonderful stay at Voice Hotel. The room was modern and comfortable with plenty of space and amenities for a long stay. I ate the most amazing home cooked food at the restaurant and the best lemonade I have ever had in Turkey. The breakfast was fresh, organic ( there are corn fields and veggie gardens surrounding the property) and so, so good. The family that run the hotel were so nice and hospitable. The location is perfect for visiting Sumela and the surrounding mountain towns. I didn't want to leave.
Stayed in July 2023
Reviewed: 20 July 2023
Mario
BelgiumLimited services, high price for medium value
Great location, nice view, good room
Stayed in July 2023
Reviewed: 30 June 2023
Saad
Saudi ArabiaNothing, just would like to add some plates and cutleries in the kitchenette.
Best in Macka, for the value of money..incomparable to the suites in Macka area..I was extremely happy and satisfied.. rooms were so good especially the spacious 2 bedroom suites.. Ismail and his colleagues went out of their way to make us feel the comfort
Stayed in June 2023
Reviewed: 29 May 2023
Samira
Kuwaitnothing if anything damage they fixed quickly
excellent staff excellent breakfast perfect and quite location for rest
Stayed in May 2023
Reviewed: 5 May 2023
Mohamed
LibyaNothing to not like about this place! It's a hidden gem!
Delicious and affordable
Stayed in May 2023
Reviewed: 25 September 2022
Waad
Saudi Arabiano room cleaning service :(
The view is amazing the staff are very nice and helpful the rooms are wide and comfortable the breakfast is good
Stayed in August 2022
Reviewed: 3 September 2022
Mazen
Jordanvery friendly family members great location
Stayed in September 2022
Reviewed: 31 August 2022
Hayah
KuwaitIt is far from the trabzon city center you need a car
the hotel is wonderful and the stuff are excellent , the breakfast more than wonderful, the view is amazing
Stayed in August 2022
Reviewed: 22 August 2022
Adel
Kuwaitthe location the staff very friendly
Stayed in August 2022
Reviewed: 18 August 2022
Victoria
United Arab Emiratesnice hotel in a nice place
Stayed in July 2022
Reviewed: 14 August 2022
Amjad
United Arab EmiratesUsually we like open buffet, but the breakfast is a restaurant type, however they are really generous if you ask for any extra. make sure to ask if there was any extra charge
small hotel, very clean, amazing view and really good for the families
Stayed in August 2022
Reviewed: 5 August 2022
Akram
United Arab Emiratesvery good specially the breakfast
Stayed in July 2022
Reviewed: 5 August 2022
Akram
United Arab EmiratesThe hotel is good and location is good
Stayed in July 2022
Reviewed: 31 July 2022
Tariq
United Arab EmiratesNothing
Great hotel if you are looking to relax and run from the city
Stayed in July 2022
Reviewed: 31 July 2022
M
Saudi ArabiaCleaning rooms is not daily.
Hotel position( need car not easy for taxi or public transportation) Excellent in forest mountain with view of the river( far down the mountain) Breakfast( turkish excellent and delicious prepared by the hotel family owner) Rooms( the big rooms is excellent with 2 toilets and 2 rooms and 3 tvs and a lot of chanelles arabic and for kids) Balcony excellent with nice view Washer machine available Rooms isolation is excellent Hotel has elevators Rooms are big
Stayed in July 2022
Reviewed: 27 July 2022
Thetraveller49
BelgiumReception could be friendlier.
Great location.
Stayed in July 2022
Reviewed: 25 July 2022
Tariq
United Arab EmiratesNothing
The hotel is new and managed by Family, Great view with balcony
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content